Explore honest ratings and real traveler reviews to help you find the perfect stay.
9.4/10
Amazing
GGuest Userit was an excellent service from the host, fluent in english and he even pick us up and drove us to the station. the villa gave us a magical experience, everything was top notch. and also important thing is the location, if you plan to go to iwatake snowpeaks then komakusa villa is the best place to stay, just 1 minute walk and you can see the gondola from the room. thankyou yutaka fukushima
Kkana.tabiThe meals in the evening and in the morning were delicious! I went in the middle of summer, but it was so cool and comfortable that I was able to sleep with the windows open at night without turning on the air conditioner. I was a little worried about the unisex toilets on the second floor, but the toilets on the first floor were separated for men and women, so I used the one on the first floor.
The owner was also very kind, and after checking out, he drove me to the nearest station. This was very helpful as I had a lot of luggage. The price was also reasonable, so I was very satisfied. I would like to use this hotel again on my next summer trip to Nagano.
LLingziIt was very comfortable with the feeling of staying in a comfortable house.
I felt the richness of nature from the window and was quiet and relaxing.
MMshadowsThe location is very convenient close to Hakuba station and Hakuba Bus terminal. The place is clean and comfortable to stay and I highly recommend.
The Host is truly kind, friendly, and could communicate in English. I'm very grateful to be here in Hakuba 🙂
AAnonymous UserThere is a service to pick up and drop off to the snow field, you have to make an appointment in advance, it is especially convenient, you can also pick up and drop off to the bus station and other places, the service is very good
Breakfast and bar drinks service also need to be confirmed in advance
GGuest UserPerfect stay,amazing host! Beautiful breakfast,made with love. Great hall downstairs where you can relax and read a book or play piano or violin. Good connection with free shuttle buses to Hakube station with Lawson. Not far from food street with restaurants and bars! Very quiet at night, we absol Loved our stay! We will come back there again!
RRaeMeteor Garden is located conveniently 5-7min drive from main Hakuba Village. One thing to note is that the main cafe in the stay is not open so need to find other dining alternatives. Rooms and amenities are clean and well maintained, the one issue is that it’s not well marked on Google map as it keeps pointing to the restaurant which was not opened and gave us a false alarm. Wifi is not the fastest and does not handle multiple devices that well especially when you are trying to work. There was some confusion when booked via Trip as the contact information was somehow truncated so hotel was unable to contact me without going through Trip thus messages were delayed. Overall it was an enjoyable stay and everyone had a great time…
GGuest UserWe have stayed at this hotel for the past two Decembers. Overall, it is reasonably priced, conveniently located near the ski resorts, and has a bus shuttle stop right in front that runs between the hotel and the ski areas. The onsen is a great bonus, especially after a day of skiing.
However, I must say that the breakfast is not as good as last year, and the service has declined slightly compared to our previous stay. The open-air onsen is not as clean as before, and the indoor onsen also shows signs of neglect, with used towels piled in the corner.
MMeowVanWhat an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel.
Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself.
We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet.
In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies.
Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!
GGuest UserIdeal location. The rooms in the main building have bathrooms. The rooms are large. The view outside the window is beautiful. There is wifi. Parking is convenient. However, the drying room does not have much drying effect. The room has heating. The hotel is actually very good in all aspects. High cost performance. You can choose to add some small purse breakfast. Because I went skiing early in the morning, I had to add it. It is a Japanese breakfast. Don't expect too much in style.