5-Star Hotels in Sapporo

This is by far the best onsen hotel I've ever stayed in! It's located around Jozankei town, with a shuttle bus service from Sapporo, making it very private and quiet. The room is spacious enough, and the private onsen is excellent – my skin felt so smooth after a soak. The bedding was comfortable, and the pillows were quite high-tech. The floor-to-ceiling windows offered a healing view of the snowy landscape, and if you're lucky, you might even spot a raccoon! The service was top-notch, patient and enthusiastic. I have to rave about the food at this hotel; the Italian dinner was incredible, every dish was superb, using seasonal local ingredients and beautifully presented. After dinner, you can even take some rice balls, desserts, and drinks back to your room. The hotel has a smoking room and vending machines, so you don't have to worry about going hungry. I'd love to come back again in the summer if I get the chance.

The room was large and clean, and the hot spring facilities were excellent with a huge space. Dinner offered a wide variety of dishes, including unlimited domestic Japanese wagyu beef grilled fresh on the spot. For the same amount of steak, I would pay 10,000 yen for just 6 small pieces at Hokkai-En Yakiniku in Niseko town. The pizzas were also made to order. They even poured champagne from a brand new bottle into clean glasses for us. And the price was very reasonable; I even wondered if there was a mistake in the bill, haha! 😄

The room was quite spacious, but the bathroom counter was too low. At 185cm, I had to bend over significantly just to wash my face. You can tell it's an older, established hotel, and the facilities are still quite convenient. The front desk wasn't particularly warm, and the service was just average. Also, they didn't provide any extra bottled water, which I found really unacceptable.

This hotel's facilities and ambiance couldn't possibly be bad, given the price point. Let's talk about the less satisfactory aspects. We weren't allowed to even wait in the hotel lobby before check-in time. I totally understand not being able to access the room before then, but not being able to enter the lobby was a bit puzzling. Although the staff did make an exception for us to use the restroom in the lobby, it was still quite awkward because my friend took a bit longer in the restroom, and a staff member came to tell us we couldn't linger there. Also, both breakfast and dinner were Kaiseki meals. While exquisitely presented, it just wasn't to our taste. However, the hotel's hot spring and surroundings are truly excellent, and the rooms are very new. The self-service drinks in the hotel lobby were delicious, especially the blueberry juice – that really left an impression.

Used the hotel as my base for day travels to Otaru, Furano / Biei. First overnight stay was without breakfast but that was lucky as I saw overflowing waiting crowds even at 6.45am!!. Subsequent stay was 4 nights - buffet spread was good and delicious - but 4 days of similar breakfast was abit repetitive - fresh omelette counter was manned by 1 person … not the efficiency I think of for Japan. Obvious is also the clearing of tables / turn over are slow due to a petit looking trolley with space for only max 2 trays (the reason for the long queue?) Room wise was comfortable, but with paper thin walls - i hear baby crying, people coughing or people on phone speakers not to mention the occasional loud thumps on wall ..had to use ear plugs in order to sleep. As it’s End June, the sky gets bright by around 3.30am … and the light leaking from The curtain does not help .. so it was also blind fold. Overall if not for the the nice and helpful Chinese speaking reception team .. I would have a mediocre experience at the hotel. Pic of the ‘leaking’ curtain which did not block out the lights for a good night sleep.

We’ve stayed here for 7 nights. Which was a bit longer stay for Sapporo. However as the weather was so bad with heavy snow, so we did enjoy our stays in hotel during the snowy weather. The breakfast is so great and we expect it every morning, as it includes a variety of foods so you always can find something to enjoy. All staffs are very friendly and welcoming, especially two male & senior chefs at ramen and omelette. We also bought spa in our room rate, so every night we did enjoy a pleasant spa( though it’s not hot spring). In front of hotel, there is a small mall - BIVI , which with some good restaurants ,nice cafe (Gentle Bagel) and coop. Even at the heavy snowing days, you have no worries to spend time in. B1 with very practical laundry service , costs are fairly . If you have budget, you can choose only room (without breakfast and spa) plans, which is with very CP, strongly recommended.

The hotel was very nice. We got the corner rooms (208-209) and they had nothing to complain about. Spacious than most standard rooms in Japan. Our room has sofa and a table. Separate toilet, washing basin zone, and the shower room has a bathtub and a shower head separately. (I don't like thw combination one so i purposely chose this type of room) The cleanliness was superb, you can put the card on the bed and the sticker at the door to sign them to help clean the room and change the bed sheet. The room is equipped with a mini fridge, hair dryer, robes, air humidifier, kettler, few glasses and mugs, air freshener spray, slippers, laundry bag (for laundry service). Staff were nice, breakfast buffet was great (no need to book in advance, can pay upfront) The closest stations are the Tozai Line (orange): Nishi juitchome and the Namboku, Toho, Tozai Line: Odori station.

Facilities: A bit old, as it's been around for over a decade, but still very refined and tidy, with a feel of a fading noble. The hotel has pretty complete amenities; the only downside is the lack of a laundry room. You have to walk a bit to find a paid laundromat outside (perhaps because they figure only winter visitors come to Hokkaido, and you barely need a shower in winter, right? (laughs)). Hygiene: Very clean, fitting for a five-star hotel's positioning and price point. Environment: Located next to Nakajima Park. From my room, I could see the vast white snow of Nakajima Park below. It's a bit far from the city center (around 800m), but very quiet at night. You can take the JR or walk to the city center, and the experience is still very good. Service: Standard five-star hotel service; all expected services are well provided.

For my trip to Sapporo, I chose to stay at the Prince Hotel. It's an older, established Japanese hotel with standard rooms that are typical of traditional Japanese hotel specifications. The location is convenient, situated at the end of Odori Park, and just a 400-meter walk from the subway station. The hotel also offers a shuttle bus service to Sapporo Station. From the hotel, it departs on the half-hour, but you need to book in advance at the front desk in the morning. From Sapporo Station, it departs on the hour, with the last bus at 7 PM. You can find it right next to the bus stop outside Sapporo Station, and the hotel's logo is on the bus. If you have a lot of luggage, you can also take the airport limousine bus directly from Sapporo Airport to the hotel entrance for 1500 JPY (cash per person), which is very convenient. However, for the return trip, there are only two buses to the airport daily, at 9:38 AM and 10:38 AM. We missed them on our way back, so we booked the hotel shuttle to Sapporo Station and took the JR train to the airport, which was also very easy! The hotel has a paid onsen (hot spring) on the second floor; guests can pay at the front desk to use it. We arrived back at the hotel too late each night to try it, but I'd definitely like to experience it next time!😆

I had a very pleasant and comfortable stay at Grand Mercure Sapporo. One of the highlights was definitely the lounge, which offered a wide variety of snacks and drinks throughout the day. It was well-stocked, nicely presented, and provided a great space to relax, whether for a quick refreshment or to spend some quiet time. The overall atmosphere of the hotel was calm and soothing, making it an excellent place for rest and recovery. The environment felt peaceful, and everything was designed to help guests unwind. After a busy period of work, this stay served as the perfect break to recharge both physically and mentally. I also appreciated how the hotel balanced comfort with convenience, creating a space where I could truly disconnect from work stress while still feeling well taken care of. This trip left me with very good memories, and I would highly recommend it to anyone looking for a relaxing getaway or even a short work break. I would definitely consider staying here again in the future.