Hotels near Hoan Kiem in Hanoi

Don’t waste your time looking anywhere else in Hanoi—just book Classyc! My husband and I travel quite frequently, and we can confidently say this was one of the best hotel experiences we’ve ever had. From start to finish, every detail felt thoughtful, warm, and genuinely exceptional. We initially booked the Grand Suite for 3 days and 2 nights before heading off on a Ha Long Bay cruise, then returned to Classyc for the remainder of our stay. From the moment we arrived, we were welcomed with cold towels, welcome drinks, and snacks—such a refreshing and thoughtful touch after traveling. The service throughout our stay was impeccable. The staff were incredibly kind and attentive, always going above and beyond. Arthur personally escorted us to our room and even checked in with us later that evening via message to ensure everything was perfect. We were also welcomed with chocolates in the room, which made the experience feel even more personal. It’s the little touches that truly set this hotel apart. We received complimentary wine vouchers, spa discounts, and consistently warm, attentive service at every interaction. When we returned from Ha Long Bay, it genuinely felt like we were coming home. Walking into our new room to find a heart-shaped chocolate mousse cake and a handwritten welcome-back note from the team was such a thoughtful and memorable surprise There was also a moment that really reflected the hotel’s integrity and commitment to guest satisfaction. We had booked a signature spa package, not realizing it wasn’t included in the 20% discount promotion. While we didn’t raise any concerns, the staff proactively followed up the next day at breakfast, apologized for the confusion, and extended the discount to us anyway. We were genuinely touched by this gesture—it spoke volumes about how much they care about their guests’ experience. On our final day, we had some time to spare before our flight. After exploring the city, we returned to the hotel and the staff kindly offered us access to the spa facilities so we could freshen up before heading to the airport—an incredibly thoughtful and appreciated gesture. They also arranged a luxury transfer for us, complete with comfortable seats and even a massage function, which made the journey that much more enjoyable! As we were leaving, one of the staff members surprised us with a beautiful ceramic wind chime symbolizing positive energy and good luck. It was such a meaningful and heartfelt farewell, and a perfect end to an already unforgettable stay. A few additional highlights worth mentioning: - A great breakfast spread with plenty of variety - A lovely rooftop pool area to unwind - Reno Bar downstairs, which became one of our favorite spots in Hanoi—fantastic cocktails, delicious bar snacks, a cool retro vibe, and great music. During our visit with some friends they even surprised us with a complimentary tray of shots! Classyc is more than just a hotel—it’s an experience defined by genuine hospitality, attention to detail, and heartfelt service. We’re already looking forward to our next trip to Hanoi, just so we can stay here again!

Fantastic boutique hotel in the middle of spas and near the famous church. Pizza 4P is just right behind the hotel and the night market is within walkable distance. The staff were extremely polite to me and a shout out to the manager Ms Mia and the bellboy (Sorry I forgot your name!). Did not try their sky bar as this time of the year is incredibly hot (Summer in Hanoi is no joke) but do see some upsides to it if you come in the right weather.

The front desk staff speaks Chinese, which is a big plus. Compared to other hotels in the same price range, the facilities here are quite comprehensive and well-maintained. I also appreciate that rooms with balconies allow smoking. Overall, it's great value for money. I spent about a week in Hanoi, staying at various places, and this is by far the best value hotel I found. I usually don't leave reviews, but I was really comfortable here and wanted to recommend it.

What a great location in the middle of the hustle in bustle! This hotel is a family owned and operated business. We met the owners son and wife who manage the property and they are lovely people and give great recommendation. Check-in was quick and seamless. They greeted us with welcome tea and gave us a map with a thorough briefing of the best places to eat and visit. They even ran our luggage up and had someone turn the AC on before we got in our room so it would be cool upon entry. The room was cozy and the bed had a supportive mattress but I am partial to the hard beds of Asia. Breakfast was at the top in a beautiful space and they made your eggs to order. I only wish the shower door did a better job of keeping the water in. We tried to book them after our HaLong Bay cruise canceled but sadly they were fully booked. We will be back!

Needed a good night of test without noise from streets. This was possible on the 7th floor according to the employee. The room was only five meters away from the road and I think the occupancy was about 25% Maximum. And this is royal measured. The window in the bathroom didn't even close. I asked for another room away from the road and with windows that can close. I was offered another room. Again a window that was broken, but I fixed it in a way it's closed now. Lifted up the locking system at the side of the window, but it fell down, so now the window doesn't open anymore. Small window. There's also a big window. Because of having big windows these rooms are being considered to be executive rooms. Never reared about window size influencing the level of hierarchy. But at the other side of the window there's a wall and it's a very creepy hole you stare in. I didn't really feel executive because of that. But still I got the one night of rest I needed to normally open my eyes again. It's creepy when you're so tired that your eyes just can't open anymore. Big fat eyes the next day. Suddenly the younger girl behind the reception approach me with an extreme humble tone of voice telling me that it's actually an executive room. I literally asked myself if they had the gutted attitude to sell me an upgrade. Never mind, relocation is coming anyways. Hanoi is a very dusty city. I mean extremely dusty. So dusty that the damage and harm it causes to visit this place really doesn't make yhe visit feels really worthy. Also the communism is absolutely what didn't suit me personally at all. I am socially more developed. In general I had the impression that they employees where friendly, but it's their job. Not their job to be aggressive as I experienced once when I just asked the question what sports Vietnamese people.like the most. But this was in check out day. And the sinistry in the laugh of the male receptionist towards the taxi driver after they pushed me into.paying more for what I ordered online completely woke me up. But it's also weird yo say that the new owner is less kayak and in the meantime trying to sell me.more nights and saying I should return. I completely don't understand this way of handling. Asking 30% extra for a early check in. I saw yes when booked one or two nights, but when one booked a week then I would give it for free. In my case I understand that I needed to pay more for that 3 hour earlier checking in. But my explanation was clear. I need rest and lay down in normality, instead of walking on the streets wearing me out even more. The option offered didn't have anything to do with customer focus. More customer abuse in the most possible hardcore form. And this was the second accommodation in Hanoi where this abuse happened. I only had two accommodation totally indeed. Yes that's correct fellow traveller. Horror travel horror. Now comes the materialistic reviewing: Beds brand new and 100% awesome and healthy. Spotless clean and even when you refuse room cleaning it still happens. Very need to do that. Amen to the cleaner lady. Welcome Hall is pleasant. Shower is nice. It's very noisy in the front of the building, but I've only seen one room and I know that women follow the extinguishers agenda from Europe and I experienced this extremely in Vietnam. It even makes me feel.Viet Numb. But that's a good sign. 7 days left and at least I've experienced a bit what the U.S. army experienced back then. Viet Numb for me is more like a Tour of Duty. I see a red door and I want to paint it black. Communists not my people.

Stayed at Hoa Hoang Hotel for 3 weeks. Service: 1. The front desk receptionist, Nga, is helpful, patient, and polite. She is always cheerful and attentive, even while handling calls and assisting other guests. She addressed my concerns clearly, answered all my questions, and is very pleasant to communicate with. 2. Breakfast buffet: staff is always on their feet. I see there’s two main servers, sometimes a third one. They’re very focused but it’s also because they have a lot of tasks - prep, cook, clean, replenish and clear all the dining tables. The tables are not always wiped down, but if you ask, they will address it immediately. Two weeks in, they hired a fourth server which was nice because tables were cleared and cleaned faster. There were a variety of food options with a few soup dishes that rotated each day. They serve mainly carbs and didn’t have many vegetarian options and not a lot of protein in general. They had breakfast chits that we would have to collect from the front desk each day and hand-in to the breakfast staff, they’re very on top of collecting the chits. 3. Room service: We never ordered food to the room. For a few nights, we did order dinner (rice, meat and a veggie dish). They can make anything you ask for either for lunch or dinner. If you don’t feel like going out, their cooking is quite tasty. We’d asked for new towels daily, our 2 water bottles, toilet paper and to empty our garage. We would ask to change or bedding every few days. 4. Rooms 614/615: 614 is the superior twin room and 615 is the superior queen room. My mom stayed in room 614 and my husband stayed in room 615 while I went back and forth. Furniture and flooring was exactly like in the photo online. Both rooms had working air conditioner and a ceiling fan and working mini fridge. TV in the rooms were not a SMART TV but we didn’t mind. The room cost the same although I don’t think room 615 is as nice as 614 since the washroom in 615 felt a bit older (the trimming had more mold and ceiling height was low). My husband who is 5 feet 8 inches (172 cm) would need to bow down to wash his head. Toilets flushed well in both rooms and water pressure was strong. There were tiny ants in both washroom floors and counters but it is Vietnam, we accepted it. Since it was not filled with them, it was not a concern. Beddings and towels are OKAY (meaning it was a pass for us) Some had light stains and tiny rips but it didn’t feel disgusting. 5. Cost: It was about $36 CAD after fees and taxes for each room, I booked a few nights online and a few nights in person which worked out to be around the same price after the conversion. Depending on the website promo, you may be able to get a better price per night online. 6. Location: calling for a taxi, grab, xanh sm takes a tiny bit of time because they’re on a one way street. But it’s walking distance to a park which is great! Overall rating 3.7, I would say it is like a Best Western hotels/suites in Canada. Service and staff 4 star, building and rooms 3.5 star. According to google, they are a 3 star hotel and I would agree. I would recommend a couple and family to stay. And I would return.

This was a strange experience. Do NOT book this hotel if you require a place with strong wifi connection. The wifi cuts out quite regularly and is borderline unusable. The room is fine as long as all you require is a bed to sleep in, I will say the bed was VERY comfortable compared to other hotels I’ve stayed in. The shower head was leaky (eh didn’t really bother me) but trying to find which direction to turn the tap to find the hot water was like trying to tune an old radio 🥴. The free breakfast in the morning was like being cooked a home cooked meal by your aunt and uncle (a little uncomfortable but free food is free food), just don’t go popping the free candy in your mouth without checking it first as ants seem to get everywhere here (but that’s just my personal experience). The staff are polite. The location is good but keep in mind that you are VERY close to the Train Street and the trains are VERY loud and you can hear them from the hotel 🥲. Do you want to sacrifice quality sleep for a prime location? Thats up to you. Overall was a pretty meh hotel 6/10 experience 🤷♀️

Excellent location; only 900m door-to-door between hotel and Airport T2. Despite the several negative feedback on cleanliness; my room was absolutely spotless and very clean. The only feedback I have is the staircase that I need to climb at the main entrance and another one to the lift. Fortunately, I did not have large luggage with me this time. Overall I am very happy with the hotel and will use it again when I transit in Hanoi.

I noticed almost imperceptible sweat stains on the pillow. The shampoo and shower gel bottles were almost empty. The air conditioning had a musty smell. However, the room was spacious, the bed comfortable, and the bathroom was also good. The taxi service was reasonably priced, even cheaper than Grab, but the SIM card was much more expensive than what you could buy in the city. The owner is very friendly.

Victor Metropolis hotel & rooftop bar is one of Top hotel in Hanoi city with wonderful service, lovely decoration - modern room, perfect location, nice rooftop bar & restaurant. BOOK IT.