Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on May 22, 2026
Qian ChinCelebrated 520 (May 20th) by booking a more upscale meal that day, and the experience was great ❤️. The location is fantastic! It's a 5-minute walk to Umi Jigoku (Sea Hell), so we went straight there after breakfast when it was less crowded. Regarding service, I have to say: it was the rainy season, and there were many staff members standing at the entrance, but they only bowed. It felt awkward watching adults and children run into the hotel in the rain to check in, and checking out involved carrying our own luggage in the rain too.
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Price per night from:TWD 7,711
Posted on Mar 21, 2026
Shupangxiedexiaowugui
After reading other reviews, they were all overwhelmingly positive.
Having stayed in numerous hotels, the ANA InterContinental Beppu definitely ranks in my top three.
First, let's talk about transportation:
Beppu Station is quite small. Remember to exit from the West Exit (this was told to us by the hotel shuttle driver; apparently, many international guests wait for a long time at the East Exit only to find out it's the West Exit). The hotel is about a twenty-minute drive away.
Next, the service:
What was really surprising is that more than half of the hotel staff are non-Japanese. Every single foreign staff member spoke excellent Japanese, with perfect mastery of honorifics.
Finally, the room facilities:
The onsen (hot spring bath) is small but beautiful. The infinity pool isn't very deep, making it suitable for children. It was still a bit chilly in March, but luckily, there's a warm pool nearby where you can soak for a while.
The restaurant offers great value for money. Children aged 6-12 get half price, which is around 2,700 yen. In the evening, there's an all-you-can-drink option for adults at 5,000 yen, including sparkling wine, house wine, shochu, and beer.
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Price per night from:TWD 14,178
Posted on Feb 25, 2026|Standard Family
Guest UserAn excellent experience! The beautiful environment offers stunning sunset and stargazing views, making it perfect for large families. Although it's a bit far out, the resort facilities provide everything you need, and there's enough to do on-site to keep you occupied all day. The included breakfast and dinner were plentiful, and the location is conveniently close to Kyushu Zoo and Yufuin, so you can easily add them to your itinerary.
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Price per night from:TWD 5,172
Posted on Apr 17, 2026|Standard King
Guest User
Very satisfied with our stay. Room is abit small as the room was constructed out of a container but they still managed to pack everything nicely into the room. Location may not be ideal for travellers relying on public transport but no issue if you’re driving as there are parking lots available for hotel guests in front of the hotel. Love the amenities provided (full range of Pola products and Refa hair dryer!) They even provide a Balmuda kettle. As hotel is located within a park, there is no security fencing. There is a main gate where hotel guests need to scan their card to enter hotel premise but public can easily walk over the slightly raised flower bed to enter the hotel premise even without the need to enter via the main gate. Such setup is only possible in Japan where security is not a major issue and known for being a safe country but we’ll be concerned if this is in another country. There is also no shelter from hotel rooms to the parking area so managing luggage during rainy days will be challenging. But overall we love our stay at this hotel.
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Price per night from:TWD 5,371
Posted on Jun 5, 2026
Guest UserMy husband and I stayed 3 nights here in late May 2026. And wow - this place is super impressive! This was by far the best hotel / resort we’ve stayed at during our Japan trip (nearly 3 months of traveling central and southern Japan). The rooms are spacious, extremely clean, luxurious. You have your own private indoor onsen, outdoor onsen, cold plunge tub, sauna and if in the summer, your own private pool. You have a full size kitchen, full western style living room with a TV, full Japanese style living room, multiple toilets and a beautiful bathroom. And a beautiful view overlooking Beppu below! The food is absolutely delicious. The staff and their service are professional, knowledgeable and very welcoming. It’s close to the 7 hells of Beppu attractions so it makes for an easy day trip too. And if you’re looking for a public onsen experience, its sister property is a 5 minute walk from this resort. It’s a newer establishment without many reviews yet, but take my word for it, you won’t be disappointed. We truly loved our stay here and we will definitely be back.
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Price per night from:TWD 6,761
Posted on Aug 28, 2026|Superior Condo, 4 Bedrooms
Guest User
This is the best homestay on this trip to Kyushu. The living room and dining room are spacious enough and have large floor-to-ceiling glass. The whole is very comfortable and clean. The outdoor bath is fully used in the house. The number of rooms is also super enough. Adults and children have full game rest space, but the kitchen cannot use the oven. There is also a parking space to carry luggage in the road. There are stones that are not easy to massage. The parking space is public. Everyone stops together. Others are very good and great. It is worth staying again!
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Price per night from:TWD 7,394
Posted on May 29, 2026
Guest UserRoom: neat clean space. lights and Aircon . the area between the beds is very spacious and there are large lockers so plenty of space to store your stuff . Bathroom: two normal showers and a large shower room where you can rent a bath hammock thing. three vanity sinks in this bathroom, then there's a toilet room with three toilets and three sinks, so lots of options. shampoo conditioner and body wash supplied. decent hairdryer. washing machine 300 yen, then dryer 100 yen per 15 mins. Security: pin code on dormitory. Amenities: there is a kitchen space and you can also order food from the 5th floor of the tower to the hostel lounge. Location: about ten minute walk from the station. plenty of eating places and shops nearby. there is a bus stop right outside. Other: might be useful if there were bins in the dormitory rather than having to go back and forth between the lounge. hooks in the bed area might also be useful e.g. for hanging your towel, although I suppose you could put it in your locker
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Price per night from:TWD 539
Posted on Aug 11, 2026|Comfort Villa
Guest UserNeed to simplify the check-in procedure
In some places, like behind the television and in certain corners, more cleaning is needed.
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Price per night from:TWD 5,120
Posted on Jun 30, 2025
Guest User
We stayed here as a couple and loved every moment. The room was clean, beautifully designed, and felt relaxing as soon as we walked in. After enjoying the private onsen bath made of wood and stone, we watched a movie on the projector while lying on the tatami, which felt so cozy and special.
The amenities were carefully selected and felt high-quality, adding to the relaxing stay. You can tell the host cares about every detail. If you want authentic Japanese experience with your partner, this place is a perfect choice.
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Price per night from:TWD 3,040
Posted on Jan 13, 2026
Kubackpacker
We had a very nice stay.
The room was very pleasant, with a lovely view, and the welcome was very kind.
The accommodation is also very well located, close to the sea.
Free services are also available, such as the onsen and bicycles.
Nothing to complain about, everything was great!
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Price per night from:TWD 345