Hotels near Plaza de la Ciudadela, Mexico City

Good valye for money and service. Comfortable bed and fresh linens.

Fantástico hotel, más céntrico imposible... todo su personal es un encanto, en especial los chicos del restaurante, los Bell boys... en la recepción nos dieron check in antes, todos están dispuestos a ayudar, las cortesías de agua, café, té, manzanas, chocolates, en fin... bicicletas gratis wifi, lavandería, room service, gym... magnífico hotel, habitaciones modernas... seguro regresamos, Gracias

If you are looking for beauty of the old kind, a pleasant stay and a great location. This is the place to go. Although the room we used was small, it was practical and the decoration and lighting extraordinaire. The wedding party Saturday night did not keep us awake, although it could be heard. The service by Mr. Ramón Cobos is commendable. He went out of his way to move out bags in and out of storage as many times as it was needed. Breakfast in the premises are not recommended. Fortunately, there are many great places to eat within a 15 minute walk. We arrived past midnight, the door was opened promptly, before we dispatched the Uber service, and the registration was a breeze. So was check out. Highly recommended, we will be back.

不得不説，該酒店的早餐還是不錯的。 但是服務一般般。 前台的英語還可以 入住當天遇到他們在清理水管， 跟我説十分鐘後就可以洗澡了，足足等了3 h ， 才開始有熱水。 期間我一直問前台，他最後直接攤牌，他也不知到要等多久😢😢😢😢 一開始通水， 全部都是黃色的😥😥😥🥲🥲🥲 放了差不多半個小時才放乾淨 感覺我像是在給他們做房間清潔服務 是一個很神奇的體驗

The hotel is well located. But when I arrived, the receptionist was not there. The security guard who had to be marking the person in charge and taking photos of my reservation was very kind. That is the detail. The receptionist was not there. Fixed by security guard. But in that it failed them. And in my reservation it did not say if it had air conditioning or not. Which I didn't have. Just a fan. The elevator seems to have a turbo. It goes up and down very sharp. Excellent in cleanliness.

A very well located hotel with a great team, a place to recommend and not only: a place to come back. Congratulations to the complete staff and special mention to: Karla, Rebeca, Veronica and Fernando (Front Desk); Roberto, Pancho and Ivòn (Restaurant); Zakid and Josè Luis (Galley) and the great Maria Elena Garcia Alvarez (Housekeeping). Thanks to all and wait for us..Agnese and Eduardo

The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family!

The Novotel Mexico City Centro Histórico is a new hotel. Its newness shows in any number of ways, both good and bad. First the good: Staff were all friendly. And my room was shiny new and free of signs of wear. Everything in the room worked perfectly. It is true that the room was rather small and that the view was mostly of a blank wall. Since I was by myself and did not spend much time in the room during the day, these latter issues didn’t bother me very much. There were, however, some issues that were also perhaps related to the hotel’s newness. The cleaning staff didn’t empty the wastebasket on the first day and didn’t replenish the Nespresso pods on the second. Perhaps they should start working from a checklist … ? Also, breakfast was only available half an hour later than advertised. And, oddly, only certain guests were offered omelettes. And, as someone who doesn’t eat meat, I was bothered by a cheese-and-luncheon-meat plate on which the cheese and luncheon meat were piled on top of each other. I would also have appreciated labels on the four stew-like dishes on offer—I couldn’t tell what they contained. There is also the issue of billing. When I checked in at 3 p.m., I was asked to pay the entire bill—no problem there. But, when I arrived in my room, I found an e-mail from hotel management informing me that, because the hotel was extra busy, I’d already been charged for day 1. It’s true that I’d opted for a “flexible” rate which required me to agree to pay for the first day whether I showed up or not, but it was a little startling to be charged for a no-show before the earliest possible check-in time—and then charged again when I checked in. It took a week for the double charge to disappear from my credit-card statement. I can’t believe Accor would have approved of this billing procedure. The thing that most bothered me about the hotel was the absence of a minibar. The TripAdvisor website—and also the websites of several booking agencies—all claim that rooms in the Novotel Mexico City Centro Histórico have minibars. The Accor website, I’ll admit, doesn’t. But I guess I’ve come to expect that hotels of a certain class would have minibars. And I missed having one, not for overpriced drinks, but for the groceries I bought. I wasn’t, in other words, very enthusiastic about the Novotel Mexico City Centro Histórico, although I acknowledge that, with a few changes, it could most definitely be turned into a very good hotel.

We started our road trip with this hotel for 3 nights and we are not disappointed. The hotel is very comfortable and very comfortable. The only bemol is that for those who like me are of hot chocolate, they don't use it ^^ and they don't have any confectionery, but butter is to be asked. The rooms were very clean, well equipped (TV, dish, toilet, shower, toilet...) Negative points that we noted: It remains quite far from the center and we had to move to Uber for some places, This is not a hotel to choose if you want to walk

The room is good, clean, simple facilities, good service attitude, friends feedback that the hotel is very polite, and more convenient, looking forward to the next opportunity to come again!