Hotels near Brooks Brothers, Vancouver

We stayed here pre-cruise in May of 2019, this time was post-cruise. Very quick walk from Canada Place. Easy walk to Gastown (restaurants and bars). Vancouver is a big city so it's not the cleanest, and has it's share of homeless and crazies, but that was all a few blocks to the east towards Gastown; the area around the Auberge and Canada Place is very nice, and it's an easy walk along the seawall (past coffee shops and restaurants) to Stanley Park (we walked to the Aquarium, about 1.8 miles or 3km depending on your units). Close to the metro to the airport, which we used last time but this time we left too early and had to cab to the airport (around $35 Canadian). The hotel is a combination (hotel, residence, club) and the rooms are modern with all the trimmings (coffeepot, fridge, cable, stylish bathroom with boutique soaps/shampoos). Staff was very pleasant and helpful. Much nicer to stay close to the cruise terminal instead of out near the airport.

This hotel could be so much better, especially for the price. On the positive side, the staff, including the concierge, Lisa, and the whole crew on the G floor are outstanding - the most friendly and helpful people. My suite was comfortable and quiet. The king size bed was firm. The air conditioner works well. The bathroom is big. The hotel location is good, near museums and Yaletown, with restaurants and boutiques nearby. The gym and the pool area are also good and, not many hotels in the city have an outdoor pool. The negatives are the extreme neglect regarding renovation and cleaning. For example, with COVID still an issue, after I checked in and stayed the first night in the hotel, I found an empty bottle of water behind the sofa and an used and dirty shirt near the bed. I did not noticed it immediately, because I arrived at 2 am and went straight to bed. To get my room cleaned daily was an ordeal. The hotel apologizes for being understaffed, but the prices were high, around CAD $5.500 for a week’s stay. If you cannot deliver the service, you should not be charging for it, The carpets and the curtains look old, dirty and shabby in the room and common areas. But by far the worse things about the Hilton Vancouver are the elevators. It is not unusual to wait 15 minutes, I am not exaggerating, to go from your floor to the lobby. I understand there is a shortage of workers in Vancouver, but some of the disappointing features of the Hilton could, in my opinion, be addressed by management that cares and is committed to providing guests with what they deserve based on their rates.

This was perfectly adequate for my one night stay prior to a cruise. The location is easily accessible from the train from the airport and less than a mile from the cruise terminal. It is no frills but clean. I had a shared bathroom which was a concern but it was fine. You share the bathroom with another room and you will hear them in there but, again, it was one night. There was a sink in the room which was good as you didn't need the bathroom for basic teeth brushing, etc. If I was doing an overnight in Vancouver again, I'd go back.

Great location! The room was basic but very comfortable. It was clean and complete with the basic in room amenities. I would say the price is on the high side, but at that point you are paying for the location. Front desk staff were great and extremely helpful. There is a whitespot restaurant attached to the building which was great, very clean and friendly staff. I would book this hotel again on my next Vancouver visit. It would be great if they could reduce the nightly rate slightly.

Stayed at this hotel to be close to a wedding that we were attending at UBC. Perfect location with great restaurants around. Although close to the hospital, we did not hear any noises overnight. The free breakfast buffet that came with our stay was also a great bonus ! This is my second holiday inn vancouver centre stay after my first stay in 2018 for a business trip, and I overall really enjoy the hotel!

My husband and I stayed one night at the Burnaby location in order to attend a dinner function nearby. We checked into our room and the heater was already on and set at 68 and seemed to be working OK. Shortly after we arrived in the room, a maintenance person knocked on the door to see how the heater was working. That should have clued us in as to what would happen next. A bit later, the unit started to spit out cooler air. I might add that the unit never cycled off and on as it should. I turned the unit up to around 72 to see if that would make a difference but no it did not. We contacted the front desk and within 5 minutes, maintenance came to check. We were told that the heater had to remain at 68, no higher or it wouldn’t work. I have never heard of such a thing. High temperature in Vancouver was mid 40's dipping into the 30's at night. By this time, it was 5:30 and we had to head out the door for the dinner event at 6PM. I wish we would have demanded a different room, because when we returned it was definitely cooler in the room. We were both tired and needed to leave the hotel early in the morning so we decided to “gut it out”. I looked for additional blankets and there were none. I wound up sleeping a total of 2 hours in my coat. This was not a comfortable experience.  I am generously giving this property 2 stars as the room itself was clean and the bedding was comfortable. The front desk clerk kindly gave us a 50% discount for our discomfort which was the best she could do, but when I contacted their HQ was offered a 50% discount off a future stay. Don't think I will take them up on that offer, but thanks anyway.

The room is indeed very warm and very quiet, suitable for people who need a good sleep. The host can speak Chinese and English, so it can have an international atmosphere, suitable for people who want to experience it. The only suggestion is that there are some guidelines that can be better, such as the location of the entrance and how to use home equipment. Especially for some people who have just traveled abroad from China, they may not be familiar with the use. It is recommended that you can Instructions in Chinese and English are written next to some commonly used equipment.

Hotel is located across a Chinese Mall with lots of eating options. The room comes with a simple cooking facility and utensils where you can bake a simple meal. Breakfast comes with basic items like pastries, yogurt, cereals, fruit, juice, coffee. There are 3 hot breakfast items got rotated daily which got bored easily.

Our stay started off really well. Front desk staff were very friendly and let us check in early. I went to have a shower before going to the concert we were in town for and found that the tub drain was plugged and the tub not draining. I had received a txt earlier ask how the room use and to text if we need anything. So I text that the tub was are draining. I did not get a response and left the room to go out. We thought we would come back the drain being unplugged but instead came back to nothing done. We went to the front desk to ask for a plunger to try and fix ourselves as it had been 7 hours and still no response. We tried to plug the drain but it did not help. When we returned the plunger the front desk person offered us another room but being in out pj’s and it after midnight we stayed in the room. They said maintenance would be back at 7am. We went to check out at 11, still no response to txt and no maintenance person to fix tub. The desk person apologized and offered us breakfast vouchers for the restaurant. We went to the restaurant but they would only give us bacon or sausage and eggs. Being vegan and vegetarian that was not going to work. The restaurant said they could not offer anything else. We went back to the front desk and the manager wouldn’t allow the front desk person to do anything else for unless we wanted McDonald’s. Looking forward to getting home tonight to shower.

enjoy everything staff were very nice and easy going! thanks so much!!