Name: Ruby Sofie Hotel Vienna
Address: Vienna, Austria
Rating: 8.6

Germany

Dusseldorf

Munich

Austria

Vienna

Switzerland

Zurich

Italy

Rome

Frankfurt

Dit hotel zit aan de rand van het centrum, dus de locatie is top. Er zit tevens een parkeergarage onder het hotel. De kamers zijn aan de kleine kant, maar voor één nacht zeker prima! Gezellig hotel.

What a great experience ☺️ we are so kind and friendly received, served and entertained. All staff were very premature. We ”Landee” need help in the digital world, everything is not a problem. Specifically Lukas, Aline and Anne of the late layer were excellent hosts. After a relaxed night (really quiet) there was a super fresh breakfast. Also here we were very preconsulted and served by Jesus. Small requests were met immediately. We're happy to come back ... Top!

The service was tip top from the check-in till the end.  The service of Lucas and Hedric was attentive, meticulous and very helpful to my needs.  I  was exhausted and jet lag  due to the trade show business plus it was my first time staying in the city centre. So rhe clean room and warm  sincere treatment from the staff brightened me up.   I appreciate the lovely loft room view of the city and also the great roof top bar.  Thank u.

The hotel has a modern design, the staff are friendly and professional, the breakfast is plentiful, and the presence of a MARSHALL Bluetooth speaker in the room was a pleasant surprise. If you don't need room cleaning, they'll provide complimentary drinks from the bar, offering guests a flexible option. It's not far from the train station, a 7-8 minute walk, and it's also convenient for taking the Lufthansa Airport Express.

A hotel with clean modern rooms, smiling staff and a new generation check-in and check-out system.

There are 2 issues that need to be improved.

The towels placed in the room smell of food.
The air conditioning is controlled centrally, no changes are allowed from the panel. It runs unnecessarily all night long and gets very hot, disrupting comfort.

The hotel is well located near Westbahnhof. It would be best to reach there by bus from the airport. There are multiple buses and trams that could be reached within walking distance. Major tourist attraction such as Schönbrunn can be reached easily via tram connections. There are a lot of restaurants around and we especially recommend the Japanese place next door :) 
All in all, the hotel is chic and clean. The room is a bit small but well equipped. They also have a little reading area/ pantry in the shared area which is a good additipn, you can enjoy a cup of coffee or tea there with a nice book. Note that they have self check-in which is pretty efficient.

Unfortunately, the booking website canceled the rooms without our knowledge. The hotel immediately arranged for a room at another Ruby Hotel. Just great 😃

Ruby

Columbus

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