Hotels near Palm Glen Shopping Center, Phoenix

We stayed for 4 nights as a golf/sun getaway. Front desk workers were very friendly and helpful, room was clean, towels were soft, breakfast was adequate. The pool area was clean with plenty of towels and the tile work in the hot tub is beautiful.

The localtion is in a very good and convenient location. The hotel service staff are very friendly and will promptly assist you with any questions you may have. I will choose this hotel again for future business trips.

Satisfactory hotel. Very close to the city light rail and the convention center, it is perfect for those who come to the meeting. In addition, in the city center, general day trips can be picked up and dropped.

I'll admit that I was a little nervous with the number of events and activities in and around the hotel, but I had a very pleasant and peaceful experience. Spacious room and great stay over 4 nights. I'll look here first if I return to Phoenix.

The hotel is in the city center and the location is very good! The equipment is very new, there is a shopping mall behind the hotel, shopping is convenient, there are few Chinese people nearby, the outdoor terrace on the second floor of the breakfast hotel feels very delicious. I solved it at a nearby Japanese restaurant in the evening, and there is Starbucks near 200 meters. All of this is very good, the only bad thing is that there is no boiled water, but most hotels in the United States do not, especially this place with few Chinese.

The camelback inn maintains a lot of its historical characters, we stayed here because there has been much raved reviews about the property. We were here for Easter weekend, so it was rather chaotic. The lobby for check in isn't grand by any mean. The property is very spread out, and you self park to be close to your casita. The casita we received has an obstructed view of the camelback mountain. And the back patio to seat out. The casita is good size, but the bathroom is disproportionally small compared to the rest of casita. And the floor was very dusty. House keeping takes away towel during cleaner but doesn't bring in clean ones, which I find it mind boggling. And the floor remain dusty after cleaning. The pool area is packed, and I meant packed with family & kids. It's impossible to find an available lounge chair. And they ran out of pool towels. The pool attendants were friendly, but there's not enough of them vs number of guests. The location of the property is convenient, short drive to downtown scottsdale. We ate out both nights as its impossible to get reservation for the Rita's on site. We had spa treatment the second day and spent our pool time there. The spa pool is quiet and serene. I think the spa is much much better run than the hotel. We had easter brunch at Lincoln's as Rita has no availability. There are only two spots with EV charging. So you kinda have to drive to the charging spot, walk back to your room. And walk back to the spot to move your car closer to your room after charging. Overall it was an ok, somewhat disappointed stay. The house keeping, the onsite restaurants availability and the crowded Jack Rabbit pool left a lot to be desire.

We were here for a business meeting. Our room was nice, clean and had everything that we needed. The gardens are well kept and the area is easily walkable. The room had a fridge, safe and microwave. The bed was comfy and there was a nice leather chair and ottoman to use. My Only complaint would be that there was trash sitting in front of our room when we arrived (5:00 pm) and was still there until afternoon the next day. Each day there were sugar and creamer packets and coffee cup lids on the grounds in many places throughout the resort. We had a few receptions and the staff could not have been any more attentive. They did an amazing job serving drinks and food. They were on top of the cleanup also. Job well done. We did have a pre-order luncheon one day also. That meal did not seem as well executed. It took over 45 minutes to be served our meals. The resort has some restaurants across the street that were walkable. The mall and Old Town Scottsdale are nearby also.

Update: Pretty sure I got a sinus infection from my room. (See review and photos) Not the worst Hotel I've ever stayed in, but the worst Hilton experience so far. The only redeeming feature of this hotel is it's proximity. 1. Proximity to the job site I worked out of 2. Proximity to the Airport 3. Proximity away from crime When I arrived, the atrium was nice and the pool area is actually really nice. When I opened the door to the room, the musty smell hit almost immediately. Thankfully because it's PHX, I was able to open the window and run the fan to get some fresh air into the room. Only after 3 afternoons of doing this same practice did it finally start smelling less musty by Wednesday night. I inspected the HVAC intake and noticed that the filters appeared to have an installed date. I think it says 1-26-2022 (or 1-24-2022) either way I'm no HVAC expert, but I believe even the best filters need to be changed more than that... only 1 out of the 4 toiletries had anything in it or the only one actually working. (see photos) Since I work all day, I didn't feel like making it a big thing at the front desk. Should I have? I guess I could have, but for Hilton Honors users, we have a handy app that lets you use your phone as a key among other features. one of them is to communicate with the hotel. I decided to try it out and sent a message on Tuesday. No response. On my last evening, I sent one other message. (see photos) I'm a fairly forgiving guy, but considering this is one of the only supposed ”4-star” hotels in the vicinity, I was hoping for a little more. They don't service the room but once every 5 days (unless you ask for it, but again; Why have a communication feature if you don't monitor it?) if I come back to Phoenix, This will NOT be my first choice. I'm going to say right now, I'll probably look in nearby Tempe or some other suburb and risk the 20-30min. commute than stay here again.

I called before hand to see if there were any additional fees, I was informed by the receptionist over the phone that it would be a 150 resort fee. When I arrived I was informed by the receptionist that it would be a 950 dollar incidental fee.