Hotels near Watercrest Park, Dallas

Clean and hygienic

Overall, this property is a wonderful place to stay. This was my second stay and we enjoyed it. My only recommendations would be if you are traveling to this hotel with dogs make sure to request a room closest to the elevator and preferably by the back entrance. It will make your stay even better. Hotel staff were very friendly, except for one of the breakfast staff. I will definitely stay there again in the future when in the area.

Stayed for the weekend after Thanksgiving. Check in was pretty easy and the room was ready at 3 as expected. It was clean, but hardly any towels (compared to other hotels of the same calibre.) No hangers in the closet which is kind of wierd. No note paper and pens. And no remote control for the TV which is the wierdest thing of all. The barn doors to the bathroom are not a good call because they don't stay closed all the way. The safe in the room did not work and when the maintenance man (who was very efficient) tried to change it out, he had to have it approved by a supervisor named Tamara. She seemed to think it was OK to keep trying to fix it when it was apparent that it should be replaced. After 30 minutes, we had to insist that she make a decision because we had to go sightseeing. He did install the new one and it worked. The breakfast is good and fair variety of food. In looking at all the recent reviews, we thought it is possible that lack of business during the COVID lockdown may have caused the management to cut down on expenditures. I don't know that I would stay here again, but it was not bad especially for the price we paid.

BEWARE! This place charged me 603 dollars for a 11 hour stay. They charged me 250 dollars for an alleged smoking fee when the smell was coming from the heating unit. It smelled like it was the first time it had been started in a while. A little later I also was charged a random 230 dollar fee. No one at the hotel could tell me what the 230 dollar fee was for. Called to speak with management and the call gets disconnected after waiting on hold for several minutes. Im out 603 dollars for an over night stay. We checked in at 11pm Friday and checked out 10am Saturday. I believe this is some sort of scam they run. I’ve stayed at many hotels. Never had this happen. Just stay anywhere else. It’s the cheapest place for a reason.

We booked this last minute through Expedia.com after our flight was delayed getting in to Dallas. The booking went very easy. We arrived about 10pm on a Friday night. The first thing we saw when entering was the blatant show of an armored security guard at the desk was a bit disconcerting. It portrayed fear for the safety of the guests instead of insuring it as he was quite imposing and intruded into personal space. Otherwise, check-in was very quick and the clerk directed us to our room. Upon looking around the property seemed to be in need of some TLC, but it was not in a poor state. We were tired, so we went on to our room. The room itself was on the 4th floor, right off the elevator. It was spartan, but appeared clean. There was a seating area with a tiny kitchenette-style area and a small LCD TV. The TV ”Guide” channel also did not display any data, so we had to resort to channel surfing. The batteries in the remote were very low, so it was difficult to change channels. Upon entering the bedroom, we encountered a king-sized bed which barely fit in the space. There was only one outlet next to the bed which worked, and one of the reading lights was non-functional. We inspected the linens and found them clean and the pillows did not immediately crush. Upon looking at the window, we had a great view of the side of an event center. And the lock on the window which was supposed to keep it secure had been broken off (part of it was laying in the window sill). Moving to the bathroom, we found a nice sized bathroom with a huge Jacuzzi tub. My girlfriend set about to fill it and take a bath. It took quite a long time to do so as the water pressure was not good. Also, the temperature of the water was either ice-cold or scalding hot. There seemed no way to get it to be even a bit ”warm”. The sink was cracked, but did not seem to leak. The exhaust fan ran, but did nothing to clear steam from the room. We slept well in spite of the sirens along the streets and then went down to try the breakfast. It was very typical of this chain and included the typical cereals, powdered eggs, bacon, turkey sausage, and pre-made biscuits with canned gravy. Nothing special, but about what I would expect. Checkout was easy, as we had paid via Expedia. Some things I learned the day after, though, were a bit alarming. So, some advice to the hotel: When checking in, it would be nice for the front-desk clerk to inform the guest that they will be automatically enrolled in the IGH rewards program. It would also be nice if they informed the guest that there will be an additional charge to their credit card ”as a deposit” before the charge occurs. While this was supposed to have been reversed at checkout, it has not yet been reversed at my bank. These two things indicate poor business practices. Overall, it was about average for what I have come to expect from a Holiday Inn Express anywhere in the country. So, 3 stars.

The location was excellent for our purposes, about three minutes from the doctor my husband was seeing. Our room was missing a couple of light bulbs, one in the bath and one between the beds, but the front desk clerk said they were going to be updating all the rooms with new fixtures, furniture, etc, so for right now they were just making sure there was at least one light on in each spot. The bed was very comfortable, the tv was large. The breakfast, in a large area, had yogurts, cereals, scrambled eggs, breakfast potatoes, sausages, bananas and apples, muffins, pancakes, and cinnamon rolls, along with juice, milk, and coffee. The lady in charge of breakfast kept all the selections replenished. There is an indoor pool, but we did not go to it so I cannot comment on it. We will definitely stay there again if we need to be in that location.

I don't like doing reviews because I don't want to leave complaints about so many hotels I stay at. But I have decided to leave a review on this one because of some of the other reviews complaining it was old and not worth the money. Y'all must be crazy. This hotel will rank as one of my favorite places to stay. The lobby is absolutely fabulous and makes a wonderful first impression when you walk in. I could stay here a week. Based on some of the other reviews, I expected an old Embassy Suites feel but it was not that at all. Fantastic interior, bathroom, bed, couch, extra blanket, everything. I did not get a chance to eat at the restaurant but I bet that is awesome as well. Best place I have stayed in years. And if you are going to the Galleria, the location is unbeatable.

Good location at reasonable price. Rooms clean. The only issue I had was with the plugs. I had to charge my phone in the bathroom. And the fridge was missing. People at reception were very nice and accommodating

Mike at the Hamilton Bar was the best! After 5 nights of staying at the hotel, I would purposely visit him at the bar because he was so nice and made the best espresso martinis. Great customer service from Mike and the restaurant staff!

Muy bueno ,es tranquilo ,limpio,buen estacionamiento,una tienda mexicana a lado y CERCA de la autopista para continuar El viaje super rapido ay farmarcias y alguanas tiendas de convenecia CERCA Al igual una Buena gasolinera en general ESTA CERCA de muchas tiendas que podrias necesitar en UN viaje es execelente ,lo recomiendo