Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Feb 17, 2026|Double Room Medium
ldanxiFacilities: Beyond expectations. Each room is named after a place in Switzerland, and the decor varies accordingly. The room was spacious with many windows, offering views of the train station, the bustling market, and snow-capped mountains in the distance. The corner space was very cozy, and the toilet and bathroom were large.
Cleanliness: Very clean, with no overlooked spots. There was also a beautiful orchid in the room.
Service: The front desk staff were exceptionally gentle and friendly. They proactively and thoughtfully explained how to access water and where to drink it. The mini-bar was free, and upon check-in, we were even given extra bottled mineral water in glass bottles.
Environment: The location is incredibly convenient. It's just a few minutes' walk to the train station, so no worries about carrying heavy luggage. All major city attractions are within walking distance, and the surrounding neighborhood is very pleasant.
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Price per night from:US$246
Posted on Jul 19, 2025|Classic Room with City View
Kakakaka1111
This was the fifth hotel on my trip to Switzerland. It's two bus stops from the train station, but conveniently located right by the stop, so getting there wasn't an issue. The hotel clearly exudes a rich history and old-world charm, with its luxurious European-style decor. I had a bit of trouble initially finding the right entrance and the front desk within the building. I'd actually booked a city view room, but the front desk upgraded me to a stunning lake view room – seriously, you *must* book a lake view! The terrace views were absolutely breathtaking!! The room itself wasn't huge, but it did have air conditioning. The bathroom was a tad small, mainly due to a large, rather useless cabinet taking up unnecessary space.
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Price per night from:US$720
Posted on May 4, 2026
Guest User
The hotel room and services were decent, but what really stood out was its location. As someone who relies on public transport, it was incredibly convenient. The hotel entrance is only about 100 meters from Platform 3 at the train station. When I traveled from Lucerne to Basel, I caught a train from Platform 3, and it was a breeze getting my 28-inch suitcase on board. I'll definitely choose this hotel again next time I'm in Lucerne.
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Price per night from:US$301
Posted on Sep 25, 2025
Jesyn
Hotel des Balances is a beautiful blend of history and modern comfort, right in the heart of Lucerne’s Old Town. The location is unbeatable — you can walk to the Chapel Bridge, Jesuit Church, and plenty of shops and restaurants within minutes. My room was stylish and very clean, with a wonderful view over the river. The historic facade and murals give the hotel real charm, while the interiors feel elegant and well cared for.
The staff were warm, professional, and genuinely helpful — from check-in to recommendations around the city
Overall, a fantastic hotel if you want charm, comfort, and a prime location in Lucerne. Highly recommended, especially if you can book a river-view room!
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Price per night from:US$341
Posted on Sep 25, 2024
Guest User
The hotel is more than 500 years old and has a sense of history. The rooms are clean and spacious. The service is warm and welcoming. The restaurant is decorated in a European classical style with a warm flavor. The hotel is in a prime location, close to the river and a 10-minute walk from the train station, which is very convenient.
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Price per night from:US$265
Posted on May 15, 2026
Guest UserБыло позднее заселение, для нас оставили конверт с инструкцией и ключами, позвонив на ресепшен оказалось что менеджер говорит на 6 языках, в том числе и по русски, провел инструктаж удаленно. Отдельная благодарность менеджеру Bangin Salih за оперативную помощь с заселением и внимательное отношение к гостям. Было приятно чувствовать заботу и готовность помочь в любой ситуации. Очень порадовало качество постельного белья, а одеяло и подушки словно облако 💔 Чистота, сервис и особенно завтрак выше всех похвал 😍
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Price per night from:US$257
Posted on Jul 24, 2026|Urban Compact Room
BZSNPThe hotel smelled very strongly of new renovations. I felt dizzy after only 20 minutes in the room. I asked the front desk to change rooms and they charged an extra 100 Swiss francs per night, but at least the smell wasn't as bad.
However, I later found out the new room had no cold water in the shower, so it was too hot to use. They ended up opening a room next door just so I could shower.
The room itself was incredibly stuffy, and the two fans blowing didn't help at all. European buildings are just too well insulated. It was actually quite cool outside, so on the second night, I couldn't take it anymore and just slept with the windows wide open! I was really worried about mosquitoes, flies, and bees, but surprisingly, I had a very safe and cool night. The renovation smell also seemed to dissipate quite a bit. So, if you have similar concerns, you might not need to worry as much as I did!
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Price per night from:US$191
Posted on Sep 29, 2025
Skyshanghai
Really was pleasantly surprised by how good this hotel was. Comfortable clean rooms, clean towels, comfortable beds and duvets, super friendly front desk, and really great location. A special mention of the quality breakfast spread which I look forward every morning. Strongly recommended.
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Price per night from:US$223
Posted on Jun 5, 2026|Triple Room with double bed (59x79 in. [150x200 cm]) and bunk bed (31x79 in. [80x200 cm])
Agnes29The hotel is a good budget option in Lucerne. The location is convenient, with easy access to the train station and city attractions. The rooms are clean and well-maintained, and the staff are generally friendly and helpful. The main downside is that the rooms are quite small, and the facilities are basic, but this is expected for a budget hotel. Overall, it offers good value for money and is suitable for travelers who plan to spend most of their time exploring the city rather than staying in the hotel.
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Price per night from:US$165
Posted on Apr 18, 2026
Guest User
Spacious enough for 4 of us. Building has elevator. Location wise: just 3 bus stops from main station. A Migros is just nearby, very convenient to get groceries. Kitchen area is big. Bathroom a bit tight but we ok
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Price per night from:US$152