Providencia Hotels with Free Parking.

I loved this hotel! The staff was really wonderful and accommodating. Juan was at the front desk each morning with a greeting of ”Good Morning Madame.” Nicolas was very helpful in arranging my stay prior to the visit, which was helpful. Every staff member was really friendly and accommodating. They served a small breakfast buffet in the main level each morning, even cooked eggs to order if you'd like. I went to this country traveling as a solo female. This was a nice location because it's walking distance to several restaurants and a lovely park. I felt completely safe in the area. My favorite was the Peruvian restaurant! I had this amazing seabass dish with scallops and calamari with a sauce on top. This was all on a bed of risotto. Chilian wine...fantastic! I wasn't familiar with this region's wine and was surprised at how good it was. My meal, paired with a lovely Chilian Sauvignon Blanc Reserve was so delicious that I went back and had the same thing the next night. There is also a hill about a mile away that has the Christ statue, that is very walkable. There is a Japanese Garden on the hill. If you can't walk there, there is a funicular and the Uber car service worked just as it does in the US. One tip, if you're from the US or North, the maps will be backwards on Google. Just google directions to get them in the direction you're going. I got lost the first day until I did my Google search on how to fix. The only problem I had was the language. Very few people speak English. I even went to a restaurant, fine dining at a park, quite lovely, but nobody spoke English and the menu was only in Spanish. To make matters worse, my phone died! Be prepared with how to use Google Translate, that will help, but if your phone dies, you're dead in the water. I found it very hard to communicate with people, which would not have been as bad had I not been traveling alone. I found it to be very isolating. I even took a tour with an English-speaking guide. I thought great, now I can chat with people, but NO! It was a guide who spoke Spanish, then translated to Portuguese, then English. I was the only English-speaking person on the bus. The museums, a few are only available in Spanish so no point going to those if you don't speak Spanish. Other than the language barrier, I had a lovely time. My highlight was my hotel and the staff!

When we check in, the room looks clean, but at night time the smell came from bathroom, it smelled awful. It made me feel want to vomited. I changed the room at last. I booked three nights, we stayed in this room for two nights, I can’t put up with the smell in the middle of nights, I went to reception to request for change a room, they kept telling me it happens sometimes, I hope they can fix up this problem.

my personal experience was excellent. I used the hotel as a base while I travelled to different parts of Chile and also a side trip overseas. They accommodated my request to live my main bag in storage while I used my smaller bags to travel. Staff was always friendly and the food at the restaurant was great, the staff in the restaurant were very nice also. I love the location, next to the Costanera Centre and the San Cristobal Metropolitan Park. Went for hikes around the park many times aAtransfer to the airport or Uber is really convenient as one of the motorway to the airport is close by making the trip very quick. It's not the cheapest option fro everyone but the facilities, cleanliness and location makes it worth the price.

The hotel is not bad, it is located in 30-40 minutes walk from the historic center and 5 minutes walk from the metro. Good view from the window to the Andes. The staff is not very welcome and cheerful, but it has not prevented our rest. Unfortunately, there is no teapot in the room, only a coffee machine with 2 capsules for 2 days per 2 days. And a glass bottle of water, as if it were poured out of the crane.

The hotel is in a good location, next to Guangzhou Restaurant (opened by foreigners, the rice is very salty, but the lamb chop rice is good) and Yuanqiwu (opened by Chinese, the noodles are good, the skewers are good), it is also convenient to go to the supermarket, the hotel breakfast is good in San Diego, very neutral and nothing special, the only bad thing is of course all the bad things about Ctrip hotels overseas, that is, they are stupidly familiar, the price will increase, it's outrageous... If you want to know more, please leave a message, the rooftop swimming pool is very small, I don't know how often the water is changed, I didn't dare to go down

Check-in was very good and quick. The quality of the breakfast wasn't great; for example, the fruit was hard. I liked that there was a water filter available in the reception area and on every floor. The pool is quite narrow, and as far as I know, towels aren't provided there. Finally, a small detail: we left before breakfast at 7:00 a.m., the official breakfast time, and they refused to put a couple of things on a plate for us, even though the buffet was already ready.

Amazing hotel, I liked absolutely everything! I lived on the 18th floor in room 1803, absolutely stunning view from the window of the Andes and the city, I enjoyed every day at the hotel! Cleanliness, great breakfast, although not enough hot food, but this is compensated by wonderful cheeses and fruits. Perfect location. I had dinner in the hotel restaurant - everything was very tasty, good selection of wine. Warm pool on the 20th floor, gym. Very friendly staff. I recommend the hotel for a stay in Santiago and will be happy to come back again! Thank you for the wonderful welcome! ❤️❤️❤️

My wife and I stayed here four years ago for our honeymoon. It seems like the place has stayed the same, which is not a compliment. The room was carpeted, yet no slippers were given to us. The aircon unit would buzz loudly and randomly during the night, which woke me up. For some reason bathtub drain stoppers needed to be requested, and the two nights I asked for one I was told they were all out. I spent two nights wanting to take a bath to relax and I wasn't able to. The elevators are extremely old and seriously need to be replaced - the door would shut in front of us when waiting for one and I got trapped by the doors once. The best part of this hotel is the breakfast. It has great variety and the quality of the fruit and meals is excellent. The staff is very kind, too.

Old hotel. Some of the amenities need an updating. Rooms are spacious but acoustics is very bad. You can hear everything going on in the hallway, sometimes too early in the morning.

There are many restaurants and supermarkets nearby, so it's relatively safe and close to tourist attractions. The room is not big, but the worst part is that there is not even a cup for brushing teeth, which is not good.