Hot Spring Hotels in Sapporo

A Magical Hokkido Escape-The Absolute Highlight of My Trip. Returning to Hokkido after nearly a decade, we stayed at serveral properties, but this hotel was the most impressive stay of my 10-day journey. It was truly the magical experience I've been waiting for. Hightlights of the Stay: Warm Welcome: Greeted with humble Japanese smiles and genuine hospitality, followed by a choice of sparkling wine-a truly sophisticated start. The Room: With only 23 suites, it feels very private. The room was spacious and clean, featuring traditional tatami and a private in-room onsen. Opening the window to breath in the crisp winter air while soaking and watching the snowfal was pure bliss. Atmosphere and Facilities: the common areas include a cozy fireplace, a library, and a terrace overlooking the waterfront where the lake meets the river. Complimentary coffee and drinks are available thougtout the day. There is also a full spa on-site. Service and Logistics: World-class service from a very polite team. Free reserved parking is provided. Note on Location: While it's not in a walking-distance area during winter, the hotel is a destination in itself. You can easily spend the whole day relaxing here without wanting to leave. We'll definitely be back to experience this beauty in other seasons. A huge thank you to the staff for such an unforgettable stay! Exceptional Dining: The fine-dining meals feature premium local ingredients; the Monkfish (Anko) was particularly outstanding and delicious. I loved the open kitcheck where you can see the chefs' craftsmanship. They even provide thoughtful late-night snacks like Japanese sweets and warm soup.

The hotel is ideally located, just around 4 blocks from Tanukikoji, on the adjacent street. It's a quick 3-5 minute walk to Susukino Station, passing through Tanukikoji, Parco, and Mitsukoshi. Odori Park is also less than a 10-minute walk away. The location is unbeatable. The dining is quite good, though the breakfast menu hardly changes daily. During peak hours (7-8 AM), there's usually a queue for breakfast, so if you're staying more than two nights, you might want to consider other options. That said, Sapporo has plenty of cafes, so finding breakfast early isn't an issue, and you don't necessarily need to book with breakfast included. The hotel is very new with a simple yet practical design. I recommend booking a 23 sqm room if possible. I specifically booked a 23 sqm Deluxe King Room, but there wasn't enough space to fully open two 26-inch suitcases simultaneously. The basic 18 sqm rooms must be even smaller. If you're lucky, like I was, your room window might face the Ferris wheel, which is a nice touch. The public onsen (hot spring bath) is a definite selling point, quite spacious for a city center location. However, when I went between 8-9 PM, it was usually quite crowded, especially with Korean guests. You'd often see a father with 2-4 children, making the bathhouse noisy and packed. I'm not sure why, but during the National Day holiday, when you'd expect more Chinese guests, the majority of hotel occupants were Korean, often families of 3-5. The large number of Korean guests suggests the hotel is generally good, but hearing Korean spoken constantly at breakfast and seeing so many families with children made the hotel feel crowded and noisy. (By the way, isn't South Korea supposed to have the world's lowest birth rate? How come there are so many couples with 2-3 kids?)

Location is immaculate - right in the heart of the onsen town where there are many other similar onsen hotels around and a community of guests, local residents and staff, so English is well spoken in general. We also happened to experience a local lantern lighting festival (ie. Like Tangled the Disney movie) where the town come together and provide you with a map to explore local spots and have the path lit up with lanterns - a pretty cool experience! Hotel is a little old and with the humidity of onsen facilities, therefore a little moldy at times, but I wouldn’t consider it not well-maintained/unclean. Facilities are great, lots of different types of onsen to try out and the hotel tries to keep you well-fed at all times with a lounge full of snacks and drinks, and stay-included dinners and breakfasts.

March 24, 2026 I stayed at Mori no Uta for my birthday. I contacted the hotel in advance, and they had a birthday card ready for me. The hotel offers a free shuttle service from Makomanai Station, which needs to be booked beforehand. On the day I checked out, I booked the 9:30 AM shuttle, arrived at the station at 10:00 AM, and smoothly caught the 10:10 AM airport bus to New Chitose Airport. It was all seamless. The Japanese-Western style room was 40 square meters and quite spacious. It had a huge massage chair and a coffee machine. What impressed me most was dinner, where they offered freshly made pizza or naan that you could customize with toppings and have delivered to your table once baked. The naan crust was soft and fragrant with a wheaty aroma. I specifically asked for extra large shrimp and a generous amount of cheese – it was impossible not to love it! The dinner seating faced a beautifully illuminated snow scene outside, which was absolutely stunning. The hotel lobby boasts a magnificent, floor-to-ceiling fireplace, which is perfect for photos. In the evening, there was a small harp concert, creating a very pleasant atmosphere. Both breakfast and dinner featured incredibly creamy ice cream. I had two big bowls at each meal and thoroughly enjoyed it!

The hotel room did not come cheap, but overall, we had a pleasant stay aside from a hiccup during check-in when the staff forgot to inform us that our room was ready and kept us waiting. The public onsen was great and we spent more time there than the private in-room onsen. The free ice-creams, drinks and ramen (during supper time) were delightful touches. Pillow gallery offered options of different types of pillows was great! The hotel is shoes-free, meaning one has to remove our shoes and store in the lockers at the entrance and move around shoeless or in the tabi socks provided. The yukata pyjamas provided were comfortable, so were the beds. The use of sliding doors meant one will not hear of slamming of room doors by other guests. It is a cosy hotel to stay in. What we did not like was the lack of a sheltered drop-off point to unload our luggages and the sensor lights at the hallway of the room. As it could not be dimmed or switched off, it would light up brightly when going to the toilet in the middle of the night.

The hotel rooms are spacious with great views and have a dedicated chicken counter. There's a free lounge on the 16th floor with drinks, coffee, red and white wine, sake and beer, nuts and snacks... The Japanese and French dishes served with chopsticks were amazing, and the service was excellent.

This hotel is very close to Sapporo Station, within walking distance. The high-floor rooms offer excellent views and beautiful scenery. The room size is also just right, easily accommodating three large suitcases. The staff are very friendly. We stayed during the off-season, but even when it was crowded, they maintained such excellent service, which we greatly appreciated. There are three indoor onsen and one outdoor one. Actually, the onsen area is quite small and not very spacious. On the day we stayed, there was a queue for showering, and the hair dryer and changing area was also crowded. Breakfast was excellent, with a wide selection and good quality. Although there were still 15 minutes left before breakfast ended, the guests indicated that they were out of milk, and the staff immediately replenished it. This is a hotel worth recommending because of the location and the service.

Pretty new hotel, so definitely clean. We drove and was disappointed that hotel parking was full. The parking attendant gave us wrong instructions to another carpark, directed us to drop off our luggage in a awkward place that blocked off the entire hotel carpark, and when a car came to park, he even asked us to stop unloading to allow that car to park first! We did not want to unload there in the first place. During that window when there was urgency to unload, he not help us with the luggage, nor did he help to manage the incoming car and just stood and watched us struggle due to his misinformation. We even wondered if he was a staff of the hotel because after we checked in, he was no longer at the carpark and there were new staff on duty. He wore the hotel uniform though. Otherwise the hotel was clean and new and the breakfast buffet variety was decent. There was also a wait at the buffet restaurant so if you are pressed for time maybe just stay elsewhere.

There's a free shuttle bus service from JR Station, I took the 13:00 bus and arrived at the hotel at 13:45. The staff kindly allowed me to check in early, which was really nice. They have a water park and large onsen facilities. Both the breakfast and dinner buffets were delicious; even though the variety wasn't huge, the food quality was consistently good. The Chateraise desserts and ice cream bars were especially tasty! On the day I checked in, there were Japanese, Hong Kong, *********, Korean tour groups, and even a Japanese school group. Although there were a lot of people, the hotel grounds are extensive, and the buffet items were refilled very quickly both morning and evening. The hotel has a classic feel, but everything is very well-maintained. The most traditional thing was that the air conditioning in the room was pre-set to 25 degrees Celsius, and the windows couldn't be opened. Given the current weather, it was a bit stuffy...

The hotel has a great location, and you can spot its two main towers from afar while driving in. There are plenty of parking spaces; in addition to standard ground-level parking, there is a large multi-story parking structure, so parking shouldn't be an issue even during peak holiday periods. The room was spacious with a beautiful view. We stayed in a Japanese-Western style room this time, equipped with six pairs of slippers, suggesting it can comfortably accommodate up to 5-6 people. Unfortunately, there were only two of us, so booking a standard Japanese-style or Western-style room would have been enough. The hotel's buffet, which included both dinner and the next day's breakfast, was quite average—the selection wasn't huge, but it was enough to satisfy, and the food wasn't overly salty or greasy. One thing to note is that the room gets very hot, but you cannot open the windows because there are no screens, and at night, a huge number of bugs (mainly ladybugs and stink bugs) appear. Even without opening the windows, they manage to crawl in from somewhere. The hotel provides tape to trap them, but it's still pretty creepy.