Hotels near Downtown Cancun in Cancun
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Downtown Cancun | 1.43km from Downtown Cancun
ibis Cancun Centro, in the city's largest business district, is just steps from Las Americas shopping center, 15 minutes from the airport, and 10 minutes from Cancun's crystal-clear waters. Offering 190 modern, comfortable rooms, ibis Kitchen Lounge restaurant, daily breakfast buffet, bar with 24/7 snack service. Free WiFi, parking and facilities for those with special needs. 100% smoke-free
KKJ SEOW 2025.11.03
I had a very pleasant stay at the Ibis Hotel in Cancún. The property is clean, comfortable, and offers great value for money. The rooms are simple but modern and well-maintained — exactly what you need for a short stay.
The staff were friendly and helpful throughout my visit, always ready to assist with any questions. The location is excellent, right next to a Walmart Express and within walking distance of restaurants, cafés, and transport connections. It’s also convenient for joining local tours and excursions.
Breakfast was good, with a nice variety of options to start the day. The hotel feels safe and organized, and everything worked smoothly from check-in to check-out.
Overall, a reliable and comfortable place to stay in Cancún — I would definitely recommend it for travelers looking for good value, cleanliness, and convenience.
Good
68 reviews
7.8/10
Price from
SAR 181
per night
Downtown Cancun | 1.03km from Downtown Cancun
A stay at Ambiance Suites Cancun places you in the heart of Cancun, a 2-minute drive from Plaza Las Americas and 7 minutes from Langosta Beach. This aparthotel is 5.3 mi (8.5 km) from Tortuga Beach and 6.9 mi (11.1 km) from Cancun Convention Center.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this aparthotel consist of a conference center and a meeting room. Free valet parking is available onsite.
Make yourself at home in one of the 59 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.
GGuest User 2024.07.28
The location was a little far from the AD bus terminal, but it wasn't so far from the hotel that I had to use a taxi. I walked about 10 minutes with my suitcase, but some people might find it too far.
There was no explanation of how to use the in-room safe, so I called the housekeeper, but he didn't speak English, so I had to use a translation app. He still didn't understand, so he came twice. It was good that he came without hesitation, but it wasn't just one visit, so some people might find that annoying.
The most disappointing thing was that when I went there expecting breakfast to be 6 pesos, I was told it was 150 pesos. The price may have gone up, or it may have been a mistake and it was 6 dollars, but I trusted the information written on the website and applied, but it was completely different, and I thought, ”I've been tricked, I've been scammed.” I hope this will be fixed soon.
Very Good
115 reviews
8.2/10
Price from
SAR 166
per night
Downtown Cancun | 0.73km from Downtown Cancun
KABAH Cancun Hotel Boutique is centrally located in Cancun, a 3-minute walk from Kabah Urban Park and a 2-minute drive from Plaza 28. This hotel is 1.4 mi (2.3 km) from Las Plazas Outlet Cancun and 2 mi (3.2 km) from La Gran Plaza Shopping Mall.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a rooftop terrace and a garden. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite at China Girl, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary continental breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 25 air-conditioned rooms featuring MP3 docking stations and minibars. Rooms have private balconies. 52-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
谭谭启明Tan 2022.12.10
Although the first floor is being renovated, but on the second floor, the interior is very clean and tidy. Open the window. The trees outside the window are very beautiful. Yesterday it happened to be fifteen, and the moon was very round.
Very Good
97 reviews
8.2/10
Price from
SAR 179
per night
Downtown Cancun | 1.11km from Downtown Cancun
A stay at Oh! Cancun The Urban Oasis & Beach Club places you in the heart of Cancun, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Langosta Beach. This hotel is 4.4 mi (7 km) from Tortuga Beach and 6.3 mi (10.2 km) from Cancun Convention Center.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this Mediterranean hotel include concierge services, a banquet hall, and lifeguards on site.
Enjoy a meal at Bites or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary English breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This hotel has facilities measuring 417 square feet (39 square meters), including conference space. Free self parking is available onsite.
Make yourself at home in one of the 62 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
AA Mojumder 2026.02.12
It is an excellent hotel with great swimming pool area, clean and big rooms with lots of amenities. The greatest thing about this hotel is its location. We were going to stay in hotel zone but later changed our mind to downtown. And we couldn’t have decided better. All the tours operators do pick up from a couple of locations in downtown area and one of the location is the right outside this hotel. The las Palapas park is walking distance, so is all the local restaurants, super markets etc. it’s near several banks and hotel has a couple of cash points inside the hotel. The only slight nuance is that it is right outside a main road and noise from the road (especially if your room is facing the street) can be a little annoying in the morning during rush hours. Breakfast is fantastic and staff are very nice and accommodating. 4.9 star out of 5.
Very Good
46 reviews
8.5/10
Price from
SAR 291
per night
Downtown Cancun | 0.65km from Downtown Cancun
With a stay at Grand City Hotel Cancun - Near Market 28, you'll be centrally located in Cancun, within a 5-minute drive of Las Palapas Park and Plaza Las Americas. This hotel is 4.4 mi (7 km) from Langosta Beach and 6.6 mi (10.6 km) from Cancun Convention Center.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours).
Free self parking is available onsite.
Make yourself at home in one of the 18 air-conditioned rooms featuring refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
AAsuka66 2025.07.08
Room cleaning needs to be asked at the hotel front desk every time. I didn't know it on the first day and was surprised because the room was still in the morning after returning home to the hotel.
The staff were very kind and responded well when I asked for additional towels.
Some staff had difficulty communicating in English, but they tried to communicate using a translator, which was helpful.
I think it is a convenient place to go to a color 々 place in terms of location. I'm especially glad that there was a supermarket called Wal-Mart, which is open 24 hours a day, nearby.
Very Good
87 reviews
8.6/10
Price from
SAR 114
per night
Downtown Cancun | 1.12km from Downtown Cancun
A stay at Wyndham Garden Cancun Downtown places you in the heart of Cancun, within a 15-minute walk of Plaza Las Americas and Las Palapas Park. This hotel is 3 mi (4.9 km) from Playa Tortugas and 6.8 mi (11 km) from Gaviota Azul Beach.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy local and international cuisine at Waka...mmm...¡olé!, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This hotel has 1615 square feet (150 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 136 individually furnished guestrooms, featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
MMeinvyimiqiyi 2024.04.20
The room is large, the staff is very enthusiastic and has a good attitude. It is very suitable for those who have booked a tour. It is in the city and close to the airport. It seems to have been simply renovated. The hygiene is good. The bed is very large, it seems to be 2 meters. It is especially good for a family of three to stay
Very Good
119 reviews
8.3/10
Price from
SAR 232
per night
Downtown Cancun | 1.3km from Downtown Cancun
With a stay at Hotel Luma by Kavia Cancun, you'll be centrally located in Cancun, steps from Las Palapas Park and a short 3-minute drive from Plaza Las Americas. This hotel is 4.8 mi (7.7 km) from Tortuga Beach and 8.2 mi (13.2 km) from La Isla Shopping Mall.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
At Hotel Luma by Kavia Cancun, enjoy a satisfying meal at the restaurant.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 54 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.
GGuest User 2026.02.27
Stop for one night only. Choose the hotel because of the close location to the ADO bus stop. Everything was nice, simple but clean
Great
128 reviews
9.0/10
Price from
SAR 165
per night
Downtown Cancun | 1.56km from Downtown Cancun
Mex Hotels in Cancun Downtown It is a completely new concept located in the heart of the city, close to the ADO, next to the city hall, just 5 minutes from the Hotel Zone, 3.7 km from the ferry to Isla Mujeres, 3.6 km from Las Perlas beach, 2.4 km from Puerto Cancun and surrounded by the most important tourist and business places.
GGuest User 2023.11.20
Had all the fixings of a great hotel. However, corners were cut in ways to make for a better experience. The room was not as nice and clean as pictured. The shower did not have great pressure. Our toilet barely flushed. You’ll also benefit from using ear plugs.
Very Good
46 reviews
8.3/10
Price from
SAR 152
per night
Downtown Cancun | 1.6km from Downtown Cancun
If you’re planning a trip to the Mexican Caribbean, City Express Junior by Marriott Cancún is an excellent value-for-money hotel that offers everything you need. Our facilities are designed with your comfort in mind and include practical amenities such as complimentary Wi-Fi, a delicious American breakfast, and an outdoor swimming pool. Additional services, including laundry and dry cleaning, are available for an extra fee, ensuring a hassle-free experience during your visit. To make your trip unforgettable, our hotel in Cancún provides easy access to top tourist attractions, including Isla Mujeres and Malecón Américas. If you’re looking for souvenirs to take home, visit Mercado 28 or nearby shopping centers. For travelers seeking hotels near Cancún International Airport, we’re the perfect choice at just 18 kilometers away. The stunning beaches of Cancún are waiting for you. Book your stay today at City Express Junior by Marriott Cancún and start creating unforgettable memories.
Sshuan19 2025.03.25
I recently stayed at the City Express Junior by Marriott in Cancun, and overall, I was very pleased with my experience. The hotel was clean and well-maintained, which made my stay comfortable from the start. I also loved how conveniently located it was—just a short distance from shopping centers and popular attractions, making it easy to explore the area.
The service stood out as well; the staff members were friendly and always ready to help with directions or recommendations. Although the rooms were on the smaller side, they had everything I needed for a short stay. The amenities, including the breakfast area and common spaces, were well-kept and made for a pleasant environment to relax in.
My only minor complaint is that the walls seemed a bit thin, so I occasionally heard noise from the hallway. However, it wasn’t enough to significantly affect my stay. Overall, I’d recommend City Express Junior by Marriott Cancun to travelers looking for a clean, convenient, and budget-friendly option in the city. I look forward to returning on my next trip to Cancun!
Very Good
138 reviews
8.1/10
Price from
SAR 147
per night
Downtown Cancun | 1.1km from Downtown Cancun
With a stay at Hotel Kavia Plus Cancun in Cancun (Downtown Cancun), you'll be within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. This hotel is 8.7 mi (14.1 km) from La Isla Shopping Mall and 13.6 mi (22 km) from Moon Palace Golf Club.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
At Hotel Kavia Plus Cancun, enjoy a satisfying meal at the restaurant.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.
Make yourself at home in one of the 64 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User 2025.10.14
Hotel liked 🥰
The second time stopped.
Nice welcome staff. Nice breakfasts.
The registration stand 24/7. When the first settlement after 0 hours, they settled quickly and without problems.
Very Good
116 reviews
8.5/10
Price from
SAR 156
per night
Latest Reviews for Cancun hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
9.4/10
Amazing
GGuest UserI think it's the best choice for a honeymoon...
The atmosphere feels like a Western old couple coming to rest,
and there are only 2 Korean couples including my wife and I!!
Everyone here is kind and doesn't ask for tips!
And especially the Korean concierge, Jeha, just carries it hard,,
I had some trouble with the taxi, but he helped me right away and made it so that I could take care of it when I got to Koreaㅠ ㅠ
Even without asking, he packed a lunch for me because the airport food was bad and expensive, and he was just the best.. .💗
We'll go again when our 10th anniversary comes!
Le Blanc Spa Resort Cancun Adults Only All-Inclusive
Avenida Kukulkan, Cancun
Price per night from:SAR 2,235
8.9/10
Very Good
Jj workI've been to dozens of Cancun all-inclusive resorts but there is no place like Temptation. We are American Asians in our late 20's and had a total blast at this place.
Vibe- high energy party vibe with sexy employees and a topless optional pool. A totally carefree and relaxed environment for couples to getaway.
Food- I read mixed reviews on food, but I must say I was pleasantly surprised by the quality and options of food available! I had plenty of amazing dishes to try everyday. I loved their steak burger, octopus, shrimp cocktail, sushi and more.
Drinks- also pleasantly surprised that there were a TON of choices and quality options like Don Julio, black label and more.
Service- excellent service as you can expect from all inclusive hotels. I would give a shout-out to POLO who works the quiet pool bar. Everyone else was friendly and helpful too.
Entertainment- yes to the SHE restaurant. Have a 5 star quality meal while watching talented dancers work the stage and pole. What an experience! Everyday in the late afternoon there is a show at the pool, and they are funny AF but very naughty. The crowd loved it and were totally down.
Tips and Notes
-its a naughty place. Sensual and sexual themes, smells, vibes are pervasive. There are attractive couples of all ages, many who may be open to naughty experiences together. Of course everything is up to you and everyone is respectful. But anything goes here, as long as it's in your own room.
-tip everyone. It will enhance the workers life and enhance your service as well!
-in bash tower balcony rooms you may see couples putting on a ”show”. We wanted to see something crazy so we booked this room and sure as heck, we saw plenty of action!
-bash tower rooms give you access to the rooftop pool and hot tubs. Great for lunch and to getaway from the rowdy sexy pool.
-bash night club is always poppin. It's an outdoor Vegas style club with a huge bar, led stage and amazing nightly performances from talented dancers. Don't miss it!
-2 to 5 nights is sufficient here, or you might get partied out
-there is a timeshare type of pitch at the beginning, we didn't do it but that's up to you. You get some freebies and there's no commitment so just depends on your time.
-while there's a fair amount of younger people, the average is definitely in the 40s. I do wish there were more Asians at the resort as it skews white/Hispanic. They should make the prices on trip.com better in order to boost the Asian demographic presence. That's my only suggestion!
Temptation Cancun Resort - All Inclusive - Adults Only
Zona Hotelera, Cancun
Price per night from:SAR 1,142
8.6/10
Very Good
GGuest UserWe absolutely loved this hotel. It is now our go to Cancun hotel every time we visit. From the moment we arrived we were given the warmest welcome. The location was perfect for us, just two minutes from the water. The beds are unbelievably comfortable and we loved having fresh water, towels and daily cleaning, plus fresh beach towels every day. It is so worth the money. Alejandro who welcomed us in the lobby was an absolute sweetheart, as were all of the staff. Truly a wonderful stay.
8.6/10
Very Good
XXindongyongyuanzaoyuxingdong1. The hotel's location is great, with bus lines R1 and R2 right outside, which is very convenient.
2. The room I booked was a bit noisy, facing the street, so you could hear cars passing by, but it was still tolerable and acceptable.
3. Breakfast was decent. They said bottled water would be provided, but there wasn't any in the room when I checked in. After calling, it took quite a while for it to be delivered. The next day, after the room was cleaned, there still wasn't any, and I had to ask for it. I'm not sure why.
4. The hotel's private beach is quite nice, and the environment is lovely.
InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG
Zona Hotelera, Cancun
Price per night from:SAR 541
8.5/10
Very Good
GGuest UserI love to stay in this hotel but if I have another chance to visit this place I might choose it 50This was my first time visiting Cancun, and I chose this hotel. I had a wonderful and fulfilling stay, but if I had another chance to come back to Cancun, I would say there’s only about a 50% chance that I would choose this hotel again. Let me share both the highlights and the inconveniences.
What I liked:
Because I booked the all-inclusive option, all food and drinks were free. The food and beverages at the deck restaurant and on the beach were more than perfect. The quality of the food was excellent, the menu was great, and the fruits and drinks were absolutely the best. The hotel room was very spacious. Although our balcony was quite small, I was still very satisfied. The hotel had a charming atmosphere that reminded me of Santorini, Greece. The room was very clean, cool, and always stocked with drinks in the fridge. The hotel also offered a variety of activities. I personally wanted to rest, so I didn’t participate, but it seemed like there were plenty of options.
What I didn’t like:
Even though it was all-inclusive, I heard that some of the more upscale restaurants were not included, and there was an extra charge to dine there. Since I only stayed for 2 nights and 3 days, I was happy with the deck restaurant, but if I had stayed longer, I probably would have wanted to try them. I also felt uncomfortable with the pushy sales tactics for massage services. At first, the hotel offered me a complimentary massage simply because I was from Canada. However, when they later found out that I was a student here, they canceled it immediately, saying it was only available for working professionals. I hadn’t wanted the massage in the first place, but I didn’t like that they offered it just to get my information and then withdrew it so abruptly.
Another downside was the noise. At night, it was very loud, with karaoke-like singing from about 9:30 p.m. until almost 11 p.m. During the day, there was also the sound of drilling from construction that went on for hours. If you are looking for a quiet hotel, this is definitely not the right place.
When I first booked through Trip.com, I had reserved a room with a king-size bed. But at check-in, the hotel told me there was no king room available and instead tried to sell me an upgrade to an ocean-view room with a larger balcony and king-size bed for USD $160. I declined, and in the end, I was given a room with two queen beds, a smaller balcony, and a half-ocean view. Honestly, I was still satisfied with that.
The hotel is located roughly in the middle of the Hotel Zone—not too far north or south. I had booked a private van, and it took about 20–25 minutes from the airport. They said La Isla Mall was nearby, but when I passed by, I noticed many of the stores were closed. If you come expecting a vibrant shopping mall, you might be disappointed, so keep that in mind.
8.5/10
Very Good
GGuest UserPerfectly located on the Cancun Hotel Zone strip, this resort strikes a great balance — close enough to the action if you want it, yet far enough away to truly unwind. The property itself is charming, not overly large, which makes everything easily accessible.
The pools are just the right size for activities and socializing, but the real highlight is the stunning beach — that’s where I spent most of my time. Dining options are plentiful with several restaurants to choose from (reservations are required), and the bars offer a wide variety of drinks. The café is also a must-visit.
Overall, I had a wonderful experience. This isn’t a massive, party-centric resort — it’s better suited for travelers looking to relax and enjoy the beach in a more laid-back atmosphere. If there’s one area for improvement, it would be refreshing the rooms and hallways, as they’re starting to show their age.
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
Avenida Kukulkan, Cancun
Price per night from:SAR 777
8.2/10
Very Good
MM495523****This might just be the best hotel I've ever stayed at! The rooms are spacious and comfortable, and they're cleaned daily, so it's always spotless. It's an all-inclusive resort, meaning all food and drinks are covered – and they're all high-quality too. I highly recommend the beachfront restaurant; just remember to make a reservation for the evening. The atmosphere is incredible, and watching the sunset with the sea breeze is pure bliss. The hotel has its own private beach with soft, fine sand, right outside your door. There's also a swimming pool and hot springs. It's connected to other hotels as well, so you can share some of their restaurants and pool facilities. Plus, there's a free show in the auditorium every night at 8:30 PM. All in all, it's incredible value for money. Highly recommended!
7.9/10
Good
GGuest UserWe went to Cancun to end our honeymoon. We were greeted with a massive smile from all the hotel staff. Merary kindly checked us in. She saw we were on our honeymoon and very kindly upgraded us to an incredible room with the swim up pool. The room was stunning. We could chill in the pool whilst facing the beach. Not only did we get an upgrade we arrived at our room which had been decorated with balloons on the bed and the word love written with ribbon. We were also given a little cake too. The staff for our whole stay could not do enough for us. The food and drink options available were amazing! So much choice for both. The bar at night could have maybe done with another member of staff serving as we were waiting a long time for drinks but was worth it. The location of the hotel is perfect for the beach but also being so close to many other restaurants and bars in La Isla. Would 100% recommend this hotel.
7.5/10
LLuci.LuxyThis was our 3rd time here ( because of the jacuzzi in the room) . Unfortunately it was also our last visit . We paid for the room with jacuzzi . The AC in the room was broken , we couldn’t turn it off and it was freezing cold in there . We asked them if they could turn it off . They sent someone to fix it . We waited in front of the room for some time . They turned it off but the freezing cold air was still flowing and they told us ITS LIKE THAT WE CANT TURN IT OFF .. uh okay? We asked for another room . We changed the rooms and we discovered that the jacuzzi was not working 😂 the jets power was like when you turn on a faucet . We couldn’t even feel it. The water level was going down quickly so we had to refill the jacuzzi couple of times in one evening. Next day we asked for fixing it or changing the rooms, they sent someone again to fix it . We waited some time in front of our room as we didn’t want to leave our stuff unattended (probably around 1 hour) they were still fixing it and we had enough so we went to the pool. They “fixed” it in couple of hours and guess what . It was the same 😂🤌 I took the manager to the room and showed her the “power” of the jets and she told me that it is working . I told her I see it’s working but it has no power and this is not jacuzzi , it’s a bathtub with faucets on . She said this is the best they could do . I told her I was on the hotel before and I know how the jacuzzi should work and this is not working and I would like another room with all amenities working . She told me there are no more rooms left in our category 😂 only the ona with the broken AC . … I thought there will be some effort from their site to resolve this or offer something .. some gesture as an apology… but nothing they left us in room with broken jacuzzi and I explained to them many times that I booked the room only because of the jacuzzi . Tgey said sorry and left the room . sooo very disappointed and never coming back . I loved the hotel the first 2 times but it’s going downhill. That’s why it has 3 stars on Google and booking and everywhere else . Don’t go there if you don’t want to loose your nerves.
7.3/10
GGuest UserThe hotel is similar to a three star hotel but is very economical for the prices it offers. Best part was the morning breakfast buffet. They have a cook who carefully prepares omeletes and quesadillas, definitely recommend the chicken chipotle quesadillas. Buffet may not be included so you may want to double check to be sure.
The living quarters were basic as well. You will have a security box, closet, small tv. They commonly clean every morning, if you don't want it to be clean you can place the do not disturb packard. Everything in the room is white, you will have a decent view of the buildings around, but the view is relaxing. Btw, it's advised to secure your belongings if you have a suitcase, this logic would apply any hotel you go to, better safe then sorry. Staff were very nice, everyone within the buffet mostly speak perfect english, but the cleaning ladies were not able to. Just something to be aware of.
*** If you love starbucks, they have one at the entrance. They can't make a Barbie Frappuccino but they have most drinks similar to the aiports.
I did not go to the pool of gym due to frequent travel to Xcaret. This is a hotel morentowards those who do travel versus the cost of an all inclusive.
Overall, this hotel is budget friendly and the concierge/staff were very kind. Defintely worth the considering.
FYI, you want to run the water for a little to get it hot. Its more between hot and warm, they could update the shower heads. Bht they give you plenty of towels they have a blowdryer aswell.
Also, outlets may be an issue in the single rooms, the family rooms are well equiped.
Close to the airport aswell, the drive is around 10 minutes.
Frequently asked questions
What hotel deals are available in Cancun?
Trip.com offers various events and deals to its users all year round. You can check the deals page to view Trip.com deals.
What are the best hotels with a spa in Cancun?
Planning a trip? A spa visit can be a wonderful part of your travel experience. Hotel NYX Cancun (from SAR 457), InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from SAR 640) and Hyatt Ziva Cancun (from SAR 1,500) provide highly rated spa services.
Which hotels in Cancun have hot springs?
Do you want to experience hot springs in the hotel? Le Blanc Spa Resort Cancun Adults Only All-Inclusive (from SAR 2,237), Grand Park Royal Cancun - All Inclusive (from SAR 980) and Oleo Cancun Playa All Inclusive Resort (from SAR 727) have hot springs. Book now!
Which hotels in Cancun have swimming pools?
Hotel NYX Cancun (from SAR 457), Oh! Cancun - the Urban Oasis & Beach Club (from SAR 283) and InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from SAR 640) are hotels with swimming pools. Stay at any of these hotels to enjoy a swimming pool!
Which hotels in Cancun offer free WiFi?
Whether you are travelling for business or vacation, an internet connection is a must for your trip. Hotel NYX Cancun (from SAR 457), Ibis Cancun Centro (from SAR 177) and Oh! Cancun - the Urban Oasis & Beach Club (from SAR 283) are popular hotels with free Wi-Fi.
Which hotels in Cancun have fitness facilities?
Hotel NYX Cancun (from SAR 457), Oh! Cancun - the Urban Oasis & Beach Club (from SAR 283) and InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from SAR 640) provide fitness facilities. Satisfy your fitness needs even while traveling!
Which hotels in Cancun provide high-quality breakfasts?
Hyatt Ziva Cancun (from SAR 1,500),InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from SAR 640) and Secrets the Vine Cancun - All Inclusive Adults Only (from SAR 1,104) provide high-quality breakfast. Start your day with delicious breakfast!
Which luxury hotels do you recommend in Cancun?
Cancun has many luxury hotels with different styles, InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from SAR 640), Hyatt Ziva Cancun (from SAR 1,500) and Secrets the Vine Cancun - All Inclusive Adults Only (from SAR 1,104) are very popular.
What is the average hotel price in Cancun?
For hotels in Cancun, the average price on weekdays is SAR 875, the average price on weekends (Friday–Saturday) is SAR 893.
What are the most popular hotels in Cancun?
Cancun has many popular hotels. Whether you're traveling for business or going on a vacation, Hotel NYX Cancun (from SAR 457), Ibis Cancun Centro (from SAR 177) and Oh! Cancun - the Urban Oasis & Beach Club (from SAR 283) are preferred hotels.
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