Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jan 25, 2024
Hajiyev Toghrul
When i booked this hotel, just look photos and price. I think like this expensive hotel must be excellent. But...
1. This is like 3 stars hotel.
2. Personals very bad. If you didn't pay them, nobody served for you. Just one time they can give you juice or something. Second time you need wait 20 minutes
3. I booked room for 2 people. But inside everything for one. Need ask many time for bring one more soap, or shampoo. And surely need pay....
4. No any amenities. Just pool and restaurants.
5. Normally if you pay this money in Dubai or Turkey, you can see whats the 5 stars. He you can't see any stars.
6. I think have just one reason for like this high price. It's a erotic show. Name is erotic. Nothing more. Just name:):):):)
So, if you have money, and want to rest. Didn't go this hotel. I booked it for 5 days. But stay there just 1 night.
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Price per night from:£221
Posted on Feb 17, 2026
F_W
Aloft is really great hotel! It’s very close to the beach- Playa Caracol (aloft north, the best) and the beach- playa forum (Aloft East, can watch sunrise). At the roof of swimming pool, you can also watch sunset! Our room can see both of the beach from east and north, can even watch sunrise in the room. Breakfast is included and yummy, drink is included also unlimited from 11am to 9pm. Hotel Services are awesome! It’s location quite close to supermarkets and all different style of restaurants, night clubs! I love aloft and will recommend it to all my friends and co-workers!
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Price per night from:£74
Posted on Sep 10, 2025
Guest User
Perfectly located on the Cancun Hotel Zone strip, this resort strikes a great balance — close enough to the action if you want it, yet far enough away to truly unwind. The property itself is charming, not overly large, which makes everything easily accessible.
The pools are just the right size for activities and socializing, but the real highlight is the stunning beach — that’s where I spent most of my time. Dining options are plentiful with several restaurants to choose from (reservations are required), and the bars offer a wide variety of drinks. The café is also a must-visit.
Overall, I had a wonderful experience. This isn’t a massive, party-centric resort — it’s better suited for travelers looking to relax and enjoy the beach in a more laid-back atmosphere. If there’s one area for improvement, it would be refreshing the rooms and hallways, as they’re starting to show their age.
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Price per night from:£181
Posted on Dec 19, 2025
Guest User
My wife and I had an unforgettable and wonderful experience at NYX Hotel. The hotel's warm and hospitable experience made me extremely excited. Every delicious meal leaves me at a loss as to what to choose. The restaurant works very late every day, allowing guests to have a meal at any time. It is particularly worth mentioning that the front desk staff, Aejandro and Olivcr, helped me with everything. You know, I don't speak English, let alone Spanish. When there was a problem with the one-day tour I booked with the travel agency, Aejandro made many calls for me and helped me solve the problem. I want to thank these two handsome Mexican lads! Next time I come, I will still choose NYX!
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Price per night from:£70
Posted on Mar 29, 2026|Classic King Room with Lagoon View
Guest UserA truly beautiful hotel with stunning white sand beaches, absolutely breathtaking. The service was excellent too. The only downside is that the facilities are a bit dated, but overall it's still great.
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Price per night from:£105
Posted on Dec 16, 2025|Deluxe Room
Guest UserThe hotel is huge, making it easy to get lost. Dinner requires reservations, and the only slot we could get was for 9:30 PM in one of the halls, as all others were fully booked. We ate at the buffet for both days, and it was excellent. The buffet restaurant is located in the adjacent Royal Hall.
The room's ambiance was great, but there were no sea-view rooms available when we checked in. The central air conditioning in the room was a bit noisy; we couldn't sleep the first night. We turned it off on the second night, and it wasn't hot or humid, so we slept very well.
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Price per night from:£117
Posted on Jan 9, 2026|Deluxe Double Room with Ocean View
Lilihaohao
This hotel is located on a barrier island chain off Cancun, with a lagoon on one side and the Gulf of Mexico on the other, boasting stunning blue waters at a pleasant temperature. The food at the hotel was excellent; we booked an all-inclusive package, and the cuisine was varied, offering buffet, à la carte, and room service options. The hotel also has many complimentary activities, and we participated in the boating program...
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Price per night from:£86
Posted on Aug 17, 2025
Guest User
The hotel was decent, and the staff were very friendly. Our stay was fine every day, except for the last day when we were told that our meals weren't included, despite having paid for them. The receptionist insisted they weren't. They ask for a lot of tips, but that's optional – you can tip if you want, or not if you don't. It's true that at first the service is excellent, but as the days go by, if you don't tip, you tend to receive less attention. Our room safe stopped working because its battery died, but they fixed it quickly, and we were able to retrieve our belongings.
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Price per night from:£92
Posted on Mar 11, 2026
RusTravelers
The hotel itself is nice. Everything is clean. The pool is very nice. That's why I chose this hotel. But it's very far from everything: shops, cafes, and other entertainment. There was only one nearby, OXXO, and that was my saving grace. But there wasn't much to eat there. The hotel didn't provide any food either. They only offered a continental breakfast consisting of a bottle of coffee and juice. You can get this set at OXXO for much less.
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Price per night from:£48
Posted on Dec 26, 2023|Standard King Room
Guest UserThe hotel is similar to a three star hotel but is very economical for the prices it offers. Best part was the morning breakfast buffet. They have a cook who carefully prepares omeletes and quesadillas, definitely recommend the chicken chipotle quesadillas. Buffet may not be included so you may want to double check to be sure.
The living quarters were basic as well. You will have a security box, closet, small tv. They commonly clean every morning, if you don't want it to be clean you can place the do not disturb packard. Everything in the room is white, you will have a decent view of the buildings around, but the view is relaxing. Btw, it's advised to secure your belongings if you have a suitcase, this logic would apply any hotel you go to, better safe then sorry. Staff were very nice, everyone within the buffet mostly speak perfect english, but the cleaning ladies were not able to. Just something to be aware of.
*** If you love starbucks, they have one at the entrance. They can't make a Barbie Frappuccino but they have most drinks similar to the aiports.
I did not go to the pool of gym due to frequent travel to Xcaret. This is a hotel morentowards those who do travel versus the cost of an all inclusive.
Overall, this hotel is budget friendly and the concierge/staff were very kind. Defintely worth the considering.
FYI, you want to run the water for a little to get it hot. Its more between hot and warm, they could update the shower heads. Bht they give you plenty of towels they have a blowdryer aswell.
Also, outlets may be an issue in the single rooms, the family rooms are well equiped.
Close to the airport aswell, the drive is around 10 minutes.
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Price per night from:£44