Guest User
September 10, 2024
Disadvantages: 1. All self-service, check-in is very laborious (you need to find an email from the hotel with the reservation number and password) 2. Check-in is available at 3pm. If you go too early, there is no place to put your luggage, so you can only go to the nearby Moto-Hakone Port to store it. The locker is 300 yen 3. We booked a dog-friendly room. The loft on the second floor is said to be able to accommodate 3 people, but in fact only two sets of mattresses are provided. We asked to add one and were told that it was not possible 4. The stairs leading to the loft on the second floor are so steep that it is impossible for people to walk. It feels very scary every time you go up and down the stairs. Elderly people and children should not consider living on the second floor 5. There is no daily room cleaning service (it is said that it can only be cleaned once every 4 days). We said that the towels and bath towels were dirty and needed to be replaced, so we were asked to wash them ourselves in the washing machine 6. The loft on the second floor is very low, and adults have to bend over to move. There is no door, the windows are transparent, and there are no curtains. It is neither soundproof nor light-blocking. Is it really for people to live in?
Advantages: 1. The room has a private hot spring and the garden has a foot bath. 2. The facilities in the house are complete and clean. 3. The location is good (right next to the Moto-Hakone Port, and there is a 7-Eleven convenience store nearby). 4. The scenery is good (however, the dog rooms are all on the first floor, and there is almost no scenery on the first floor).
On the whole, I don't recommend this hotel, especially for Chinese people. Because there is no manual service, plus the language barrier, it may take a lot of effort to check in, and the experience is very bad. The dog room is even more outrageous. The attic on the second floor is not for people to live in (maybe the original intention was for * to live in? Then don't write that it can accommodate up to 6 people, it's completely nonsense). The service is not friendly and enthusiastic enough. You can hardly buy any service with your money, it's just the cost of pure accommodation.
Original TextTranslation provided by Google