Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Feb 27, 2026|Deluxe Double Room
Travel BearI recently stayed at the Colombo Court Hotel, and while it offers good value and excellent rooms, the hospitality felt a bit rigid for a tourist.
First, the bright spots: The room itself was fantastic. It was large, impeccably clean, and featured great-quality sheets with plenty of excellent pillows. The bathroom was stocked with plush towels and quality toiletries. Since I arrived fighting a cold, the great selection of coffee and teas in the room was an absolute lifesaver.
However, the customer service left a lot to be desired. I arrived at noon after an all-night flight. Even though it's the low season and the hotel felt completely empty, the front desk rigidly enforced the 2:00 PM check-in time. They didn't even offer an early check-in for a fee. Instead, I was told I could wait out in the heat by the pool for two hours.
There was also a strange billing issue at check-in. The front desk asked me for a $43 payment, even though I had already prepaid in full. I had to firmly show them my paperwork showing the booking platform's virtual credit card payment before they backed off. They didn't bring it up again, but it felt a bit like a shakedown attempt.
Finally, my booking confirmation explicitly stated checkout was between 11:00 AM and 12:00 PM. Yet, at 11:30 AM, staff knocked on my door telling me checkout was actually at 11:00 AM. Even after showing the front desk my confirmation, they insisted their rule was 11:00 AM.
The staff was always friendly and polite, but it felt like they were serving their rulebook rather than their guests. The property is very clean but has much more of a business-traveler vibe than a welcoming tourist destination. I have another reservation here for my return leg, but I’ll be canceling it to stay somewhere else.
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Price per night from:CAD 90
Posted on Mar 9, 2026|Standard King Room
Adrian_H.Very lovely stay at cinnamon red.
Check in: I arrived pretty early - luggage storage and early check in once rooms were available no problem. Very friendly.
Room: very clean and nice, great view
Room service: extremely friendly, even asked me on the floor if everything was fine.
Location: perfect. Walking distance to all sights (if you are used to a bit of walking)
Gym: amazing. Super well equipped
Pool and bar: great view from the rooftop. Nice staff
Will choose this hotel again for my stay before flying out
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Price per night from:CAD 77
Posted on Jul 10, 2026
Ayya Naeem
We had a very pleasant six-night stay at Mandarina Colombo. The location is excellent and convenient, and the staff provided friendly and attentive service throughout our stay. The room and common areas were clean, comfortable, and well maintained. The amenities were good, although there is still some room for improvement. Overall, it was an enjoyable and comfortable stay, and we would recommend the hotel, especially for couples.
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Price per night from:CAD 78
Posted on Aug 31, 2026|Superior King Room With Ocean View
愛流浪的英文老師ElviThe location is superb! The room is superb! The service is superb! The decor is fantastic and beautiful. The only downside is that the room's soundproofing isn't great. I was woken up early in the morning by the sound of the room next door watching an Indian drama, it was really noisy! And the sound quality was terrible 😂 Other than that, everything else was great!
I really love their interior design and the lighting is excellent, even the bathroom lighting is lovely 😍
Overall, it's great and I really like it. There's the US Embassy nearby, so I guess it's safe? 😆 But pedestrians aren't very friendly, so it's recommended to take a taxi when you go out.
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Price per night from:CAD 97
Posted on Jul 23, 2026|Superior King Room
Guest User
We had a wonderful stay at Cinnamon Lakeside. The hospitality was outstanding from the moment we arrived, with the staff being warm, professional, and always ready to help. They made us feel genuinely welcome throughout our stay.
The hotel is well-maintained, the atmosphere is relaxing, and the service exceeded our expectations. Thank you to the entire team for making our visit enjoyable. We would be happy to stay here again and highly recommend Cinnamon Lakeside to anyone looking for excellent hospitality.
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Price per night from:CAD 88
Posted on Jul 13, 2026
Anonymous UserThe room was close to the sea with a beautiful sunset view. It was clean and tidy, with no unpleasant odors, offering great value for money. The surrounding environment was quiet and pleasant, and the beach was just a few minutes' walk away. The staff were warm and attentive, making for a very comfortable stay. Breakfast offered a rich variety, including local specialties and Western dishes, catering to different tastes. Overall, it was a very pleasant stay and definitely worth revisiting.
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Price per night from:CAD 58
Posted on Jul 8, 2026
Rashminda AttanayakeI had a wonderful stay.The rooftop infinity pool is the absolute highlight, the view of the ocean is breathtaking, especially at sunset. The room was clean, modern, and well-designed with a great bathroom. The location is perfect for exploring Colombo, and the staff were very welcoming. Highly recommend this for anyone visiting the city!
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Price per night from:CAD 58
Posted on May 27, 2026
LiliaarThe ocean is beautiful and close by, which is a plus. However, sometimes the rooms smell strongly of cigarette smoke, and it's a shame the windows don't open to air it out. On the bright side, the staff are friendly, and overall, I enjoyed my stay at this hotel.
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Price per night from:CAD 82
Posted on Feb 25, 2026
EugeneShaitar
It’s quite a vibey place. The stuff was really friendly and helpful. It’s a good place to spend a couple of nights if you’re in Colombo. The breakfast was quite good with several choices available.
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Price per night from:CAD 46
Posted on Mar 10, 2025
Rajaratnam Chitrangan
Amazing location and friendly staff and clean rooms. Will be a added bonus if we can have Jaffna food Available all day from lunch time till midnight. Great experianca. Well done
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Price per night from:CAD 43