Top Couple Friendly Hotels in Sapporo

"We stayed for 2 nights, and had a pleasant stay. The hotel is 3 mins walk to Susukino and 5 mins walk to 狸小路 with many convenient stores and restaurants around. The front desk staff helped us to check in with the check in machine and the process was fast. We like the beds and room size, and the free flow of Haskap juice throughout afternoon and evening. The drawbacks are the front desk staff have limited English and didn’t understand our request to have a cleanup in our room as we were sleeping late and missed morning cleanup. The nearest airport shuttle bus stop across from hotel abest Sapporo is 4 blocks away and we have to take a taxi around 950yen with luggages to get there in the slushy snow. There are many Thai tourists in both evenings when we went back to hotel so the hotel is quite popular and crowded. Nevertheless the hotel was able to give us a high floor room away from elevators per our request and we had a quiet room which we appreciate a lot. Will definitely consider staying again given the hotel room is a good price!"

"This is by far the most comfortable hotel I've stayed at in Japan. Here are the highlights: 1. Direct access to JR and subway stations without having to go outside, which was a lifesaver with luggage in the heavy snow. 2. The public bath (daiyokujo) was very comfortable. Although it wasn't a natural hot spring, the women's bathing area really stood out with its thoughtful details: Dyson hairdryers and showerheads, and POLA cleansing oil, toner, and lotion. My hair felt smooth and voluminous after washing, not frizzy at all – I'm now a big fan of Dyson! 3. The bedding was incredibly comfortable; I felt completely at home with no sense of being in a foreign land. We stayed for six days on a family trip and booked two rooms. Each room had ample space to easily open two suitcases. 4. The staff were always friendly and greeted us warmly. Even though rooms weren't cleaned daily, yukatas and towels were replenished as needed. 5. There's a microwave and ice machine on the fifth floor, and complimentary coffee and drinks are available on the first floor. My kids loved this hotel and said they want to stay here again."

"You can find this hostel by typing ”theatel” into Google Maps, and the navigation is pretty accurate. It's located on the third floor of a building with two entrances. One entrance has ”F-45” written on it, and there's a floor directory next to it (with the hostel's name listed on the 3rd-floor section). The other entrance has a huge 'egg' shaped sculpture in front of it. Near this egg sculpture, you can see the famous landmark beer billboard (featuring an old foreign man's face). You can also see the hostel's name when you enter the building from behind the egg sculpture. Take the elevator to the third floor, and after exiting, turn right to find the front desk. Sometimes the front desk is unattended, but there's a tablet nearby with a QR code. Just scan it with your phone's camera to self-check-in (you'll need to enter a four-digit reservation code). The female-only section has a code-locked door (I received the code on my phone during self-check-in, and also in the email I provided when I made the reservation). After entering the code, there are two more doors: one leads to the accommodation area (my capsule bed was very clean and soft, came with two hangers, a bath towel, a blackout curtain at the entrance, a power outlet by the headboard, an overhead storage cabinet, a box of tissues, and a pair of indoor slippers at the foot of the bed). The other door leads to the washroom area (which I thought was cleverly designed). The innermost part has several shower stalls + changing areas, all equipped with shower gel and shampoo. Outside of that, there are a few coin-operated washing machines, and further out, two rows of sinks. There are stools under the sinks, and hand towels and hairdryers on top. Next to the sinks, in a separate area, are several toilets. The entire washroom area was very clean, and I actually found the toilet paper quality to be quite good. Perhaps influenced by the widely held belief about 'quiet Japanese society,' the entire hostel was very quiet. I booked and paid in advance through an online platform, so I didn't have to pay anything extra from check-in to check-out. On the wall above the foot of my capsule bed, there was a 'check-in guide' (with the Wi-Fi name and password, and a check-out QR code). You need to check out before 10 AM by scanning the code and confirming. I was very satisfied with my stay."

"Dear Sir/Madam, I hope this message finds you well. I would like to share a small concern regarding my experience at the front desk on March 1, in the hope that it may be helpful for your future service considerations. After checking out from another hotel, we planned a 2‑day, 1‑night trip to Otaru and wished to store our luggage at your hotel beforehand. When we arrived, we were assisted by your staff member, Ms. Hayshi(林）.When we asked whether it was possible to store our luggage, we were informed that storage was limited to one day only. We then explained that we would be returning quite late the following evening and asked if there might be any flexibility or alternative arrangements. However, the response we received felt a little abrupt, including a surprised “Huh?” that left us unsure how to continue the conversation. This made us feel slightly uncomfortable and misunderstood, though we believe it may simply have been a moment of miscommunication. In addition, from the day we inquired about luggage storage until March 4, we noticed that there were still two pieces of luggage stored in the luggage area for several days. We would appreciate some clarification on why those items were allowed to remain for an extended period, as this left us a bit confused about the policy. At the same time, I would also like to express my sincere appreciation for the warmth and professionalism shown by your Assistant Front Office Manager “Faucett mark “during my check‑in. He welcomed me with genuine kindness, clearly explained the procedures and facilities, and made me feel very well taken care of after a long journey. His patience and attentiveness created a truly positive impression, and I hope the hotel will acknowledge his excellent service. We have always appreciated the thoughtful hospitality that Japanese hotels are known for, which is why we chose to stay with you. With this in mind, we wanted to gently share both our concern and our gratitude, and we would appreciate a brief reply so we can feel more at ease for the rest of our stay. Thank you very much for taking the time to read this message. We wish your team a pleasant and successful day. Best regards, Mandy"