Conveniently located just minutes from downtown, away from congestion and crowds, enjoy your stay in one of our spacious & comfortable guestrooms modernly designed. Complimentary Wi-Fi is available throughout our hotel, and underground parking is offered free of charge. Start your day with a tasty Starbucks® coffee in our unique on-site restaurant, The Bistro. Your place to go for healthy selections in the morning or dinner, and drinks in the evening. Keep up your physical routine in our 24-hour fitness centre, or enjoy a swim in our indoor pool. Unmatched by other Ottawa hotels, our spacious guest rooms provide flexibility in your work space and comfort in your rest space. Whether traveling for business or pleasure, your stay at the Courtyard Ottawa East is sure to be more comfortable than ever before.
SSiu Chin2025.04.27
Room is in good size even for a family.
There 5-6 lifts but there are always long queues for lifts there. The lifts do not seem to serve their purpose well. In the morning, the hotel controls all lifts. You can’t press Down Button for a life to come down to check out or to the car park. You have to wait till someone who comes out to where you are on a lift way up or down. Never found hotel lifts operating so weirdly 😳 After checking out, I tried to take the stairs case to go down to the car park, I couldn’t do that because a room key was required to access the staircase😖
The electric door lock for our room had been beeping most of the time. Informed hotel to fix it.
A stay at Welcominns Hotel Ottawa places you in the heart of Ottawa, within a 5-minute drive of St. Laurent Centre and University of Ottawa. This hotel is 2.8 mi (4.5 km) from Rideau Canal and 3.5 mi (5.6 km) from Rogers Centre Ottawa.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional amenities at this hotel include tour/ticket assistance and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 109 individually furnished guestrooms, featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while 27-inch LCD televisions with cable programming provide entertainment. Bathrooms have shower/tub combinations and hair dryers.
Yyatsenenok2025.08.26
We stayed at the hotel for 6 nights, they had issues checking us in as the booking was made through trip.com which went through *******. Somehow they figured it out later.
The room was spacious, clean. They provided room services every day except for one day when they were understaffed.
Shower has only half door so be ready for some splashes. I recommend bringing your own body wash (they provide soap which is hard to wash off) and shampoo.
People who can't sleep with noise in the room, should consider their options. Air conditioning is super loud (like factory machine) , it constantly woke us up at night, there is no option to open a window instead.
Breakfasts are always the same, not a single thing changes: fried/boiled eggs, sausages, pork?cutlets, pancakes, apples, oatmeal, bread. The dining room was always overcrowded, the space should be at least twice as big. Sometimes we came and there was no food, so we had to wait for someone to come and bring food (they don't have a person there on a regular basis).
I can't say our experience was bad, but it was not great either.
The Hampton by Hilton Ottawa hotel is located in the east end of Ottawa, minutes from the heart of downtown. The hotel is within walking distance to the St. Laurent Shopping Centre, one of Ottawa's major shopping centres, located only 1.5 km away which offers 220 retail stores and many restaurants from which to choose. In a short distance you can also dine at Boston Pizza, Perkins Restaurant or Lone Star Texas Grill.
The many attractions of Canada's National Capital are located just minutes by car. The Byward Market, which has a variety of bistros, boutiques, and restaurants, is located 6 km from our Hampton Inn hotel.
We feature 179 rooms which include hospitality suites, deluxe king suites and rooms with a king or two queen size beds. Hampton by Hilton Ottawa hotel amenities include underground parking, wireless high-speed internet, indoor pool, exercise room, coin laundry, automated teller (ATM), safety deposit boxes and luggage storage. The Hampton by Hilton Ottawa hotel also offers two meeting rooms, plus 5 hospitality suites with boardroom tables for 14 people, meeting/banquet facilities and audio/visual equipment.
CCindyWuuuu2025.09.29
The room is spacious, tidy and clean with sufficient facilities. I really appreciate the housekeeping. The housekeeper is considerate and helpful. The breakfast is included and the variety is sufficient. I think this hotel provides good value for money with such service and breakfast at reasonable prices.
Welcome to the Holiday Inn Ottawa East, conveniently located off St. Laurent Boulevard at Queensway Highway 417. With great connectivity via Ottawa’s new LRT, you’re just 20 minutes from Ottawa International Airport (YOW) and only 10 minutes from Downtown Ottawa, offering unmatched access to the city’s top attractions.
Steps away from St. Laurent Shopping Mall with Ciné Starz movie theatre, and a short drive to Ottawa Train Yards, our location makes exploring Ottawa easy. Visit iconic landmarks like Parliament Hill, the Rideau Canal, ByWard Market, and award-winning national museums like Canada’s Science and Technology Museum featuring the famous ‘crazy kitchen,’ only 3 kms from the hotel.
Business travelers benefit from our proximity to major Ottawa East businesses, including the Communications Security Establishment, National Research Council, Canada Revenue Agency, RCMP and CUPE.
Take in a baseball or football game at nearby stadiums. The hotel is also a ten-minute drive to CHEO and Ottawa General Hospital.
Our hotel features eight versatile, high-tech venues, perfect for hosting business meetings or social events, complete with catering and event planning services. Dine at Myra’s Bar and Kitchen, our full-service restaurant serving breakfast, dinner, and cocktails, where kids under 12 eat free. Relax in our indoor pool, stay fit in our Fitness Centre, and enjoy free parking and Wi-Fi for a seamless stay.
HHanford2025.07.29
Pros: a parking lot with sufficient space (no need to book in advance). A shopping mall St Laurent is nearby. The breakfast is ok. There are 2 sockets and 2 USB-A outlet on each side of the bed. The staff are friendly in general.
Cons: A bit far away from the tourist attractions downtown (around 10 minutes drive). The coffee from the in-room coffee machine was so-so. The air-conditioner was quite noisy. The TV in my room couldn't be turned off (It went off automatically after no-signal for a while anyway). There were some paper cups for coffee but no other glass / cups in the whole room even for brushing teeth so I had to use paper cups for brushing teeth (Is it considered environmental friendly?)
With a stay at University of Ottawa Residence, you'll be centrally located in Ottawa, steps from University of Ottawa and 4 minutes by foot from Rideau Canal. This hotel is 0.6 mi (0.9 km) from Rogers Centre Ottawa and 0.8 mi (1.2 km) from Byward Market Square.
This smoke-free hotel features ziplining nearby, bicycle rentals nearby, and hiking/biking trails nearby. Recreational activities include scooter/moped rentals nearby and mountain biking nearby.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 312 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks, and housekeeping is provided once per stay.
LLai2025.06.04
Excellent location and very clean rooms. Reasonable price in Ottawa. The only downside was that the beds were not too comfortable but its acceptable if you are not too picky.
A stay at The Business Inn places you in the heart of Ottawa, within a 15-minute walk of Rideau Canal and University of Ottawa. This hotel is 0.8 mi (1.3 km) from Parliament Hill and 1.3 mi (2.1 km) from Byward Market Square.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a vending machine and bike parking.
At The Business Inn, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 158 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. Computers with complimentary wired and wireless internet access are provided to keep you connected, along with 46-inch LCD televisions for entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
GGuest User2026.04.20
My experience at the Business Inn was brilliant. Smooth check in and no issues at all, staff at the front desk were all wonderful: patient, kind, knowledgeable. Constantly welcoming me back to the hotel! Something small that I appreciate.
The room was wonderful, all the appliances worked brilliantly, and I was honestly astounded by the amount of space for the price! Very good value. Furthermore, the room cleanliness was perfect, I had no concerns and always felt good coming home.
Loved the location, lots of action and good feelings in the neighborhood. I truly could not be happier with my experience. Thank you very much!
A stay at Saintlo Ottawa Jail Hostel places you in the heart of Ottawa, steps from Rideau Canal and University of Ottawa. This hostel is 0.2 mi (0.3 km) from Rogers Centre Ottawa and 0.4 mi (0.6 km) from Byward Market Square.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this hostel include complimentary wireless internet access, concierge services, and a picnic area.
Featured amenities include complimentary wired internet access, a computer station, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 30 guestrooms featuring refrigerators and microwaves. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
EEmin Guluzade2025.11.27
Surprisingly Great Stay! Unique and Comfortable
I really enjoyed my stay at the Saintlo Ottawa Jail Hostel. The room was clean, comfortable, and exactly as described. The atmosphere is unique and definitely something you don’t experience at a regular hotel — in a good way!
The staff were friendly, the place felt safe, and the location was convenient for getting around Ottawa. Overall, it was a great stay and I would happily come back again.
Highly recommend
With a stay at Cartier Place Suite Hotel, you'll be centrally located in Ottawa, just a 4-minute walk from Rideau Canal and 10 minutes by foot from University of Ottawa. This aparthotel is 0.7 mi (1.1 km) from Parliament Hill and 1.2 mi (1.9 km) from Byward Market Square.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. This aparthotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Ottawa? This aparthotel has 2411 square feet (224 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 249 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. 52-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
GGuest User2025.05.12
Ottawa is very small, the hotel location is very convenient, also in the core area, about 20 minutes to the subway station. I saw that everyone commented that the facilities were old and I didn't think it was in the way. When I checked in, the swimming pool could not be used. The indoor one did not say that the reason was repaired. Second, the deposit pre-authorization requires 200 knives, the sound of the air conditioner in the room rumbling, quickly call the front desk to see, the little brother said that there is no way that it may be broken, and then whispered to me, or I asked the front desk if I could change a room. Dreams came, called the front desk, the front desk said to go upstairs to the same room type and wait for someone to send the key to change the room. Well, after waiting for 15 minutes, no one came, just take the floor phone to the front desk, and then the front desk said to wait for them to urge them, and then Shi sinks the sea and waits for 15 minutes. Well, go downstairs and ask the front desk, the one at the front desk, said in vain that she didn't receive the call, didn't say to change the room, said that the air conditioner was normal! She answered the phone, can the hotel phone call be elsewhere, originally it is not necessary to change, must waste customer time... This service attitude is a bit too greasy!
With a stay at Rideau Residence University of Ottawa, you'll be centrally located in Ottawa, just a 4-minute walk from University of Ottawa and 9 minutes by foot from Byward Market Square. This hotel is 0.5 mi (0.8 km) from Rideau Canal and 0.5 mi (0.8 km) from Rogers Centre Ottawa.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, an elevator, and a vending machine.
Make yourself at home in one of the 210 air-conditioned rooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and complimentary toiletries.
PPeri2025.07.03
The breakfast is very good. Although it is frozen fruit, it is also a good way for travelers to supplement fiber. The bed is a bit soft, which makes my back and waist sore. The room is simple but clean, and the bathroom is in good condition.
With a stay at Comfort Inn Ottawa East in Ottawa (Gloucester), you'll be within a 5-minute drive of University of Ottawa and Rideau Canal. This hotel is 3 mi (4.8 km) from Canada Aviation and Space Museum and 3.5 mi (5.6 km) from Rogers Centre Ottawa.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Additional amenities at this hotel include tour/ticket assistance and a vending machine.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 68 individually furnished guestrooms, featuring microwaves and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
GGuest User2019.11.03
The location is close to where I am on a business trip, and there are department stores nearby, but there are no slippers, toothpaste, toothbrush, hot water pot ...
Very Good
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9.1/10
Great
KKa Ka BoyThe Fairmont Chateau Laurier is an iconic landmark in Ottawa, offering a perfect blend of luxury, history, and charm. Guests can enjoy a guided tour of the hotel to uncover its rich heritage. Adding a unique touch to the experience is Stewart, the hotel's beloved canine ambassador. This friendly black Labrador retriever, once trained as a guide dog, now welcomes guests and has even inspired a children's book series titled ”Stewart: King of the Castle”.
The hotel features a beautiful indoor pool with a classic, historical ambiance, making it a serene retreat after a day of exploration. Its prime location places you steps away from Parliament Hill, the Rideau Canal, and the bustling ByWard Market, with museums and other major attractions within easy walking distance. Whether you're visiting for business or leisure, the Fairmont Chateau Laurier delivers an exceptional and memorable stay.
BBarryWRoom cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd.
We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers..
A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out.
In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve.
GGuest UserEverything was great specifically the girl at the front desk was awesome, she helped us when we had a problem with the door lock of our room, we tried everything but could not open it I guess the battery was dead. She was very helpful, whenever I would visit Ottawa I would definitely like to stay at the same hotel. Her name is Navneet I want to give her 10 stars, thanks Navneet.
AAlicia York-BirdI've stayed at this hotel several times now; I enjoy how clean, quiet, and nicely decorated the suites and the hotel itself are!
The bathrooms are beautiful, very clean, and well-appointed, as are the rooms themselves.
Very pleased and will stay here again when my travels take me through this area once more.
GGuest UserThe room presents a modern design with a pleasant ambiance, and overall, it is very clean and comfortable. As expected of a 4-star hotel standard that should be met.
However, I would like to highlight a couple of areas where practicality could be improved:
• Study Table Placement: The study/work desk is positioned directly beneath the wall-mounted TV. This setup is not practical, as it places the guest in a position where they are working directly in front of a screen that may be distracting. It would be more functional to have the desk in a location that supports focus and productivity without unnecessary interference.
• Coffee Cup and Saucer Mismatch: The coffee cup provided has a round base, while the saucer has a square design that does not accommodate the cup securely. This mismatch not only affects usability but also detracts from the overall attention to detail expected at this level of hospitality.
• Bathroom Dustbin Design: The dustbin in the bathroom does not have a foot pedal for hands-free operation. Guests are required to bend down and lift the lid manually, which is inconvenient and unhygienic. A foot-pedal bin would be a more user-friendly option.
• Lack of Proper Kettle for Tea Drinkers: As tea drinkers, we found it inconvenient to boil water using the coffee machine. The water has a noticeable coffee taste and smell, which affects the flavor of the tea. A small electric kettle in each room would be a simple but impactful addition to cater to all beverage preferences.
I hope this feedback is helpful in your ongoing efforts to improve the guest experience. Thank you for your attention.
GGuest UserGreat stay. Central location downtown. Comfortable bed and pillows. Felt relaxed and revitalized. Room as upgraded at check in by the receptionist so that was a bonus!
GGuest UserLocation & Accessibility
The hotel is perfectly situated near the central business district and major transit hubs, making it ideal for both meetings and sightseeing.
Room & Amenities
The room was modern, impeccably clean, and featured high-quality bedding that ensured a restful sleep. The fitness center and pool were well-maintained with an efficient layout.
Dining & Service
The breakfast buffet offered a great variety of fresh options with prompt service. Most importantly, the staff provided professional and attentive hospitality from check-in to departure.
Verdict
A well-balanced hotel offering consistent quality and a productive environment. Highly recommended for business travelers.
GGuest UserWhere to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon.
MMAmeen.1. The breakfast options were very limited. A greater variety would significantly improve the experience.
2. One of the male reception staff members was quite rude. Staff should be polite, courteous, and welcoming—a simple smile can go a long way in creating a positive atmosphere.
3. It was disappointing to see that the welcome packet was only given to selected guests during check-in. This inconsistent treatment does not reflect well on guest service.
4. The location was not ideal, and the area outside the hotel felt unsafe, especially at night.
5. On a positive note, the room itself was very good—clean, comfortable, and well-maintained.
6. The room servicing staff was very friendly
GGuest UserGreat place to stay nice & clean not far from downtown . Private parking and room for 3 people was big with a big kitchen. I definitely recommend . Price is also affordable.