Pullman Properties in Dali

Before coming to Dali, I spent a lot of time comparing hotels and finally chose Pullman, opting against a B&B. It turned out to be a wise decision. I was traveling with my parents, and all of us were very satisfied. The front desk staff had an amazing attitude and proactively upgraded us to an executive floor. The concierge was enthusiastic and professional. We had a lot of luggage, and they handled everything for us. Our butler, Mary, was incredibly attentive, from recommending various itineraries and providing a hand-drawn hotel map to suggesting local delicacies and sending thoughtful daily greetings. She was both professional and warm. The hotel gym isn't huge but is very well-equipped. The breakfast was also delicious, with Dali specialties like Ersi (rice noodles), roasted Erkuai (rice cake), and Xidoufen (pea flour soup), all tasting great. Here's a small detail: I left my room card on the dining table. Before I even reached the elevator and realized my mistake, a kind lady from the restaurant came running to bring it to me. To sum up, among all the hotels I've experienced during my self-driving trip in Yunnan, I feel the Pullman staff have the best service attitude. From the front desk, concierge, and butler to the restaurant staff and even the cleaning crew, everyone was smiling and thoughtful towards guests. A huge thumbs-up! I hope you continue to maintain such high standards of service!