Zermatt Spa Hotels

Our room faced the Matterhorn directly! Absolutely stunning! In the morning, you don't even need to go to a viewpoint to see the 'golden' sunrise on the mountain, and the evening view is just as incredible! This hotel is completely worth it just for the views alone! The service, needless to say, was exceptional and very attentive! Someone was there to pick us up right at the train station when we arrived, and they also dropped us off at check-out, saving us the hassle of dragging our luggage around. The hotel room itself was very new and spacious!

The owner of the store is very welcoming, the people are very good, the room is very clean, the breakfast is not suitable for the Chinese, most of them are bacon and omelettes, it feels like a small and refined hotel. Focus on the key! ! ! ! ! During the preliminary booking, we repeatedly confirmed whether Ctrip can bring two elderly children with five-year-old children. The answer is definitely no problem. As a result, when we arrived at the hotel in the evening, the boss refused us to stay on the spot and said that Ctrip’s agent informed the booking customer. With children, you can stay in a double room. In fact, you can only book a family room. Fortunately, Ctrip has a timely response to the communication and upgraded the room type to check in, but when you arrive at the store, the unpleasant experience is really bad!

The waiter's attitude is good, the breakfast is very good, the choice is many, the hotel is very convenient, very clean, there are many restaurants next to it, not far from the train station and the cable car station, very convenient

Beautiful property. extremely well-designed suites. Very friendly personnel. Excellent location for the Matterhorn view. The room was tastefully decorated, with a comfortable bed, excellent house cleaning services. Provide personal skincare product, especially the sheep soap that I love it ! Breakfast was also excellent. I’d want to go there again ! :)

This hotel is our lucky hotel! We ended the bitter wind and rain in Switzerland here and finally saw the Matterhorn! This hotel itself is also great. The interior layout and design are very cleverly using the elements of the Matterhorn. Moreover, we only made a temporary reservation at 6 or 7 last night. The lady at the front desk upgraded our room type. The room is so big and has a large balcony. There are free coffee and tea in the room. Their breakfast is also great. Because I was in a hurry to go up the mountain in the morning, I didn’t take any photos, but the breakfast is very rich, with various fresh fruits such as strawberries and kiwis, freshly fried meats such as bacon and grilled sausages, as well as vegetables such as broccoli and mushrooms, as well as various breads, juices and milk, and even freshly squeezed orange juice. You can also go to the bar and order a cappuccino. In short, you can eat very satisfying! The best thing is that this hotel also has a pick-up service. We originally had to drag the big box to the train station for more than ten minutes, and the small car took us directly there. It took a few minutes and arrived super fast! I promise that I will definitely stay at this hotel next time I come to Zermatt!

We love the vibes in this hotel! Not very much choice of breakfast but we love the yogurt provided

The hotel is uniquely located right along the Gornergrat railway line, about a 3-minute walk from Riffelberg station. Perched on a snowy mountain, it offers stunning views. We were quite lucky during our stay; we saw the Matterhorn on the first day and it snowed on the second, which created a fantastic atmosphere on the mountain. If you're looking for snowscapes or a secluded, unique ambiance, this place comes highly recommended. The hotel's facilities are reasonably modern. Despite being an old building, the interior has been renovated to some extent, and the rooms are clean and tidy. As for the food, the taste was decent but nothing special, and the selection wasn't as extensive as we'd hoped. Our meal package included two dinners and two breakfasts. Dinner was mainly a buffet plus à la carte options, but the à la carte dishes weren't very diverse and the taste was just so-so. The buffet was standard Western salad bar quality, but it tasted good. Breakfast was typical Continental fare. Don't go in with high expectations for the food. Regarding the much-advertised spa, we didn't have a great experience this time. The outdoor pool water was too cold and the indoor panoramic sauna was too hot, preventing us from fully enjoying either. We hope the hotel can increase the temperature of the outdoor pool.

We love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre . We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive. Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in. The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints. Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.

This hotel in Zermatt is definitely a surprise on the trip. Our group of three made an appointment in early October, because the Swiss price was higher, and the underground triple room was originally booked. I didn't expect the front desk to upgrade the room for us and upgrade to the second floor! Not only is the view very good, the balcony is intuitive to Matterhorn (I didn't see it on the day due to the weather, I saw it after checking out the next day), but the sofa bed has also been laid out and the service is in place. Less than ten minutes walk from the town, there is a supermarket along the way to meet the supply. Breakfast is rich and everything is great! There are hot springs outdoors and indoors. I often see people soaking. Every room in the hotel provides hot spring supplies. It is recommended to stay. Try to choose a regular price room, because the view is really a plus, leaving a good memory for a lifetime.

The room and staff were first class. Baggage storage, completed check in so we could easily get keys when we returned from day out. The breakfast was very nice. They upgraded our room. Wished we could of enjoyed the place longer than the 1 night.