Cologne Hotels with Hot Tub

I have stayed in mercure hotels in over 5 countries and many cities. They are the best. Beds were comfortable and huge rooms. Great service. Location was great with many great local restaurants nearby. Just next to the metro. Super stay! Danke Schone!

Closest location to Hauptbahnhof, the church, tourists spots, do not mind to ask the staff some more Should visit again Hhonors Thada

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

The location is great, close to the Cologne Cathedral. The superior room had a bathtub, but was quite spacious, 36 square meters. However, unlike most European hotels, there were no amenities. Shampoo, conditioner, and shower gel are all attached to the wall. You need to bring your own razor, toothbrush, toothpaste, and body cream. All of the information is available by scanning the QR code on the desk in the room. It seems that you can find out everything with just a cell phone, but I think that a hotel could do with more hospitality. The toilet had a slightly bad smell, perhaps because it had seeped into the tiles or the back of the lid had not been wiped clean. Also, the bedding, especially the pillows, had the unpleasant smell of someone else's head on them, which made me worry about whether the covers and sheets were being changed properly.

The hotel has been renovated in recent years. The basic conditions are relatively good, the surrounding environment is good and open, and it is very convenient to drive and park. Opposite the hotel is Cologne's large shopping area, with many factory-style large supermarkets, shopping malls, and home furnishing stores. There is a subway station nearby, and it is more convenient to take the subway into the city.

Definitely one of the best hotels I've ever stayed in and the best hotel from Accor Hotels. I had accidentally booked the wrong dates for my stay. As soon as I realised it, I contacted the hotel. The staff helped me to change my reservation dates. While on my trip, due to the strikes in France and problems with the train connections I had to postpone my meeting online. I sent an email to request to check in early since I will be having my meeting at 1 p.m. Ms Wulff made the necessary arrangements prior to my arrival. On my arrival I was able to check in early and able to proceed with my online meeting. Without her help I would not be able to conduct my meeting. On the next day, I had another online meeting. Her colleague made the necessary arrangements so that the housekeeping team could get the room cleaned before lunch and my next online appointment. Till date I have stayed in a number of hotels from the Accor Hotels group. In comparison to M Gallery am Konzerthaus in Wien, Hotel Mondial am Dom in Cologne exceeds my expectations. Professionalism The staff at the reception were not only friendly and good at what they are doing, they are also willing to help and went an extra mile to make things possible. I would not have been able to get my work done if they did not help me. Even when checking out, the staff was professional and showed interest to assist customers whenever they dan. Splendid Location Situation a few minutes walk from the train station and the main city area, is this hotel definite one of the most strategic location in Cologne. View of the Cathedral I managed to get a glimpse of the cathedral from my room. Dinner I had dinner at the hotel restaurant. It was not only affordable, the service was impeccable. The waiter even suggested where I could sit so that I can get the best view of the area. Awesome! I would like to thank the remarkable staff for making my stay in Köln memorable und unforgettable. I would definitely be staying in this hotel again when I visit Cologne. In German (Deutsch) Das Hotel Mondial in Köln ist mein Favorit und ist mit Sicherheit das Hotel von der Accor Hotel Gruppe. Ich habe bei der Buchung das falsche Datum eingegeben und musste meine Buchung ändern. Die Mitarbeiterin. hat mir geholfen meine Buchung zu ändern. Wegen Streiks und Probleme mit Deutsch Bahn musste ich meine Termine verschieben. Ich habe das Hotel gefragt ob ich früher einchecken kann um mein Termin online wahr zu nehmen. Frau Wullf hat alles für mich arrangiert damit ich meinen Termin online fortsetzen kann. Am nächsten Tag habe ich auch einen Termin online. Der Kollege von Frau Wulff hat mit dem Housekeeping-Team koordiniert damit das Zimmer von 13 Uhr fertig gereinigt ist. Dadurch könnte ich meinen Termin um 14 Uhr wahrnehmen. In diesem Hotel sind die Mitarbeiter:innen nicht nur freundlich sondern auch hilfsbereit. Diese Motivation ist leider eine Seltenheit auch bei den Luxus-Marken von Accor. Wenn ich mit M Gallery am Ko

We just spent one night here with a group. The hotel is very welcoming and we had a nice room which even included a kettle with tea and coffee facilities. Wow! Even the bedside lighting was excellent. Wow! The pool was lovely, especially since we were in a heatwave and had been travelling all day. What a shame that our good impressions were spoilt by the experience in the restaurant. We understood that there was not much choice of restaurants locally and it was too hot to go into the city so we wanted to eat in the hotel. Their restaurant is quite small. I spoke to a waitress and asked to see a menu and she said I needed to download the QR code to see the menu. No, they didn't have a printout. I had to wait until I was back in my room, united with my iPhone, to read it. There was limited choice, but we decided to go down. The head waiter asked whether we had a reservation. We didn't, so we were told bluntly that the restaurant was full. No apologies, just a stubborn glare. So we started to go out, then noticed that several from our group were sitting at a table just outside the restaurant area. They had been told they could be served there. So we joined them and....were served! The Wiener Schnitzel and chips were ok, the salad drowned in dressing, the wine ok-ish and the price quite high. Pity, as the rest of the hotel was great and the people at reception very helpful.

The hotel can be a little extravagant about decoration and spaces, but the service is excellent, the availability of staff is very good, the clean, comfortable room and with everything necessary to enjoy if you don't look for luxury. The breakfast buffet is very good, I think a little expensive but there is nothing to say about variety and quantity. Near the metro and walking distance from the Cologne hbf and from tourist sites such as the cathedral, the river, etc. this makes it a good base for business trips (Cologne Messe) or for tourists.

This is a hotel chain, and came to Cologne and chose this brand. The single room is not good, the facilities are not good, and later the toilet problem changed the room, or the sanitation was not good. Inferior to that of Zurich. The service is good. The unit price does not match the facilities at all. It made me afraid to choose this brand in other German cities. Ctrip has also solved this problem. Location can come from the train station.

At this time of year, the “Hofburg” in the Cologne Carnival is highly recommended. We always book at Dorint for our friends and guests. It's always a good idea to meet the Cologne triumvirate and take a photo. The bar is also the meeting place for carnivalists in the evenings.