Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Aug 11, 2026|Superior King Room
CRUZOne5Lanson Place Mall of Asia is one of the best hotels we’ve stayed at. Their service is simply one of the best. They genuinely take care of their guests and make sure everyone is comfortable and well looked after.
We were also pleasantly surprised with a complimentary room upgrade to their Junior Suite, which made our stay even more special. We truly appreciated the gesture!
I also appreciate how polite and welcoming all the hotel staff are. You can really see how passionate they are about their work. The food was also great, and special mention to Ja, one of their servers, who was very polite and attentive and always made sure our needs were taken care of.
We had a wonderful experience and will definitely book again in the future! ❤️
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Price per night from:TWD 3,317
Posted on Apr 27, 2026
Qiweitanuowaaertazhengxuan
The hotel exceeded our expectations overall. It's conveniently located, within walking distance to shopping areas and public transportation. The room was very clean, odor-free, and well-stocked with toiletries. Hot water was plentiful, and the soundproofing was good. The staff were friendly and responsive to our needs. The breakfast had a wide variety of options, and the hotel offers great value for money. It's perfect for a short stay, and I highly recommend it.
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Price per night from:TWD 3,270
Posted on Mar 22, 2026
Mae214221
If MOA/ SMX Arena is where your destination is, this place is a mere 15 min walk there. Lots of restaurants at the bottom of the residence and Alfa marts everywhere. Very convenient location. However this unit though has a washing machine, but doesn’t provide drying rack. Residence rule does not allow for putting clothes on the railings. Found a couple of small cockroaches too in the unit. Apparently this is quite normal for this residence as warnings on cockroaches infestation is published in the lifts.
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Price per night from:TWD 706
Posted on Jun 14, 2026
cyvacayyyA bit disappointing.
We arrived at Shell Residences around 2:40 PM and messaged the admin to ask whether we would be doing a self-check-in at the lobby since no instructions had been provided via WhatsApp. The admin replied that we should wait until 3:00 PM, which was our scheduled check-in time and what we were planning to do anyway.
We waited until 3:00 PM and sent a follow-up message since there had been no update from the admin. Around 3:18 PM, we were advised that Ate Mila would assist us. We met her around 3:40 PM and were finally checked in at almost 4:00 PM.
Ate Mila was very nice and accommodating—hats off to her!
However, when we arrived in the room, we set the air conditioner to 16°C and waited for about 30 minutes, but it was still not cooling properly. The Wi-Fi was also not working. Ate Mila went back and forth trying to fix the issues. She was able to get the air conditioner working around 5:30 PM, but the Wi-Fi was still down. Another staff member arrived around 6:00 PM, and the Wi-Fi was finally fixed around 7:00 PM.
This experience made me feel that the stay was not worth it. The staff were genuinely kind and helpful, but instead of relaxing at 4:00 PM as planned, we spent several hours dealing with these issues. We had planned to watch movies and play games as soon as we arrived, but those plans were disrupted.
On the positive side, we enjoyed the swimming pool, and our check-out went smoothly at around 12:30 PM.
I hope the management thoroughly checks the unit before allowing future guests to check in.
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Price per night from:TWD 663
Posted on Jun 30, 2026
B.kumiI stayed alone, but it would be perfectly fine for a couple too. The hotel has a swimming pool, and security is excellent. The appliances like the TV, fridge, and air conditioning all worked well. The bed was a bit saggy, and once you get towels, they aren't replaced during your stay. Given the great value for money, I'd consider staying here again if I have the chance.
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Price per night from:TWD 903
Posted on Feb 17, 2026|Studio Queen
JKrubioworth it yung room kahit nasa 10th floor kami ngayon nabigyan ng room last time kasi 3rd floor ata tas okay yung ambiance ng room and 10 mins walk papuntang terminal 3 via runway footbridge ❤️
kaso malabo yung instruction nung nag assist sakin sabi niya upon checkout, iiwan lang daw yung susi na may kasamang card tas kaninang nag checkout ako hinanap nung babae sa frontdesk yung card e naka kabit yung card sa susi, pinabalik pa ako ng 10th floor haysss pero overall maganda yung room at place super convenient sa mga may naka booked na flight.
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Price per night from:TWD 710
Posted on Feb 6, 2025
Sil_03
We’re not satisfied with our 3 nights stay, location and amenities is great, we book feb 2 -5, cleaning just once, actually it’s not cleaning just changing the lines and towels, I ask for the toilet cleaner materials and cockroach spay,but the cleaner says nothing, on Feb 4 1:50 electricity cut off due to the disconnection notice. The owner didn’t pay since sept 2024. I won’t recommend this to anyone, though the Shore2 tower 1 is a nice residence, may try other condo owner just not to this House of Wu staycation agin. But I like the ambiance of Shore2 Tower1 guards ang receptionist are accommodating,.We have a nice view from the balcony.
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Price per night from:TWD 659
Posted on Feb 6, 2026
Anonymous User
It took time for the host to give the keys to us. Story time we checked in at night because our flight was late (host was informed), but upon arrival, we had to wait for about 30-45mins at the lobby bc apparently they were supposed to cancel our booking, but due to oversight they weren’t able to. We received no cancellation notification, so we assumed our stay was good to go.
They had no choice i think, and decided to let us in.
Nonetheless, the place has good access to spots. It’s walking distance to the airport and 10-15min ride to MOA arena via Grab. Room isn’t properly lit btw, lights are dim at night. TV has no working remote when we stayed. Cleanliness is okay. Wifi is also not so fast. Thankfully, we were still able to spend the new year and the neighborhood is such an experience! Good enough place for a short term stay.
(Lobby and outside street pictures at night attached. What you see in the booking photos are the same in actual)
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Price per night from:TWD 776
Posted on May 2, 2026|Moa View Room-s1041777
Adz NikabulinLooking back at our time at the Airbnb—it wasn’t just about the place, but the memories we made under that roof. So grateful we had that space to relax and just be together. Definitely a stay for the record books!
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Price per night from:TWD 748
Posted on Feb 20, 2026
Guest User
Seriously, if you're coming here, make sure to let them know in advance! I tried to contact them a day before my arrival, but they didn't read my messages and kept hanging up my calls. I ended up waiting in the lobby for an hour. Honestly, I really don't recommend this place. Despite all that, the stay itself was okay. Oh, and the bed smelled, so I had to ask them to change the covers. Also, Netflix wasn't working in the room.
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Price per night from:TWD 776