Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Feb 23, 2026
Guest User
The hotel is excellent, clean, and has complete facilities. The Kids Club offers many activities for children. Ms. Sella from reservations was incredibly helpful. The salon facilities are good, and the service is excellent, especially from Ms. Firda and Ms. Nining. Breakfast has a wide variety and everything is delicious. Overall, 5 stars for everything! - Henny
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Price per night from:JPY 18,347
Posted on Sep 14, 2025|Deluxe Twin Room
Anonymous UserTried out a new hotel that went viral. It's located right in the old town area. Perhaps because it's new, the cleanliness, facilities, and service are still well-maintained. The room was comfortable and very nice. Unfortunately, it uses standard air conditioning (not indoor air conditioning), so it feels like a regular room.
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Price per night from:JPY 4,738
Posted on Mar 10, 2026|Deluxe Queen Room
Ong HartonoThis was my first time staying at Khas Semarang. I arrived around 12 pm and the hotel was very crowded because there was an event that day. The staff told me check-in was only at 2 pm, which is fine, but the problem was there were basically no seats available in the lobby to wait.
They suggested I sit in the restaurant instead. Honestly that felt a bit strange since it’s Ramadan and people are fasting. Anyway, as a local I didn’t really mind, so I just went to Paragon Mall which is about 10 minutes away to kill some time.
The room itself was quite clean and had all the basic amenities, so no issue there.
For sahur, I requested breakfast to be delivered at 3 am. It only arrived around 3:30 am. When I asked the staff why it was late, they said they had to deliver to more than 20 rooms first. That made me wonder why they don’t just open a simple sahur buffet to make things easier for everyone. The soto was actually nice, but unfortunately it was already cold by the time it arrived.
Food overall was decent.
One thing I like about this hotel is the location. There are quite a few nice cafés around and many of them are open 24 hours, so it’s easy to find somewhere to hang out late at night if you want.
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Price per night from:JPY 2,804
Posted on Dec 19, 2025|Standard Room
user155Very clean room and a very new hotel. The space in front of the bed is a bit limited, but I honestly did not mind at all. The location is convenient, situated above a mall, and the TV is a smart TV so you can watch YouTube.
Do note that if you are dropped off by taxi at the mall entrance, there is an additional IDR 5,000 charge due to the mall’s policy. Overall, I was satisfied with the stay and felt it was good value for the price paid.
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Price per night from:JPY 3,795
Posted on Jun 22, 2026
Anonymous UserThis hotel has a unique and pleasant interior. The location is very strategic. The rooms are also comfortable and spacious. Generally, the cleanliness is good. However, there were some stains on the bed sheets. We checked, and the bed sheets had already been changed, but the stains were still there after coming from the laundry. Perhaps they could cross-check this with their laundry vendor. Even after we asked for new ones from housekeeping, they were in the same condition. Another minor point for me is the complimentary drinking water. It seems to be water from a dispenser (we don't know if it's refilled or not) served in a jug, not bottled mineral water. That's a bit odd for a 4-star hotel standard. But overall, it's okay.
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Price per night from:JPY 3,868
Posted on Jun 12, 2026
Willy遊印尼
🌟 Rating: 4.5 / 5 | A classic, well-established hotel with an excellent location and attentive service, perfect for both business and leisure!
✍️ Review:
My stay at Novotel Semarang was very satisfying overall; it truly lives up to its international brand reputation, with all aspects performing above average.
Excellent Location: The hotel is situated in a prime location in downtown Semarang, offering incredibly convenient transportation access to the Old Town (Kota Lama), popular attractions, and shopping malls. It's a top choice for both business travelers and tourists.
High Standard of Service and Dining: The staff were exceptionally warm and professional right from check-in. I especially want to praise their breakfast – the variety was impressive, with a wide selection of local Indonesian flavors and Western dishes, all prepared with great care.
Well-Equipped Facilities, Though Showing Some Age: The room was spacious, and the bedding was very comfortable, ensuring a good night's sleep. While it's clear the hotel has been around for a while and the decor is more classic and traditional, the overall cleanliness was spotless, and maintenance was excellent. The hotel's pool and gym were also very clean, perfect for relaxing after a busy day.
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Price per night from:JPY 4,327
Posted on Jun 26, 2025
Anonymous User
A Truly Pleasant Stay!
I recently had the pleasure of staying at a hotel that truly exceeded my expectations, making for one of the most enjoyable and stress-free travel experiences I've had in a long time.
From the moment I stepped into the lobby, the cleanliness was immediately apparent. The common areas were spotless, well-maintained, and had a fresh, inviting aroma. This attention to detail extended to my room, which was impeccably clean. The sheets were crisp, the bathroom sparkled, and there wasn't a speck of dust anywhere. It's always a relief to know you're staying in a place that prioritizes hygiene, and this hotel clearly does.
Beyond just cleanliness, the overall quality of the hotel was excellent. The decor was modern and tasteful, the furnishings were comfortable, and the amenities provided were thoughtful and well-chosen. Everything from the comfortable bed to the high-speed Wi-Fi worked flawlessly, contributing to a truly comfortable stay.
What truly set this hotel apart was how easy everything was. Check-in was a breeze, navigating the hotel was intuitive, and all the services I needed were readily accessible. There were no confusing signs, no hidden fees, and no unnecessary complications. It felt like the hotel was designed with guest convenience in mind, allowing me to relax and enjoy my trip without any added stress.
Last but certainly not least, the receptionist deserves special mention. Upon arrival, I was greeted with a warm smile and genuine enthusiasm. The check-in process was quick and efficient, and the receptionist was incredibly helpful in answering my questions about local attractions and dining options. Their friendly demeanor and willingness to go the extra mile made a fantastic first impression and continued throughout my stay whenever I interacted with the front desk. It's rare to encounter such genuinely helpful and pleasant staff, and it truly enhanced my experience.
In conclusion, this hotel is a gem. If you're looking for a place that offers exceptional cleanliness, high quality, a seamless experience, and fantastic service from the moment you arrive, I wholeheartedly recommend it. I will definitely be returning on my next visit to the area!
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Price per night from:JPY 1,813
Posted on Jul 29, 2025|Deluxe Family Room
Mels2012The hotel is quite old and very big, but everything is still well-maintained and in good condition. It offered good value for money for three people plus a friend. We enjoyed beautiful views of Mount Ungaran every morning. The breakfast was delicious, with a different menu offered daily – absolutely fantastic!
One thing that made us quite reluctant to move was the incredibly long walk from the reception to the elevators. The restaurant is also quite a trek from the elevators, which is understandable given how massive this hotel is. If you're staying alone, I wouldn't recommend this hotel; you might get the creeps walking around by yourself, haha!
However, if you're with a big group and kids, it's fine and not spooky. But precisely because the hotel is so huge, the distances to the elevators and restaurant are considerable, and it can feel incredibly deserted! 😭😭😱😱
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Price per night from:JPY 2,611
Posted on May 26, 2026|Deluxe King
Fau.MuThe hotel is nice, the rooms are big, the mattresses are soft, and the facilities are very good for families, there is a children's playground and a swimming pool.
I personally don't like the parking location because it's quite narrow and initially quite confusing.
I also dislike the breakfast because the food options are very few. maybe for the next order I will not include breakfast.
Very good and strategic location.
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Price per night from:JPY 3,940
Posted on Jun 30, 2025
Dr. Ong
Nice Stay with Great Location and Local Vibes
I stayed at Surya Boutique Hotel Semarang and overall had a pretty good experience. The location is great — super close to both Poncol and Tawang train stations, so it's really convenient if you're catching a train. There's also an Indomaret and Alfamart nearby, plus tons of street food at night. The nasi goreng and bakmi Jawa around the area were seriously good!
Not far from the hotel, there's an old mosque built in 1802 is really beautiful and full of history. It’s a reminder that Semarang used to be an important port city, visited by Arab and Chinese traders. Worth a quick visit if you're into cultural spots.
The only downside was the receptionist during check-in , she didn’t smile and wasn’t very welcoming, which was a bit disappointing. But later in the day and the next morning, a different receptionist was on duty and she was really lovely and friendly, which made up for it.
Breakfast was okay for a 2-star hotel , simple but enough. Just a heads-up: there’s no hot water kettle in the room, so if you need hot water, you might need to ask the front desk.
All in all, it’s a good place if you’re looking for a convenient and affordable stay in Semarang with some nice local flavor. Hope they keep improving!
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Price per night from:JPY 1,547