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9.6/10
Amazing
CChloe Lim SanThe heart warming and hospitality of this family is one of my best experiences in Japan.
It was my first time traveling to Hakuba and it was snowing heavily. Masanori san was busy with dinner but he had his daughter to pick me up instead (she have left for university so I reckon on normal days, he will have to go out of his way to pick passengers if they needed.) One key thing to note was to specify where you are properly because i took a bus and they didn’t stop me at the interchange but instead they dropped me off at the Hakuba stop (outside North Face shop) so it was quite confusing and they couldn’t find me at first.
The room is very spacious and the morning snowing view was really nice. The free Hakuba shuttle bus is just one minute away and it comes every hour, you can have breakfast at 7/7.30am and take the shuttle bus at 8/9am (might not come on time but just be earlier as there are many others taking the same bus). In house Onsen was decent with hot enough water but will be perfect if only it was outdoors (more for the ventilation and view).
The dinner made by Masamori san was one of the main reasons why I booked this hotel - French cuisine. It is delicately made and ingredients are carefully sourced, you can literally taste the freshness of their ingredients. Book at least one day in advanced!
At 84, their granny got to be the cutest and sweetest, we sang that one or two Japanese song she knew and she was so happy she served us tea, we kind of almost feel bad that she is serving us but after speaking to her daughter knowing that it is working there that keeps her body strong and makes her happy (so during Covid, she was feeling weak).
And also they link up with Lion Gear for all rental of everything you need. You just have to let Masamori san know and he will arrange for them to pick you up at your preferred time. After choosing your gears, he said they will send me to the slopes (went Goryu/Hakuba 47), but they didn’t and instead they sent me to Happo and I had to bring my gears and walked 20-30mins to the bus stops and paid for the V2 buses (the larger buses are not free - so you got to pay 800Yen per person). After I told Masamori san the story, he was really apologetic and immediately called them up. The next day, he got them to compensate me for the trouble and it really did helped ease the not so great experience and time wasting - the Lion gear boss was generous in compensating and explained that it was their new staff and they didn’t follow the previous arrangements.
Supermarket is about 15-20mins walk away, can be pretty cold but the walk is really nice, proper walking path with snow built up like walls.
All in all, I will still rate this place 9/10 for the hospitality and sincerity of this family, the food and the spaciousness of the room! Highly recommend you to go for the French dinner!
GGuest UserThe lady boss speaks English and communication is barrier-free. It's very close to Hakuba Station, just a few minutes' walk away. The room is at the standard of a normal B&B, clean and hygienic, and there is a simple breakfast. Maybe because we are two girls, she upgraded us to a room with a private bathroom for free. Thank you very much.
SSSW Board House LorraineThe room is very big and close to Wulong Ski Resort. I didn't get dinner that day, but I saw others were having a good meal. The bathroom was clean too! There is a microwave and a refrigerator outside the room, which is excellent. The hygiene is very good and I am very satisfied with it. The WiFi is also fast.
AAnonymous UserThere is a service to pick up and drop off to the snow field, you have to make an appointment in advance, it is especially convenient, you can also pick up and drop off to the bus station and other places, the service is very good
Breakfast and bar drinks service also need to be confirmed in advance
HhaymummyService and hygiene have always been of Japanese standard. The brother at the front desk is still driving in the snow and we go to the convenience store to buy things. Location, 5 minutes to Wulong Snow Resort, it was an excellent location. But what needs to be done is the big environment. Because I used to go to Niseko, Hokkaido, there are very convenient restaurants, shopping, and convenience stores nearby. But Baima Wulong is very barren here. It takes 10 minutes to walk to the nearest restaurant, which is very unsuitable. Of course, this hotel has nothing to do with itself
EEisvergelThe accommodation is clean and there is plenty of parking. However, it is suitable for those who drive on foot. There are no pajamas provided. The bath products, hair care products, and nourishing creams are so good that you might want to buy some to take home. There is a coin-operated washing machine with a wide selection of detergents. The digital door is difficult to open, so you have to wait for the right moment. Overall, it is worth it and a good choice for those who love peace and quiet.
GGuest UserThe accommodation was clean, and the staff were polite and attentive. You need to bring your own toiletries. The view from the accommodation is beautiful, situated among the mountains, like a summer camp abroad. The bungalows were very comfortable and cozy.