Hotels near Grandad's General Store, New Orleans

My 93 year old husband and I spent two nights at Hotel indigo last week and were very pleased with our experience. The room was nicely appointed in the bathroom was spacious though we did have an accessible room. The bed was very comfortable, especially the pillows! Every place in the hotel was very clean, and nicely appointed. We were most impressed with the Front desk staff who were so helpful, courteous, and kind. We want to do a shout out to Susanne, who couldn't have been nicer, as well as professional. The common interest hotel dining room had good food at reasonable prices. The valet parking was a bit pricey, but very convenient and the attendants were also very helpful. Just around the corner on Carondelet Street we discovered the Gallier oyster bar, which had good food at a reasonable price.

Absolutely love this hotel. It was my second time here, and I honestly didn’t expect to be blown away by the expertise and service level demonstrated by the bar, but it was hands down the best hotel bar we have ever experienced! Tammy was incredible- best Hurricane in New Orleans, and so lovely and sweet! Craig was also amazing, knowledgeable, and so friendly. We don’t typically spend time at the bar in our hotel because we’d prefer to go out and see the sights, but we’re glad we stopped by! The housekeeping was also incredibly helpful and great when our coffee maker broke. Rooms were lovely and clean, beds were comfortable. Hotel is walking distance to the Quarter, as well as plenty of restaurants in the CBD. Nice quiet area also. The front desk receptionist was incredible when I had forgotten to check in the night before for our room (we landed at 5:45am), and was quick to resolve the issue. Love this property, and will come back again and again!

I loved the experience. It was right around the corner from everything (Bourbon St. Canal St. etc). Highly recommended.

The location is ideal,stright line to the french quarter and all the hot spots( 10. to 12 minutes walk). The rooms are speacious and have simple modern layout. There is Nespersso coffee machine with complmentary coffee, very much appriciated. The bathroom is also specious and clean, over all a very pleasant 3 night stay, highly recomend it to anyone.

This hotel was fantastic. It’s located right next to a streetcar station. Our room had a mini-kitchen with cutlery and dishes, a washing machine and a dryer. The staff at the reception were friendly and helpful. We enjoyed our stay so much.

Staff was very friendly and helpful. Very clean room and common areas. The only reason I gave a 4/5 on facilities is because I don't think we should have had to pay $25 to park in the hotel parking garage!

I stayed at this hotel 10-14 January 2022 for government business and I will never stay at this location, or another Courtyard by Marriott again. First of all, I booked my reservation myself because I was to tell the booking receptionist what group I was with. I called several times in November to book a room but was placed on hold for 15+ minutes each time never being able to complete the booking process. I ended up reserving a room using the Bonvoy app. The actual stay was decent besides the constant slamming of doors, the blinking light directly above the bed, and the confusing light switch setup. The room was clean and modern, but for a 4-day stay I did expect at least one visit from the cleaning staff, but that seemed a bit excessive. Throughout this time, and navigating around the government business I was attending, I attempted several times to confront the desk clerk about ensuring I receive the government rate as I was unable to do so over the phone prior to arriving. On the third night of my stay I received a confirmation via the Bonvoy app that I would receive the government rate. I also got verbal confirmation from the clerk working the night desk on 13 January when I asked if there would be any issue with me checking out at 3am the next day. Checked out of the hotel and was on my way to the airport when I received the electronic receipt in my email for $299/night. This is not the government rate. Upon returning to work the following Monday I called and was directed to speak with Jeanine about the issue. Even though she did assist me with reversing the tax charges, she was rude, unsympathetic, and disruptive as I tried to explain the issue. She did confirm that she was given a list of members who were to receive the government rate but that she took no further action because I did not call to confirm that my name was on the list or that I was indeed attending....if my name was on a list that was given to you, and I had an active reservation 2 months prior, why would this be a problem? Name on list...check. Reservation made by the same name....check. Not so fast! Because I was having difficulties communicating with Jeanine, I had a co-worker of mine who deals with hotel billeting speak to her and she claimed to him that I was extremely rude and degrading to her, which is an absolute lie. I never called her by anything but her name, never used profanity, and only raised my voice when she interrupted me so I could finish what I was saying. Still, no progress. Because of this trip being directed by government, it is not supposed to cost the military member a dime out of pocket. My leadership decided that if I could get a letter from the hotel stating they would not honor the government rate, the hotel cost may be covered. Wrong. After politely requesting such a letter from Jeanine 3 times, I was given what is basically Jeanine's excuse slapped on letterhead. 3 months after this whole ordeal I am now looking at being persona

I wasted a points redemption on this hotel. We booked it because it was near where our friend lived. Next time we will stay farther out. We were there for the 1st Mardi Gras weekend. During check-in, the front desk staff was distracted talking to each other about non-work-related stuff instead of engaging with the guests. (We observed this to be the norm every time we came and went) The drink coolers in the retail area only had a few diet drinks and water. When we asked when it would be refilled, the clerk told us, ”it's Mardi Gras season. We might get some more after that”. Yes, it's arguably the busiest tourist season for New Orleans, call your distributor or tell the manager to go to the grocery store. We booked a room with a king and a sleeper sofa. The sleeper didn't have any sheets, nor were there any that could be used to make the bed ourselves. The top sheet and blanket weren't even tucked in on the king bed. Based on other TA reviews, we brought our own towels. The coffee supplies had not been replenished. Breakfast was nothing special and not replenished until guests asked