Motel 6 Phoenix, AZ - North Bell Road

They are okay not the best but it’s a roof over mine and my dogs head.

Loved it Self

Great customer service!! I stay here quite often and although Motel 6 can't do much about the area or about some of the guests, I feel that they try to compensate by giving great customer service and helping out however they need to! Great job!

The advertisement for this hotel says they have small refrigerators and microwaves in the rooms which was not the case, we requested both and was given a fridge we had to clean out, and was not given a microwave unless we paid $6/day for our 4 day stay. The first night we were there we had sewage coming up out of the floor in the bathroom and smelled awful, the next night we stayed the room was too hot and upon moving to the last room we were in we were asked "why are you moving rooms again and why did you come here?" I've never had such awful attitude thrown at me from a business who has the issues in their establishment before as if it was my fault. Nor have I ever been charged for something that's supposed to be in the room that I'm paying for. So my husband and I had no way of hearing up any foods except to go back and forth to the office where the microwave was for free to use. There was roaches and flies in our room the first moment we stepped in and weird wet spots at the feet of the beds which I wiped up. I spent near $400 to stay in this place and couldn't relax even one night from all the noise above us and then strangers showing up looking for random people. That place isn't worth near $100 a night. I thought it would've benefit me and my husband from the heat but I should've looked for a cheaper place I could of kept us out of the heat longer with that money.

Front desk lady was excellent, let me check in early since a room was available. Decided to extend my stay for an additional day.

I had a non-smoking room that could still smell **** and cigarette smoke in the room. My sink was dry slow to drain. I do have to say that the attendants there were very nice and tried to help in anyway possible. It was a very quick check-in since I paid everything online. They need to have brooms and dustpans for the tenants to use.

There were roaches all over. We got a nonsmoking room and it tracked of cigarette smoke. We washed everything before bringing it inside our home. There were brown stains all over the shower and the curtain was yellow (used to be white) and it had little hairs inside the tub. The outlets were not working either. There were people screaming all night.

Great staff, extremely kind and helpful