"Thank goodness for this hotel
Was clean and comfortable specially the areas we wanted to visit everything near by
Lovely staff and breakfast was amazing
They made freshly masala dosa and your choice of omelette
Lovely selection of food, we enjoyed our breakfast."
"The location is perfect, near the metro. A few minutes and anywhere in Mumbai. Next to you can have lunch, whatever you buy. Staff is kind. All our wishes were quickly decided. The rooms are clean, no insects. The walls are under the plaster, so the guests are where the suitcase is locked or anything else. But the hotel is not guilty of this. Do not overpaint the same rooms after each customer. The room for us was close, but it is our problems. We knew what we were going on. The hotel is good for your money. Thank you!!!!"
"This hotel does something so cool and different from other hotels I’ve been to in India, they offer complimentary snacks in the evening from 5:30-6:30pm which offers you an opportunity to try local food. They also put a few snacks in your room which was a really nice touch. They also offer a complimentary foot massage each morning which is a really nice to have. The staff are incredibly nice. The best part of my room was the little balcony. The bed and pillows were incredibly uncomfortable though! It’s a well located hotel and about 5km from most tourist attractions and taxis are easy to come by."
"Advantages: The service is very good, the breakfast is very clean and rich, and the service of the restaurant staff is very good.
Disadvantages: The hotel is old, the room has no paper towels, the floor is not mopped clean, and the air conditioning is loud."
"All the staff were humble and they provide good privacy and least interruption. Location is awesome. Some electrical fittings and bathroom tap leak is there but it hardly bothers your stay. Good for family and breakfast is also nice."
"Four a 5 star and four seasons abit underwhelming. Rooms are pretty small, bathroom looks out dated, and reception area is very small. Breakfast buffet area also looks like a 3 star hotel, however the ground floor Breakfast is nice. Overall would not stay here again as very over priced for the quality of the hotel. Would rather stay in fairmont near the airport. However roof top bar is the only plus."
"This hotel is really good. By Indian standards, it's absolutely fantastic! Everything was clean: the bed linen, the towels. The furniture and plumbing were in good condition, and everything worked perfectly. The location is convenient, very close to a metro station, and you can walk to the most beautiful Victorian-era buildings. The staff are very attentive, always ready to help and answer any questions. For breakfast, they prepared omelets, fried eggs, various pastries, and local dishes – in short, you could get a very satisfying meal.
We weren't entirely lucky with our room (410, on the first floor of the building next to the main one): it had no window and was very humid, so sleeping on a damp bed wasn't very pleasant. We'd wake up in complete darkness even when the sun was shining brightly outside. Also, right next to our door, something was making a lot of noise in the evenings, like a washing machine or some kind of pump. And overall, we could hear conversations, mobile phone calls, etc., very clearly from outside the door. We didn't discover all these drawbacks right away, so we decided not to ask for another room, as we really didn't want to move our things back and forth. But to future guests, I'd like to recommend: if they give you room 410, it's best to immediately ask to be moved somewhere else."
"The location of the hotel is excellent in terms of its convenience to Nariman Point and Colaba. The rooms are spacious and the bed linen is clean. The staff is pleasant and helpful.
My only complaint was the breakfast. The breakfast is a little overpriced for what they offer. The service at the breakfast buffet was a little indifferent. The choice and taste of the breakfast is average.
Must drop into Geoffrey’s bar located on the ground floor. Quiet bar with nice decor.
Overall, a pleasant experience from all aspects"
"Great breakfast.
Had a bit of a discussion the day I arrived. Was put in a lower rated room due to not having any non-smoking rooms available. Feedback was ”sorry full”, no solution or offer.
For the rest the hotel was good. Staff was very friendly except check-in lady who forced a lower room."
"The hotel staff is extremely nice and helpful: I had few requests during my stay and everything was kindly and efficiently accommodated.
The location at the Marine Drive is nice as only steps away from the promenade and few restaurants around; view from the room is amazing! Moreover, Colaba is easy to reach by foot with a 15 mins walk: overall the position is ok for tourism. If you are there for business and you need to travel across the city (especially towards the airport side), it's maybe not the best option to pick, better to choose something more central.
Breakfast buffet was amazing and delicious, everything felt extremely fresh.
Only small cons were:
- the gym which is quite small and lack some basic machines like bikes, but what is there is all Techno-gym and new!
- the overall finishing that feel a bit old (but very well kept), which is why - I guess - it's good value for money overall."
Great
112 reviews
9.0/10
1 night
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9.5/10
Amazing
KKizzaBGreat experience at Taj Mahal Tower, from the check in, to the room service, to the breakfast variety and restaurant food everything was superb.
Located just outside India gate.
The little touches like the traditional welcome and the complimentary heritage tour make it all the more special.
The room service staff were friendly and nothing was too much effort for them.
I would definitely recommend it if you want a relaxing high end stay in Mumbai.
BBharat61I stayed at The St. Regis Mumbai for two nights last week and had an excellent experience. The check-in process was efficient, and the staff maintained a high level of professionalism throughout my stay. The room was spacious, impeccably clean, and offered an impressive city view. Housekeeping was consistent and attentive, ensuring everything was in order without needing to request anything.
Although I did not try the breakfast service, I did visit the bar on the 37th floor, which was a highlight of the stay. The night views from the top were outstanding, and the atmosphere was refined yet vibrant. The service team at the bar was attentive, and the overall experience made for an enjoyable evening.
Overall, The St. Regis Mumbai delivered a high-quality stay with strong service standards and a well-maintained property. I would highly recommend it for both business and leisure travel.
AAnonymous UserHuge spacious room, cabinets/mini bar area were slightly moist.. had the wet wooden smell. Breakfast was okish.
Good for a one night stay if you're heading to the airport the next day. Less than 5mins walking distance to T1. Buggy is avail / staff can help you with your luggage to the terminal. Multiple eateries at the airport too if you're not into proper sit down dining at the hotel.
BBhavya VaghasiaIt was a great experience. The restaurants are nice albeit you need to be sure if you like the authetic flavours from South Indian cuisine. As the paneer dish tasted a bit bitter due to different spices used in South Indian cuisine. Overall, great hotel and it is a peaceful to be in the large high ceiling lobby.
GGuest UserWe recently stayed at The Westin to celebrate my wife Ritika’s birthday, and I must say – the entire experience was wonderful. From the moment we arrived, the hospitality and attention to detail were impressive.
A special thanks to Jasmina, who took care of every arrangement perfectly. Her efforts truly made the occasion memorable for us. The decor, the room setup, and the overall vibe reflected warmth and elegance.
The entire staff was courteous, well-behaved, and extremely professional. Everyone made sure we felt welcomed and comfortable throughout our stay.
Highly recommend The Westin for anyone looking to celebrate a special occasion. Thank you once again for making Ritika’s birthday so special!
GGuest UserThe yoga courses and Zimbabwe courses are not there but they will pretend that they are there.
I asked 4 times to get the schedules through email but that email never came . Be careful cause the security at swimming pool is just like a decoration cause everyone can enter without having the room card to the swimming pool area by just jumping in while some clients are entering. And maybe there is a collaboration with the staff because actually in such beggars clothes how can they pass unobservant even the main door of the reception of the hotel! They have strict policies about cancellation which normally all the other marriotts of the world have..specially with clients who have diamond and travel genius highest level as vip clients .they dont consider that they stayed the entire week 7 days and it can happen that the last day some unpredictable work thing can happen. The 24 /7 service is just a fake thing cause if you call at a normal 10 pm the person's who ll pick up the phone after a LONG wait they still make you wait for the next morning for the concerned person to come and ask. They say ”we ll call you back but that call never comes” .
CCheryl UKI requested a very quiet room, and upon check-in, I was assured room 101 was a very quiet room. I really needed to sleep between my 2 flights. As soon as I entered my room, I went to bed and fell asleep, only to be woken up quite soon afterwards by the sound of banging - not sure what it was - drawers, cupboards, doors. Then I heard someone walking around wearing very heavy footwear, so I called reception and fortunately they put a stop to it. But then it seemed like they were doing construction work in the room above me - they started hammering!!! Yes, HAMMERING!!!!! Followed by DRILLING!!!! No chance whatsoever of any sleep! I called reception again, and they stopped the hammering and the drilling. A few minutes of peace, and then the people in room 137 put their TV on at FULL VOLUME !!! It was so loud that the television might just as well have been in my room. I put my dress on over my nighty, and went round to room 137, and asked the young girl to turn down the TV, which she did, for a little while. Zero chance of any rest, zero chance of any sleep. Even though this is an airport hotel, there is NO SOUNDPROOFING, so basically you can hear absolutely everything going on in all the rooms around you.
Staff were very nice, and were always trying to do their best to ensure a pleasant stay, but all this noise is clearly the fault of the senior management. Hammering and drilling are not what one associates with a Hilton airport hotel room!!!!
PPANCHALNice place, Nice location.
Justify it's name as Resort.
Inside they have their own atmosphere. Children play area is very Vell designed & really Children can use the same (Without hesitation from Management). Staff & Management are co-operative. Food & View also cool.
GGuest UserPlus point of this hotel is location and it’s opposite of Marine Drive and next to Mumbai Crickets stadium and staff are very supportive and room and bathroom are very clean only disadvantage is no restaurant and I ordered from outside hotel and Zomato and NO Parking available, I had to park in pay parked area near Church Gate station around 1km far from hotel , but if no car then very good hotel