Hotels near Zheleznitsa upper mineral pool, Sofia

Upon arrival, we were clearly ignored at the reception, without a greeting, and were directed to the hotel room. Once in the room, we noticed that it hadn't been cleaned, and there was mold in the bathroom. When we asked the male receptionist about breakfast, we received a rude response with an indifferent attitude. He also offered a higher breakfast price than what was listed on the website. Unfortunately, it seems that no one cleans the room unless you complain after three days of sleeping without service. This hotel has earned my first negative review.

Very cosy place. The location is at Pliska, 5 minutes by bus from Orlov most (Еagle's Bridge), Sofia. The rooms are very nice and spacious. They have large windows, that let sunlight in. The restaurant is open, there are free parking spaces in the garage. Quick access to the airport.

I'll start with the positive points first: - I'll start with the positive points first - The minibar and the drinks at the bar are cheap Now the negative points they are effecting mostly the rooms: - The carpet is dirty and the rooms stink. Most probably they never changed the carpet since the hotel was build - The air conditioning was installed later. The hose to dispose the water from the air conditioner goes through a hose into the bathroom and ends above the bathroom floor. this means that the bathroom is always flooded when the air conditioning is on. this is definitely not acceptable. - The room cannot be darkened because the fabric of the curtains is very very thin and translucent. As soon as the sun rises it is not possible to sleep. In my case it was around 05:30AM when the sun came up. This point bothered me the most because I didn't get enough sleep on my business trip. I have visited the hotel Hemus regularly since 2017 when I have not been able to get a room elsewhere. in 2019 they had done major renovations, but I still don't understand what exactly was improved. the points just mentioned above have not been resolved. only the tv was exchanged for a flat screen and the bracket for the old tube tv was removed. Maybe this was the reason of renovation. I hope that someone from the hotel will read this as a general overhaul is urgently needed. Especially with the carpet and the curtains. There's no point in choosing a hotel to relax after a long meeting day and can't even sleep because of the windows that can't be darkened or the smell of the carpet that has never been replaced.

We stayed here because our flight arrived late night and shuttle bus came to the sofia airport after calling the hotel. We prefer to get the shuttle bus without calling (ex. it's better if we can call the bus by app or text etc). However, the driver and all staff were really nice and friendly. Our train was very early morning so we asked the hotel to prepare our breakfast and it was really good! Thank you. Our room didn't have bathroom rug.

As soon as we walked through the door, we were greeted by a uniformed man, who welcomed us to the hotel and took us to the reception desk, having looked after our bags, which were later taken to our room. The lady at reception treated us with great courtesy and efficiency, and therefore, from the outset, we realised we were in a well-run five star hotel with professional and helpful staff. Our bedroom was stylishly decorated in cool shades of grey, with two wide beds, a panoramic window with a view of Vitosha mountain, and the marble bathroom was of a good size, with modern fittings and a lovely walk-in shower. We had booked the Club Room and were not disappointed with the newly opened Club Lounge. They offer refreshments during the afternoon and then ‘happy hour’ from 6-8 pm. We found the service really excellent, with staff keen to help, and spent delightful early evenings having drinks and eating an enticing array of canapés. Breakfasts were also excellent in the Europa restaurant with a wide selection of cooked and cold options from the buffet, and dishes cooked to order such as omelettes and eggs benedict. One last point to mention - we found the Chief Concierge - Todor Goranchovski - most helpful in booking us restaurants and directing us to some notable attractions in Sofia: he was great. The Intercontinental is really a top class hotel and we would not hesitate to stay there again - thank you to everyone who made our stay memorable.

Hotel in posizione strategica, in pieno centro e a pochi passi da ristoranti, negozi ecc.. Check in fatto con l'automatico in quanto siamo arrivate molto tardi, in piena notte, e dopo aver seguito le istruzioni arrivate per sms, il tutto si è svolto in modo veloce e perfetto. Camera comoda, camera con bagno. Sul piano due camere che potevano condividere una cucina e soggiorno assieme (noi non abbiamo usufruito di questo servizio, ma molto apprezzato lo stesso). A disposizione degli ospiti anche pantofole e ombrelli per la pioggia. Pulizia della camera (io sono maniaca della pulizia), pulita, ma se si guardava per esempio angoli o ripiani un po' di polvere c'era, ma in generale siamo state davvero bene.

Very late arrival time checkin service staff is very good Can help call the car, the room is comfortable and clean, the bed is very comfortable, the whole is bright and clean, there is a balcony, the breakfast restaurant is good.

the room was satisfactory at a whole, esp with the little balcony attached for a small laundry zone, electric water kettle for making hot tea, a small refrigerator for use, a big plastic bucket in bathroom and hair dryer provided. The lightings are bright enough. TV also offered a few channels. if a microwave or a small oven could be provided by the hotel for customers reheating their takeaway food or bread, alongside with a mini size folderable tea table, they would definitely earn an extra score by all customers.

Breakfast is good! Air conditioning is not too cold, looking for the front desk brother is also actively helping ~ the next day someone has come to repair! Good attitude! The location is close to the train station, and it is more than 20 minutes to go to the restaurant area where you don’t have past attractions or lively spots.

This is a great new hostel concept for Sofia and Bulgaria. Its nice to have a fully enclosed bed (with curtain) which add to privacy, when sharing a room (dorm) with 4 other travellers Furthermore there are several lighting options within the actual bed area full and dime lightening, However, I was allocated a top bed in the dorm, I did find it hard at first to get in and out. Perhaps I am just too old for the hostel concept! - No seriously, it was very good for a hostel. The room was air-conditioned and seemed to work well. Great exchange with fellow travellers in my room, the benefits of staying in a hostel. Our external bathroom, was directly opposite with several showers and toilets. However, one facility was out of order. There are two different kitchens on different levels. I checked in at the allocated time - at first there seemed to be some problem with the reservation. I had prepaid my reservation, though Trip.com, but the vast majority of travellers use hostelworld.com, which only require a deposit, with the remaining payment given at the hostel. This created some confusion at check-inn. The hostel is very close to the main railway and bus station (10 min walk). However, this hostel is quite far from the main tourism zones and sights of Sofia, which is about 45 to 50 walk. However, there a several trams & buses to get you there - maybe little a bit confusing for first time Sofia traveller. Overall, I highly recommend this hostel.