"Overall it was not bad, the surrounding scenery was also very good, but the car parked in the hotel parking lot at night, the glass was smashed, and there were about three or four cars smashed. The hotel reduced the room rate for 2 days."
"The hotel itself was fine. But I was very disappointed to learn that parking at the hotel was an additional $50/night. Also - when checking in they charge you a mandatory $27 'convenience fee'. This entitles you to a $7 credit at the snack bar - where a bag of M&Ms cost $6. And this is just a regular size bag, not shareable, and a $10 credit at the restaurant if you spend $30. I will not go back because it really felt like I was being nicked and dimed."
"The hotel is very new, the decoration and facilities are well designed, and the services are in place. There is a spacious and bright public area on the second floor where you can drink tea and coffee for free, which is suitable for simple business meetings. It is walking distance from BART station, Amtrak train station, and Chinatown, which is very convenient. The only thing that needs to be considered is the surrounding safety issues. Because it is located in the city center and the city hall is right outside the window. There are many homeless people, so try to go out as little as possible at night."
"The room is very comfortable and hygienic.
The overall environment is good, the facilities are complete, and it also meets the epidemic prevention standards. The product is good and I will repurchase it. It is so satisfying every time. Great! The staff are all kind, friendly and enthusiastic."
"Hampton Inn is a nice chain. This one does not disappoint. Downtown Oakland is lame but who cares. This is a great hotel. You're near the BART as well as the major freeways. You can get to You can get to the city in 10 minutes. Great stay."
"Really nice hotel and a good bargain for us. Right by the Bay Bridge to spare city expenses, but a mall with numerous food options right across the street. Trader Joes within walking distance. Really nice setup in the room. Friendly, helpful and professional staff. Restaurant hotel and bar offered a pleasant array of drinks. I had a great chat with the bartender as the night wound down."
"Traveling with family. The advantages of this hotel are: the bed is very comfortable, the room is large, it is close to the lake, the scenery is nice, the location is OK, there is an outlet mall about 10 minutes drive away, but it is crowded after Christmas, and the waiting time for shopping is long. Disadvantages are: the room lighting is too dim, the heating is not hot at the beginning, it was freezing on the first day, and the hotel engineering staff came to fix it on the second day. The toilet is not very easy to use. Other things are OK. Service: The night we went, Luis and the white lady provided good service, especially Luis, who was considerate of the customers, and the African-American lady that night and the African-American lady the next morning provided particularly good service. The service of another waiter was average, sometimes not very friendly, and I hope it will improve. The hotel is about half an hour drive from San Francisco, the navigation is quite clear, and Gaode is good!"
"Doesn’t have any inside windows but if you from any windows actually very green many food spots and many stores nearby are walking distance and BART which is a form of transportation is very close by I really like everything about this room very cozy very clean and the customer service is fantastic here every time"
"The decor is stunning and the staff is polished and friendly - fabulous place to stay"
Very Good
120 reviews
8.4/10
1 night
From SGD 326
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9.1/10
Great
IIan FlorezDid an amazing job with service and even helped us find a spot to eat for lunch. Everyone was super helpful and nice! Was very pleased with my visit and would definitely stay there again.
NNatalieEverything was great until it came to check out, we had left a jacket behind there was a lady already cleaning our room and we tried getting it back but the front desk claims it’s not in the lost n found and the cleaning lady didn’t note it with our room number. So we know the cleaning lady stole it. Because she was in there when I had left it behind.
GGuest UserWe were at an event at the Oakland Marriott City Center and switched to Courtyard Oakland Downtown (where we only had to cross the street) after the experience at Jack London Inn (not recommended) which although only a 10 minute walk away changes a lot.
Spacious room for four, friendly staff, laundry available, breakfast available. Metro very close that takes you to the airport, San Francisco, Berkley ... ... ...
Thank you
GGuest UserMy kid had a basketball training camp at this hotel, so we stayed for four nights. The room was tiny and the cleanliness was just okay. The surrounding area felt a bit unsafe. There was no complimentary bottled water in the room; you had to go down to the front desk to get it yourself. Parking was also very expensive at $45 a day.
BBaifengsongOverall, the hotel's internal facilities are good. It is said that the neighborhood is not safe, but it is OK to live a few times. Breakfast is not bad. It is a repeat customer, every time I go to Sanpan. Live here?
ZZHUOBooked in a two-bedroom apartment suite, there are two rooms, each with a double bed and bathroom, a kitchen and living room in the middle, a microwave oven with a microwave oven, and a cup, plate and dishware. Very suitable for family living. There is a big bird on the tree outside the small balcony. There are many yachts in the small bay. Walking along the front road to the right, there is a German restaurant, German sausage and beer taste really good. The hotel's free breakfast is OK. Three kinds of sausages are eaten a day. One day there are bacon patties sausages, milk cereals, homemade waffles, and several kinds of bread jams. Originally, I wanted to live in San Francisco, but I said that the roads in the city are relatively ups and downs, the one-way line is complicated, and the parking cost is high. So I live in Auckland. It is convenient to drive the Auckland Bridge to San Francisco for two consecutive days. I found a Guilin rice noodle shop nearby in the evening, and it tastes so good! ! !
MMINGIn Auckland, not far from Oracle Stadium, surrounded by graffiti.
🚗 Traffic: Convenient,
🍃 Environment: General, old facilities
🔔 Service: OK, breakfast is too simple. Suitable for passing by.
GGuest UserWe encountered several issues during our stay that significantly impacted our experience. On the first day, we had a minor disagreement with the housekeeping staff after requesting a second towel for our two-guest room, which had only been provided with one face towel. The cleaning staff member on the 4th floor argued with one of the guests rather than accommodating the simple request.
The following day, we placed all used towels outside the door for collection, but no fresh towels were returned. When we inquired with another housekeeper, she explained that towels were likely still being laundered and might be available around 1 PM. We went fishing for the day and returned in the evening expecting to shower and clean up, but still had no towels.
I reported the issue to the front desk, and ultimately we chose to leave approximately 20 hours early simply so we could go home and bathe. Despite this, we were charged the full rate for a room that had no air conditioning, no phone to contact the front desk, and where only 1 out of 5 ice machines was operational.