Macau Hotels with Balcony

The pillows, though advertised as coming in both hard and soft options (as shown in the picture), were too high. My 6-year-old completely abandoned their pillow in the middle of the night and just slept without one. When I asked, I was told there were no lower options available. The toothbrushes had a very unique texture. We were supposed to get a free cocktail for following their public account, but because of a typhoon, the rooftop bar was closed, so we didn't get it. The staff member said it was a complimentary offer, so if it wasn't available, it just wasn't available – they seemed quite inflexible when issues arose. Also, the twin beds were only 1 meter wide, which is really too small. That night was a Saturday, so for various reasons, the price of 1700 RMB was quite expensive.

This time, I chose the Andaz, part of the Galaxy Macau series, for my birthday trip to Macau. I picked it because it's a new opening and not an old hotel. I remembered passing by before and thinking the air conditioning was very strong and comfortable. I also wanted to visit the Grand Resort Deck at Galaxy, and happily, all guests staying at Galaxy series hotels get free access to the facilities, which is truly great value for money. My flight was delayed, so I arrived quite late. The check-in lobby is on the sixth floor. A few days prior, the hotel had sent an email asking for my estimated arrival time and preferred time for the birthday cake. Ms. Ophelia and Ms. Sophia at the front desk warmly greeted us. They were very sweet and detailed in explaining the check-in process, asked about our needs, offered itinerary suggestions, and even wrote down the facility operating hours for us. They also thoughtfully gave my child a gift of juice and biscuits, fearing they might be hungry, and gave us each a waterproof phone pouch to use while swimming. If you're traveling with children, you can request a kids' tent. Upon entering the room, there really was a kids' tent with pillows and blankets featuring the Galaxy mascot peacock. However, I didn't see the stuffed animals that some netizens shared in their reviews; I'm not sure if they were out of stock. The room felt a bit small compared to other hotels, but the children's amenities were very complete: a bottle warmer, a bathtub, and cute, high-quality cups and toiletries. Every evening, during turndown service, the housekeeping staff left small gifts like eye cream and lip balm, and on the last night, they gave steam eye masks, which was a special touch. There's a one-time mini-bar refill, which is a bit hard to understand for a four-night stay – regardless of the number of nights, it's only once. They provided two pairs of slippers and a gift box from Yeng Kee Bakery. Access to the Galaxy Kids Club and the Marriott Kids' Zone is free for two hours daily. The Grand Resort Deck is also free, but entering from the Marriott or walking there, or taking a shuttle to the 2nd floor of Galaxy, is a bit inconvenient. There are also too few changing rooms and no spin dryers, so it's a hassle to have to put on your swimsuit in the room before going. There's a welcome drink at noon, and from 5:00-7:00 PM, there's an alcoholic afternoon tea, but there are too few seats and too many people, with limited food choices. We opted to pay for breakfast at the Andaz Kitchen one day; you can just queue up to buy and enter. It was quite exquisite and delicious, but the dining tables were a bit small, and there seemed to be a shortage of staff, making table clearing slower. You can order coffee, tea, or juice at the table... Overall, the experience was good.

The hotel's location is superb. It's about a 300-meter walk from Exit A of the Macau Barra Transport Hub. The Barra Transport Hub includes a bus terminal and the Barra Station, which is the terminus of the Macau Light Rail Taipa Line. From the Taipa Line, you can transfer to the Hengqin Line at Lotus Checkpoint Station to reach Hengqin Port, or transfer to the Seac Pai Van Line at Union Hospital Station to go to Seac Pai Van. The hotel itself exudes understated luxury, surrounded by lush greenery, with the sounds of birds chirping and cicadas singing, creating a very pleasant atmosphere. The hotel's location is already a popular spot, and I even saw people taking wedding photos there. The front desk service is thoughtful and professional. Although the hotel currently doesn't have an elevator, staff are arranged to help carry luggage upstairs, which is quite convenient. The room was very clean and tidy, with all necessary toiletries provided, and even mosquito repellent equipment. I only used the electric mosquito coil and didn't notice any mosquitoes in the room. The hotel has good sound insulation and is very quiet, with excellent privacy protection. Housekeeping and replenishment of daily necessities only occur with the guest's notification, and non-guests are not allowed into the guest room areas. The hotel's breakfast is semi-buffet, offering both Chinese and Western options. Although simple, it's very delicious. There are also additional self-service items like bread, fruit, and coffee. The restaurant on the second floor serves excellent food and is very popular; you often need to make a reservation to get a table, otherwise, you might have to dine on the outdoor terrace. However, dining on the outdoor terrace in the evening is also a great option. Firstly, it's not too hot and there are no mosquitoes, and secondly, you get an unobstructed view of the bay's sunset and night scenery (the sunset and night views of Hengqin and Zhuhai across the sea are also quite beautiful). All in all, it's a great hotel, and I would choose to stay here again if I have the chance.

The environment is great, and the room is very clean, hygienic, and comfortable. It's fully equipped, even the toothpaste and toothbrushes are of good quality, and there are spare hangers. There's no strange smell in the room, and the windows are sparkling clean and bright. The lighting is good. It also has a security door and excellent Wi-Fi, plus a carpet.

A quiet oasis amidst the hustle and bustle. Our room, at less than 30 square meters, is actually quite spacious for this budget in Macau. The environment is lovely, very clean, and it's super convenient for getting around. It's also very close to New Yaohan, just a short walk away.

I'm very satisfied with my stay in the room. The transportation here is super convenient. I've stayed here many times and always had a great experience because the staff are very friendly and the front desk ladies are very polite. The environment here is also excellent, with a subway station right downstairs, making it very easy to get around. I often choose this hotel for my travels, and I really love it.