Hotels near Engine 18 Chicago Fire, Chicago

Close to the center. Clean. The only problem was the hot water. You need to wait a lot of time to have it, but then it's very hot.

I was not having a good day. Missed my bus to Indiana, and Amtrak/Greyhound customer service either incorrectly issued my ticket or gave me incorrect info re: availability 3 times. Was clear I was spending another night in Chicago, so was directed to this Holiday Inn. Walking distance, room available and no waiting to check in, clean, super comfy room, and walking distance to shopping and food. But honestly, the best bit here were the 2 women at the front desk, Beth and Rena. They troubleshot my issues getting on the wifi network, directed me to dinner options. Also, after having been told by Amtrak cust. svc. that there were NO trains or buses to Indiana the next day, I went downstairs to see if either of them had any other ideas for getting there. Rena was still there, and alas, other than a taxi she couldn't come up with anything I had already tried. But 20 min. later, Rena call my room and said she noticed that there was, in fact, a Grayhound bus to IN with seats available...in fact 2 buses, which I hadn't checked as I had already been told by Amtrak/Grayhound there was nothing. So the trip was saved, and I wanted to mention Beth and Rena specifically as they were GREAT, and their help was SO appreciated. :)

The interior of the ”Living” room is slightly cramped, but this price is impeccable living next to the gorgeous one-mile business district. The restaurant on the first floor of Food is too convenient. Free hot coffee, hot water, ice water and tea bags are available 24 hours a day. During breakfast, there are small paper bags on the dining room wall for guests to pack. You can also serve food on a plate and take it to the upstairs room to enjoy. The location of ”Xing” is excellent. Grand subway station red line comes out, and one turn at N Wabash ave. The small gym on the 2nd floor of the ”Le” Hotel is small and beautiful, OK! There are many department stores and restaurants near the hotel. Two streets next door are the gorgeous one-mile business district. N Michigan ave

I had a medical procedure scheduled at Rush hospital on October 12th, 2022. It was scheduled very early in the morning so, instead of getting up at 4:30 am and making the drive to Chicago, I decided to book a room at the Marriott Medical district. Upon arrival we were wonderfully greeted by a professional young man named Gregory at the valet parking area. We then went to check in at the front desk and again we were greeted by a nice courteous young man named Michael. The staff went above and beyond to ensure our stay was extremely enjoyable. After my surgery, I wasn't feeling up to driving home so we decided to stay an extra night. As we checked out on the 13th of Oct. Everyone, starting with a housekeeper to the front desk and valet made it a point to ask me how I was feeling. I thought it was so thoughtful and kind of them all. In this day and age, it is very hard to find adequate employees, let alone good people with a great work ethic and who are conscientious and kind. I can say this because my career was in restaurant management. I have always believed that if you are good to your employees, they will give 100% for you and your company. Great job Marriott for finding and keeping your people and atmosphere a wonderful place to stay. Sincerely, Lorraine DeAngelis.

We got lucky and got an okay room with no significant health violations. The facilities are very dated but we expected that by reading the reviews. One alarming factor was that the locks did not work at all. The check-in was okay, but the receptionist was not very communicative.

Beautiful and clean hotel with helpful staff. Bar in the lobby was perfect for a night cap.

Beautiful, natural setting. We were looking for a retreat center to host a couples' retreat. The Hyatt Lodge was recommended. Could not have asked for a better setting. Staff was warm and welcoming and attended to our every question and need. The rooms are nicely appointed and very clean, and the banquet food was good. Also had a few meals at the restaurants, which were good.

I visited the Warwick Allerton with a group of friends over a three night stay. The hotel is older, in the midst of a remodel. Our room was fine, appeared to be remodeled. It was clean, comfortable bed and furniture. Housekeeping had to be scheduled and we ran out of toilet paper before the scheduled service. Additionally our wifi was continually disconnecting. Alicia from the front desk offered to come up to our room, reset our wifi and delivered 2 rolls of toilet paper. She arrived within minutes of me talking to her. She was friendly and very helpful. The hotel charges a $15.00 daily service fee. The restaurant was closed for remodeling and there was no food on the premises. There may have been a gym, which we did not use. I fail to see the benefits of the facility fee and would rather just have the room charge be higher if the hotel needs to make a higher profit on the rooms. The hotel is in a good location for shopping and restaurants. The valet service was also efficient.

Comfortable hotel, was a nice stay but overall I wish I would have spent an extra $50-75 a night to stay somewhere nicer. Upon entering there are 2 front desks, one with a sign for VOCO and one with a sign for Holiday Inn, when I arrived I stood at the VOCO side and eventually the employee from the holiday inn side asked if I needed anything to which I replied that I was checking in and she rolled her eyes and responded “okay……then come over here” not sure how I was supposed to know it was one hotel and I could check in at holiday inn? Still not 100% sure if this is a holiday inn rebranded or why the front desk attendant felt the need to be rude. Pros: - great water pressure - good lighting in the bathroom - quick delivery/service of towels - large room, updated furniture - water stations are super convenient, can fill the provided glass jugs and keep them in your fridge - safe area right on the Riverwalk - great view from room Cons: - I went down to the market to get plastic silverware for takeout and had to pay $1.12 for a plastic fork…..couldn’t be charged to the room, just a bad experience having to go back up to my room and get my credit card to buy a fork after traveling for 8 hours and wanting to relax and eat dinner, for $900 for a 3 night stay I think a plastic fork could be complimentary - The heat/AC completely shut off my last night, the thermostat died/none of the buttons or fan would work, I can’t speak to how they would have handled it because I didn’t try, it was 10pm and I was just tired and didn’t want to deal with someone coming to the room - overall the staff just seems disinterested in your presence or experience, even when checking out I let them know about the thermostat so they could get it fixed for the next room and they just replied “okay” - could have been a little cleaner, see picture of fan where metal covering is coming off and corner was sharp

1. Didn’t asked for accesible room, but that’s what I got. 2. AC/heating system had a weird noise all night, you can’t turn it on because literally you won’t sleep. 3. Shower had someone’s else hairs in the shower wall, gross. - Hotel Manager: if you do not trust the team and their responsibilities, then you will have to do the rounds yourself to ensure your hotel is operating properly in all aspects. - Housekeeping manager: If you do not trust your people, you will have to do the rounds yourself. -If you still do your rounds but you don’t inspect the rooms properly, then you shouldn’t be in that position. Room fridge isn’t working in the rooms (front desk mentioned) so they ask you if you need one to ask front desk but they are charging for it, so who’s fault is it? client or hotel? don’t charge for something you need to repair REGARDLESS. Make no sense for customer service. Also, if you guys are having a group of “young teen/just turn 21” people, why would you put someone on the accesible room by their room? If someone requires an accesible room, in this case I didn’t required one, got assigned one, but imagine an elder person by their room. These “kids” were loud as heck until 4AM, fighting, arguing, drunk, crying, overall it was a nightmare. Normally I have a good experience with Sheratons, but this one is overrated. I chose this hotel because last minute the company I work for had a meeting suggesting to find different hotels that may give us a group rate for the upcoming visits we will have to do in Chicago, but there’s no way I will suggest my coworkers to stay at this hotel with a first time bad experience. Not sure if I would give it a second try. Can’t risk it.