Melbourne Hotels with Pools

Subtle yet luxurious, with friendly staff, including a Chinese-speaking receptionist. The doormen were also excellent, helping me pinpoint locations for taxis since ride-sharing apps default to no parking at the hotel. I had to verbally communicate with the driver upon arrival, and everyone here is very willing to help. The rooms are spacious, and bottled water, small soaps, and other amenities are replenished during turn-down service.

The hotel is conveniently located on a small street next to City Hall, just a five-minute walk to the tram station. It's a building constructed in 1880, which once served as the Victoria Coffee Palace. On the mezzanine floor, there are some 19th-century antique items displayed in two cabinets. The triple room isn't huge, but it was sufficient for two adults and one child. The beds have wheels and can be moved around, and the nightstands are also movable, allowing you to combine them into one large and one small bed, creating space for luggage. The room was very clean, though the sliding door in the shower had a minor issue. Slippers and drinking water are not provided in the room, but you can get water from the dispenser on the mezzanine floor, which is convenient enough. There was a strange noise from the air conditioning at night, and someone came to fix it after we reported it. We stayed for three days, and the breakfast didn't change at all, offering both English and Chinese options, as shown in the picture. Overall, it was decent, but those with high expectations for breakfast should consider other options.

Great airport hotel with convenient access to Melbourne Airport. I booked this hotel for my boss and her child, and they were very satisfied with their stay. The room was clean, comfortable, and quiet despite being close to the airport. Staff were friendly and helpful, and the facilities were well maintained. A good choice for families and travelers looking for a comfortable stay near the airport.

This hotel deserves a five-star review! I wish I had stayed at the Sheraton for my entire trip to Melbourne. It's in the city center, which is incredibly convenient, and even late at night, around 8-9 PM, there are still plenty of people around, making it feel very safe. When I checked in, there was a Chinese-speaking staff member available. Although the person who actually checked me in was of Indian descent, a Chinese colleague came over to make sure everything was alright before leaving. They even offered me a complimentary glass of champagne! The hotel room was spacious and clean, definitely the best I've stayed in during my past two weeks in Sydney and Melbourne. It certainly lived up to expectations! Right outside the hotel, there's a Rolex store, and if you walk down the street, you'll find the Town Hall and a church. There are plenty of options for dining, entertainment, and shopping. It's also not far from Australia's famous WWL? Or was it WWs?

Overall, not a bad stay despite the various pain points. Expected more from a hotel tied to Ascott though. Pros: Located right infront of a free tram zone in the heart of CBD. Easily accessible to variety of places - mostly walkable. Pretty big room - has a separate living room Has a kitchenette as well as cabinet filled with cutleries, cooking pots & pans. Service was rather nice very helpful in various issues and also can receive packages. (However, one staff wasn’t very nice to us but very nice to the Caucasian couples who cut in front of us. Our keycard were locked for some reason and went to her for help - verification wasn’t very thorough like the other staff & when we feedback that our keycard that was left in the room was taken away after housekeeping she was unbothered - could seriously be a safety issue esp for ladies if the housekeeper was shady. Thankfully our check-in staff had deactivated it for room access and made it only usable for electricity) Laundromat was rather cheap - AUD6 Cons: Place is a little hard to spot - doesn’t have a big entrance door that is spottable. Hallways of the rooms looks kind of old - felt shady (but that’s just exterior, inside itself is fine) Housekeeping is only done every 3 days - left our takeaway bags & trash for 3 days and there was cockroach nymph. Not super thorough in cleaning too (we left an iron board infront of the desk that covered the dustbin and it wasn’t emptied, had to use a paper bag to hold our thrash - but again also seem like a pro cause they don’t touch your things?) Although filled with amenities but also doesn’t seem to be filled? - no bowls, no dishwasher & soap (please bring/buy your own to wash) Only rain shower head available, no second detachable shower head. No bidet. Room walls are quite thin - can hear the outside easily but am not easily bothered. (Good for those who cares to take note) On the last day, aircon had issue - kept turning on & off on its own (quite loud that I heard it during my sleep (I’m a light sleeper)) Also, they got no memory foam pillows & beds were rollable. No locks so our beds were constantly moving around. Bring adapters!! - not a big con & should be well prepared but they only have wall outlets

We chose this hotel again and it was fantastic! The transportation is convenient, and there are plenty of dining and shopping options nearby. Everyone, including the elderly and children, was very satisfied with our stay. We'll definitely choose this place again next time.

It would have been good except for the large western facing windows left without blinds down and an electrical setup that turns the air conditioning off when no one is in the room. So we arrived to stifling heat, and an air conditioner that doesn't really cool the bedrooms, and no fans or windows in the main bedroom. Most other things were good, but having a comfortable room is fundamental and the apartment just isn't set up for that. We enjoyed the location and the pool. We can't really speak to service levels cos we didn't ask for, expect or get any. It was a bit frustrating that the hotel only had a booking for 4 adults when we made a booking for 2A+3C on trip.com but who knows who was responsible for that.

Excellent location, good environment, close to the city center attractions; the room has a large balcony to watch the scenery.

The facilities are really quite basic, comparable to a decent budget hotel in China. It's very clean though, you can tell it's an older Crown Plaza, so the quality is still there. The Western-style breakfast isn't great, mostly just lots of eggs. However, there aren't any breakfast options nearby, so I'd recommend eating at the hotel – at least you'll have plenty of eggs to choose from. You need to specifically ask the front desk for housekeeping, otherwise, your room won't be cleaned, so remember that. Definitely bring your own slippers if you're not used to going without. Hope you speak English, because even though many staff members look Chinese, unfortunately, they don't speak Mandarin.

The hotel's location is excellent, right in front of an MRT station, making transportation very convenient. There's also a small convenience store and a mala tang restaurant nearby. The main source of noise comes from the adjacent parking garage, where people sometimes chat, get drunk, and shout. Generally, the hotel staff are friendly and helpful, and the cleaning staff are also very willing to provide whatever you need. Plus, having a small kitchenette is a bonus, and you can exchange or borrow a hairdryer. For the price, it definitely offers good value. So, for the other aspects like noise, wearing earplugs helps, and the cleanliness is also up to par.