5-Star Hotels in Kunming

A hidden gem by Dianchi Lake! This hotel has excellent facilities and the butler service is incredibly attentive. Our room was quiet and spotless. The breakfast, afternoon tea, and late-night snacks were such a thoughtful touch, keeping us well-fed all day long! The design is also very well thought out, with every corner being photo-worthy. Our whole family was very satisfied!

Staying here felt like crashing at a good friend's place; the hospitality was incredible, and they catered to every request. It's rare to find a place where every single staff member is so polite and warm-hearted ❤️. The breakfast was bountiful, and getting around was a breeze, with Line 5 right outside the door! Plus, it was super close to my workplace. I'll definitely be back.

We were on a family trip and originally planned to stay at the Grand Hyatt Kunming, but we couldn't get a room because we hadn't booked in advance. So we ended up staying at this hotel instead, and the overall experience was comfortable and recommendable. Our room was on a higher floor with an expansive view, though there's still some development happening around the hotel. The room itself was small but clean, and the facilities were well-maintained. The shower had great water pressure, which was refreshing. The window allowed for good natural light, and it was quiet at night, so we slept soundly. Downstairs, there are many snack options, and Wanda Plaza is right next door, making it convenient for finding food. The hotel breakfast offered a rich selection. The hotel is about a 15-minute taxi ride from Kunming Station. The overall price was affordable, making it a good choice for family trips, business travel, and more. Yuma and Ray at the front desk were very enthusiastic and meticulous in their service, and other staff members were also friendly and greeted guests warmly, which was much appreciated.

My stay was absolutely fantastic. The room was quite impressive; I stayed in a 210° view room, and the vista was exceptional. The expansive scenery outside the window, offering a bird's-eye view of the surroundings, truly exceeded my expectations. The breakfast was incredibly rich, with a wide variety of both Chinese and Western options, and the taste was superb. The hotel service was spot on, and the front desk staff were particularly helpful, providing me with a charging cable and scissors, among other things I needed. I felt right at home. Overall, the value for money was excellent; it was well worth it. I will definitely choose to stay here again on my next visit.

I stayed at this hotel for 5 nights. I was quite hesitant before choosing it, especially after reading about the negative elevator incident, which made me really worry about safety. So, every time I took the elevator during my stay, I was on edge. The main reason I decided to stay was for the hot springs and swimming pool, as it's been raining a lot in Kunming recently, and I figured we'd just enjoy the hotel. Honestly, I wasn't particularly impressed with the service, and the facilities are quite old, very old. If it weren't for the constant rain and traveling with a child, I probably wouldn't have chosen this hotel. Especially after visiting Fuxian Lake, the comparison really highlighted its shortcomings.

Overall, the hotel was great – a true all-in-one spot for dining, entertainment, and relaxation. It’s perfect for spending a few days unwinding. The facilities like the pool and gym were excellent. Everything you need is right here! Plus, the three meals a day offered by the hotel were quite tasty. On a different note, I needed to arrange dinner for my family and called twice in advance to book a restaurant. The front desk said the F&B department would contact me, but they never did, even after I checked out… a bit frustrating. When I checked in, the front desk told me our standard room was on the first floor. I acknowledged it, and then they repeated it, “first floor, okay?” I didn't quite understand why they emphasized it twice. It wasn’t until I got to the room that I realized the cafe’s outdoor terrace offers a direct view into the room. (The front desk could have just said that directly instead of being so vague; how would I know, being a first-time guest?) Three areas for improvement: 1. The non-slip mat in the shower was very dirty. 2. The coordination among the F&B staff needs to be better. 3. The front desk should be more direct. Repeating that the standard room was on the first floor in such a roundabout way completely confused me as a first-time visitor about what they were trying to convey!

The hotel facilities are a bit old, but well-maintained. The environment is elegant, quiet, and comfortable, and the staff are quite enthusiastic. Overall, the experience was decent. However, perhaps because it was raining, the cushions in the courtyard were all put away and not replaced before guests checked in. The water features in the courtyard villa were turned off, and there were dead leaves inside, making the whole courtyard look a bit desolate, which affected the stay. The price of over 3,000 yuan per night felt a bit overpriced. The garden hot spring was very comfortable and beautiful; I would come back just for that. As for the crossing-the-bridge noodles priced at over 200 yuan, I wouldn't recommend trying them if you're a local. 😅

This is a pretty good hotel. The breakfast is nice, and the service is excellent. The front desk even upgraded my room. It's right by Cuihu Lake, not far from other attractions, and the surrounding area is great for walking around and taking photos. **Facilities:** The room design is a bit old-fashioned, and the bathroom not having a separate wet and dry area isn't ideal. The internet also wasn't very good. Considering it's a 70-year-old hotel, the facilities are still acceptable. Overall, I highly recommend it.

This hotel was the best one during our entire Yunnan trip. The room wasn't huge, but it was very well-designed and matched the price perfectly. One thing that was really important for me as a mom was that there was no carpet in the room. The staff were incredibly enthusiastic and responsible; you could tell they operate with high standards. The lifeguard was constantly patrolling around the pool, and the front desk staff were also very attentive. The gym's front desk person was responsible and proactive. After my 8-year-old son went for a swim, he went to the men's changing room by himself to shower. When I went to the front desk to ask, I realized the exit for the men's changing room wasn't in the direction we entered the pool area. I was a bit worried, and a staff member immediately went to find my son for me. When they saw me fumbling to help my son change, they quickly took his swimsuit to spin-dry it and pack it up for us. When we were leaving, the concierge, who was quite far away, actually jogged over to help us with our luggage.

The hotel is conveniently located with easy access to all parts of the city, making it perfect for those traveling by car. Nearby shopping areas, attractions, and restaurants are all within walking distance, so there's no need to rush around. LORI at check-in thoughtfully provided a local map to help with our travel plans. Our stay exceeded expectations! 👍👍👍