Datong Hotels with Pools

"The hotel's location is excellent. After all, it's an old, established guesthouse for the municipal government, so the courtyard is exceptionally large and beautifully landscaped. The staff, overall, are very professional. The rooms in the Yingbin Building are a bit small. The breakfast offers a good variety of options. The night view of Datong Ancient City is stunning, especially since wall climbing has been free since June 13th – that's a big plus!"

"The cleanliness and service rating goes to Aunt Jin on the tenth floor. Aunt Jin is incredibly responsible and would ask us every day if we needed anything. Seeing that we had children, she proactively offered kids' toiletries, toothpaste, and toothbrushes. One day, we came back after going out to find Aunt Jin had prepared lime juice for us, which was truly heartwarming. However, the staff at the front desk and in the restaurant really need some serious training. On the day we checked in, because we had two children, I casually asked if we could get an upgrade. I wasn't trying to be difficult, and we would have been fine if an upgrade wasn't possible, as we had originally booked a YunYa Twin Room. But the front desk staff had a very unpleasant expression. If you're unable to do something, you can just say so directly, instead of telling us we'd been upgraded to a Family Room, only for me to check on Trip.com and see that all Family Rooms are above the 20th floor, and we were still given a YunYa Twin Room. What's the point? It made us feel really uncomfortable. The breakfast hostess was the same. Every day, she'd stop us, saying we only had two breakfasts. I paid the extra on the first day, but then every single day! We had breakfast for 5 days, and every day she'd stop us and say we only had two breakfasts! The handover between departments and staff is terrible. The breakfast area, too – breakfast ends at 10:30 AM, but before 10 AM, there was no cold milk left. After I informed them, they said they'd restock, but they never did, telling me to go to the Wyndham next door to get some… Sigh, in short, having stayed in so many hotels, these are genuinely first-time experiences for me."

"You truly appreciate the difference when you have something to compare it to. I first stayed at Datong Hotel thirty years ago, so naturally, it was my top choice for this visit to Datong. Let's start with the 'positives'. For my first night, I chose the VIP building, thinking that with the country's rapid development, hotel accommodations must have advanced significantly. The promotional materials also touted its spacious and new rooms. However, upon checking in, I felt it wasn't worth the price. The front desk clearly had better rooms available but was unwilling to offer them without an additional charge for these 'so-called' superior rooms. It makes me wonder if the front desk staff has ever stayed in a four-star hotel or above. The VIP building's only real 'plus' was its larger space; otherwise, nothing felt particularly impressive. In the VIP building, the bathroom fixtures were broken, the walls didn't appear thoroughly scrubbed, and the carpet was dirty. This judgment was drawn from a direct comparison. Dissatisfied with the VIP building, I decisively checked out and opted for the old building, where I had stayed three decades ago. I was touched by the elderly gentleman at the front desk even before seeing the room. Upon checking in, I discovered that apart from the room size being smaller than in the VIP building, everything else was equally good, if not better. The elderly gentleman at check-in introduced the amenities along the way – his service was truly commendable, and I plan to get his name for a special mention in a future review. The old building's walls were freshly painted, and the carpet was notably cleaner than in the VIP building. The toiletries also felt superior to those in the VIP building. The headboard cushions were clean and tidy, and the curtains were elegantly neat and clean. Suggestions for the old building: The TV is quite old; replacing it shouldn't be too expensive. Attention to detail is crucial: the faucet handles, though old, have a noble appearance. The only imperfection is the missing small cap on the handle – a small blemish on an otherwise noble piece. The bathtub drain was malfunctioning. The shower curtain could be raised slightly higher. Since there are paintings, their frames should be clean and clear. The small cap on the toilet seat was also missing. Most importantly, the bathroom floor was quite slippery; measures should be taken to prevent guests from falling. Additionally, the old building's self-promotion is lacking. Enlarged photos of renowned figures who once stayed here should be displayed prominently. No other hotel in Datong boasts such an honor, and that's precisely your unique selling point."

"I recently stayed at this hotel and the overall experience was very satisfactory. The hotel is in a good location, close to the city center and very convenient to travel. The rooms are clean and tidy, well equipped, and the beds are comfortable, making people sleep well. The hotel's service staff are friendly, warm and thoughtful, and are always ready to help guests solve problems. The breakfast is rich and varied, the taste is good, and it makes people full of vitality all day. Overall, this hotel performed exceptionally well, in terms of location, facilities and service. I highly recommend this hotel and will choose to stay again."