"I stayed here for a nearby meditation retreat and had a wonderful experience. The hotel is very clean, but the standout feature is the incredible staff. From the doorman and front desk to the room service and dining waiters, everyone was so welcoming and always served me with a smile.
They were also very accommodating with my meals, kindly providing less spicy food options upon request. A truly friendly and comfortable environment—I highly recommend it!"
"It was a great experience. The restaurants are nice albeit you need to be sure if you like the authetic flavours from South Indian cuisine. As the paneer dish tasted a bit bitter due to different spices used in South Indian cuisine. Overall, great hotel and it is a peaceful to be in the large high ceiling lobby."
"I really enjoyed my stay here! The team was warm and welcoming from the moment I arrived. The room was cozy and clean, with a comfortable bed that gave me a great night’s sleep. The hotel is in a very convenient location, and I loved the calm atmosphere. A few small improvements could make it even better, but overall, I would definitely stay here again."
"I had a 6 AM flight on the second day, so I stayed at this hotel for one night. It was incredibly cold inside, even with the air conditioning off. My room had no windows, and I assume all rooms are like that since it's located inside the airport. It's easy to find the hotel from the T2 arrivals gate. However, be aware that because it's inside the airport, going outside or to the departures level is a hassle, typical of Indian airport regulations. You're pretty much limited to finding food on the arrivals level, and there's hardly anything to eat there. Also, the hotel provides its own bottled water, not sealed mineral water. To avoid an upset stomach, I went to the arrivals level to buy my own bottled water. Otherwise, it served its purpose for a convenient transfer."
"Excellent! The front desk provided clear instructions, and they offer a laundry service for 4 items of clothing. The breakfast was plentiful and the ambiance was elegant. (Just adding some filler to meet the character count)."
"Holiday Inn is generally a good hotel close to Terminal 2 of Mumbai Airport. The beauty is that despite the hotel being under renovation, there was no interference with the stay. One can’t tell whether renovations are going on. Rooms are spacious and clean. I got a window view on the 6th floor and had a better view of what Mumbai is. I think Mumbai authorities still have a long way to influence modern structures in their city. The view generally is not a pleasant one."
"The room was extraordinary. The food was homely. It’s a centrally located in bandra. G my stay comfortable pleasant enjoyable and memorable. The hotel is located in a centralised place with all the eateries, hair salon, shopping complexes are walking distance. Keep up the great hospitality and service beyond self."
",The location is very good. The hotel is quite huge and might have been great in the past but the cleanliness or room quality is very old and average. It's definitely not bad but surely not like a 5 star, the way it looks in pictures."
"Amazing hotel. Great pool and spacious rooms. The executive room has enough space and amazing view. The buffet breakfast and dinner has a kings spread - lot of variety and all taste great. Check-in is a bit slow but understandable as it is India’s largest hotel. Special mention to Anshu at reception who is so welcoming and was best friends with our daughter. Overal you cannot go wrong!"
Great
72 reviews
9.3/10
1 night
From THB 2,749
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9.6/10
Amazing
IIssa KumukovThe hotel is wonderful, in a great location. Everything is very, very good, except for one very big 'BUT'. According to hotel policy, check-in is at 2 PM. I arrived at the hotel at 2:10 PM, and after all the paperwork was done, they told me to wait 15 minutes because the room wasn't ready yet 😅😅. Five stars, seriously? I thought, 'okay, these things happen,' but I ended up getting into the room at 3:15 PM!!! This is unacceptable for a hotel of this caliber. All I got from the hotel was, 'Sorry, we're trying to get the room ready as quickly as possible.' And for that service alone, it gets 0 points.
AAnonymous UserOne of the best hotels I’ve stayed at whilst on vacation in India. The staff is really friendly and attentive. The breakfast selection was also really amazing. Situated next to the Palladium mall which was really convenient.
HHareth84Stayed there for one night, check-in took a bit of time not sure why but the check out took only a few second, the staff are very friendly, getting Uber to the hotel lobby is confusing for the drivers, rooms are massive with comfy beds and pillows. You should add coffee machine. Overall it was decent 👌🏾
DdyhxChose this hotel as I was attending an event in Bombay Exhibition Centre, 10 mins ride away from the hotel in smooth traffic. The airport is also 15-40mins away depending on traffic.
The room is spacious from bathroom area to the main bedroom, it could even fit 3 beds comfortably. The bed is too soft for my liking but pillow is good. The bathroom comes with a tub, standing shower and separate toilet. Water pressure in the shower is good and heats up fast. The open concept wardrobe is just next to the shower but having the luggage rack built just under the safe is a safety hazard, almost hit the corner couple of times when taking things out of the luggage. I don't know if it's because the door is heavy or my neighbors are strong, the doors appear to slam each time it closes.
I love the scent of Westin's White Tea series which is provided here too, ***** with all basic amenities. They are also very generous with the complimentary bottled water, 6 in all. I appreciate that they noted and acceded to my request for a room near the lift.
Service was excellent, the staff were friendly, polite, helpful and full of smiles from the bellboy to security team to front desk to housekeeping and those at the breakfast service.
Breakfast at Seasonal Tastes on Level 18, had a view as amazing as the spread, of both international staples to local flavours. Live egg and Paratha/Dosa stations, wide selection of nuts, fruits and juices too.
A true 5* stay and will be my choice hotel every time I return to Mumbai.
GGuest UserAmazing hotel. We forget our passport and money in another hotel safe box, they assist all the way to pick up to send back to us safely. Will definitely come back again
GGuest UserMost stunning and Incredible hotel and stay. All the staff right from the entrance, to check in desk, porters, security to house keeping were all excellent and very friendly. Breakfast options were always very good and plentiful but I would advise going early to avoid queues and sitting outside where I didn't find the service to be very good on the one day we had to sit outside. The management really went out of their way for us to help us with a few issues we had. Rooms on certain floors are very dated and can do with some improvements but they are aware of this already.
GGuest UserThe hotel's location is excellent, just a 10-minute walk from Airport Terminal 2, making it perfect for travelers catching a flight.
However, the check-in experience was significantly marred by an unprofessional front desk. I was assigned an uncleaned, dirty room, which is a rare oversight. Fortunately, the room itself was outstanding: spacious, clean and tidy (including the bath towels), with a plentiful supply of drinking water. The best part was the bathroom system; the water heated up quickly, the pressure was strong, and the toiletries smelled great.
Overall, despite the service process needing improvement, it's still a very good value-for-money option near Mumbai Airport.
GGuest UserGreat staff, especially at the breakfast place and door entry.
Room needs updating. Sound insulation is lacking. I was daily woken up by the talks of the room service people starting at 7am.
GGuest UserClean and simple place to stay. I didn’t have a window so it felt a little claustrophobic. Nobody cleaned my room until I asked them to on day 3. The housekeeper only entered my room after noticing I had come back after a long day, around 1630. The hot water was also not very hot, and didn’t last for a long time (perhaps I wasn’t using it correctly..). Anyway, if you’re used to western hotels, I would HIGHLY recommend just splurging on one of the nicer ones. You won’t regret it.