Hanoi Hotels with Free Parking.

I stayed here for two nights and had a very pleasant experience. The room was clean and well-equipped, and the location was super convenient for getting around. The host was quick to respond, and the check-in process was a breeze. I would definitely stay here again.

Excellent customer service from the staff. The location was prime and close to everything. Two minute walk away from the lake.  I had book for the deluxe room for the first two days they put me in a smaller room and then they said they were gonna upgrade me. Not sure if it was an upgrade or downgrade. The photos on the website showed that it was a stand in shower but the first two days I had a tub shower. Shower had a tiny bit of mold but this is nitpicking.  Other than the shower issue, everything went well. The staff is ultra friendly. Very nice, care about you. They know you by name and room number so it shows that they’re very tentative . I definitely would recommend this hotel to anybody.  On the last note, the hotel that offered to book me a taxi to the airport, initially they quoted me 400,000 but I said grab was cheaper and then they quoted me 230,000 with discount. I couldn’t help me disappointed that I got quoted at the higher price first instead of just automatically giving me the discount. It would’ve definitely gave me a better impression.  I’m not sure if it was the language barrier and they did offer the discount, because I’m from South Vietnam and the dialect is different in the north. I just hope I’m wrong.

Stayed at Splendid Premium Hotel in Hanoi. Very good location - right in the center, near Hoan Kiem Lake, with many restaurants, cafes, and massage places around. Also close to the sightseeing bus stop and the water puppet theatre. Rooms depend on the category. Basic rooms may have a window facing an internal corridor, so no natural light or fresh air. Better to choose a room with a proper window if possible. The room had all essentials - kettle, tea, toiletries, clean towels, and comfortable beds. Shower drainage could be improved. Safe was provided upon request. Staff were very friendly and attentive - welcome tea, small snacks, and help with luggage. There is a rooftop pool (covered) and a lounge area. Overall, a good option for a short stay with strong location and good value for money.

Stayed here for 5 nights recently. Overall, nothing major went wrong during our stay and the apartment itself was actually quite nice — spacious, comfortable for 2 people, and relatively new-looking. If I had gone in with neutral expectations, I would probably have rated this place 4/5 stars. However, because the property currently holds an exceptionally high 4.9-star rating on Google, I came in expecting a much more polished and consistent experience. Unfortunately, the stay did not quite live up to those expectations, which is why I’m giving 3 stars instead. A few issues we encountered during our stay: 1. The soap dispensers (shampoo, body soap, and hand soap) all had faulty or rusty pump caps that barely worked. After we informed management, they provided additional bottles of soap at the counter, but the issue with the actual dispensers was never resolved. We were simply advised to remove the caps and pour the soap out manually instead. 2. The kettle in our room looked dusty and poorly maintained, so we brought it down to reception and requested a replacement. Management later explained that the marks were “calcium build-up from the water on the metal” and reassured us that it was “completely normal” and “not a hygiene issue.” While we understand mineral build-up can happen naturally, the kettle still did not appear clean from a guest’s perspective. When it was returned to our room, it seemed to have only been lightly rinsed and still did not feel properly cleaned, so we ended up buying our own sponge from the supermarket to clean it ourselves before use. 3. The TV in our room was initially not functioning, although to management’s credit, they did manage to repair/replace it for us. 4. Housekeeping missed our room entirely on one of the days. We returned around 7:30pm to find that no fresh towels had been provided. We messaged management that evening but did not receive a response until the next morning, so we had to improvise with makeshift towels for the night. 5. Housekeeping was also inconsistent overall. On 2 out of the 5 nights, our trash bins were not cleared. Thankfully we kept the room relatively tidy ourselves, so it did not become a major issue. 6. On our final night, the room lights suddenly stopped working due to a power trip. Thankfully the air-conditioning and toilet lights were still functioning. Management did respond and offered to move us to another room, but since we were checking out early the next morning, we decided not to relocate. To be fair, this accommodation is relatively affordable (about SGD250 total for 5 nights), so we were not expecting luxury-level service. At the same time, I also do not think expectations such as clean amenities, functional equipment, and consistent housekeeping are unreasonable. The apartment itself has good potential and is quite pleasant physically, but the repeated operational and housekeeping inconsistencies disrupted what could otherwise have been a much better stay.

The front desk staff speaks Chinese, which is a big plus. Compared to other hotels in the same price range, the facilities here are quite comprehensive and well-maintained. I also appreciate that rooms with balconies allow smoking. Overall, it's great value for money. I spent about a week in Hanoi, staying at various places, and this is by far the best value hotel I found. I usually don't leave reviews, but I was really comfortable here and wanted to recommend it.

What a great location in the middle of the hustle in bustle! This hotel is a family owned and operated business. We met the owners son and wife who manage the property and they are lovely people and give great recommendation. Check-in was quick and seamless. They greeted us with welcome tea and gave us a map with a thorough briefing of the best places to eat and visit. They even ran our luggage up and had someone turn the AC on before we got in our room so it would be cool upon entry. The room was cozy and the bed had a supportive mattress but I am partial to the hard beds of Asia. Breakfast was at the top in a beautiful space and they made your eggs to order. I only wish the shower door did a better job of keeping the water in. We tried to book them after our HaLong Bay cruise canceled but sadly they were fully booked. We will be back!

I had an amazing stay at Dolce by Wyndham Hanoi Golden Lake and it was truly one of the most unique hotel experiences I’ve ever had. From the moment I arrived, the service felt luxurious and welcoming. The complimentary macarons on arrival were a lovely touch and immediately set the tone for the stay. The hotel’s attention to detail and presentation really stood out throughout the entire experience. The room itself was incredibly spacious, modern, and comfortable, with stunning views across Hanoi. Large windows filled the room with natural light, and the overall atmosphere felt elegant and relaxing. Of course, the biggest highlight was the hotel’s signature gold-themed interior. The golden bath and even the gold toilet made the stay feel both extravagant and memorable , definitely something you don’t experience every day. Everything was beautifully designed and added to the hotel’s unique character. Another standout feature was the famous gold infinity pool. Swimming there while overlooking the city skyline was unforgettable. The rooftop atmosphere was calm and luxurious, making it the perfect place to unwind and enjoy the views. Overall, Dolce by Wyndham Hanoi Golden Lake offers a truly distinctive luxury experience with spacious rooms, exceptional views, unique golden décor, and excellent hospitality. I’d highly recommend it to anyone visiting Hanoi and looking for something memorable and different.

Stayed at Hoa Hoang Hotel for 3 weeks. Service: 1. The front desk receptionist, Nga, is helpful, patient, and polite. She is always cheerful and attentive, even while handling calls and assisting other guests. She addressed my concerns clearly, answered all my questions, and is very pleasant to communicate with. 2. Breakfast buffet: staff is always on their feet. I see there’s two main servers, sometimes a third one. They’re very focused but it’s also because they have a lot of tasks - prep, cook, clean, replenish and clear all the dining tables. The tables are not always wiped down, but if you ask, they will address it immediately. Two weeks in, they hired a fourth server which was nice because tables were cleared and cleaned faster. There were a variety of food options with a few soup dishes that rotated each day. They serve mainly carbs and didn’t have many vegetarian options and not a lot of protein in general. They had breakfast chits that we would have to collect from the front desk each day and hand-in to the breakfast staff, they’re very on top of collecting the chits. 3. Room service: We never ordered food to the room. For a few nights, we did order dinner (rice, meat and a veggie dish). They can make anything you ask for either for lunch or dinner. If you don’t feel like going out, their cooking is quite tasty. We’d asked for new towels daily, our 2 water bottles, toilet paper and to empty our garage. We would ask to change or bedding every few days. 4. Rooms 614/615: 614 is the superior twin room and 615 is the superior queen room. My mom stayed in room 614 and my husband stayed in room 615 while I went back and forth. Furniture and flooring was exactly like in the photo online. Both rooms had working air conditioner and a ceiling fan and working mini fridge. TV in the rooms were not a SMART TV but we didn’t mind. The room cost the same although I don’t think room 615 is as nice as 614 since the washroom in 615 felt a bit older (the trimming had more mold and ceiling height was low). My husband who is 5 feet 8 inches (172 cm) would need to bow down to wash his head. Toilets flushed well in both rooms and water pressure was strong. There were tiny ants in both washroom floors and counters but it is Vietnam, we accepted it. Since it was not filled with them, it was not a concern. Beddings and towels are OKAY (meaning it was a pass for us) Some had light stains and tiny rips but it didn’t feel disgusting. 5. Cost: It was about $36 CAD after fees and taxes for each room, I booked a few nights online and a few nights in person which worked out to be around the same price after the conversion. Depending on the website promo, you may be able to get a better price per night online. 6. Location: calling for a taxi, grab, xanh sm takes a tiny bit of time because they’re on a one way street. But it’s walking distance to a park which is great! Overall rating 3.7, I would say it is like a Best Western hotels/suites in Canada. Service and staff 4 star, building and rooms 3.5 star. According to google, they are a 3 star hotel and I would agree. I would recommend a couple and family to stay. And I would return.

I really liked the location of this place in how it is near a lot of food, fruit, and vegetable stands. I also liked how it is near a lot of mini stores where I can go pick up things that I need. Owner is very nice and loans me things that I needed. She is very respectful to me calling me sir. Hotel maid was very friendly to be around. I like how there was a portable convection stove for me to cook things with. I like how there were silverware, chopsticks, and dishes that I can use to eat my food with. Very good deal to use the washer where it only costs 20,000 dong for the first time and free for additional uses. I liked how it was near that big Winmart grocery store. Hotel room was very clean. I liked how it had this small space where I can hang my clothes up to dry which was perfect because it was directly underneath the air conditioning unit of the room upstairs where it gives off the heat which dries it faster. Hotel always has a fresh clean set of towels available whenever I need it. Hotel always has toilet paper available whenever I need it. The only thing that I didn't like was that now and then, there are spiders, where I had to kill 2 of them. I also had to deal with a big spider on my last day. I am somebody that has a fear of spiders. I might comeback to this hotel in August, September, or beginning of next year when I comeback towards Hanoi in Vietnam and the situation fits for me.

Excellent location; only 900m door-to-door between hotel and Airport T2. Despite the several negative feedback on cleanliness; my room was absolutely spotless and very clean. The only feedback I have is the staircase that I need to climb at the main entrance and another one to the lift. Fortunately, I did not have large luggage with me this time. Overall I am very happy with the hotel and will use it again when I transit in Hanoi.