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9.7/10
Excellent
MMuxi456A legendary hotel. Designed by Zaha Hadid, with an investment of 6.5 billion, utilizing 28,000 tons of steel, and managed by Lawrence Ho, it opened in 2018.
The service is impeccable; guests are escorted to their rooms, and luggage is handled for them. The soundproofing in the rooms is excellent, and the fully smart features were truly ahead of their time 8 years ago. Don't miss the open-air pool on the 50th floor.
Breakfast is served directly to the room. Guests in executive rooms can also have breakfast at the lounge on the 30th floor. It's a semi-buffet style, and the quality is superb.
I do have to complain about the behavior of some mainland Chinese guests. Half of them were wearing slippers in the lounge, speaking loudly, playing audio on their phones without headphones, and generally lacking etiquette. Such 'uncouth' individuals really shouldn't be present in such an establishment.
FfishwingI've always wanted to stay at Hotel Okura, but it's so hard to get a reservation. I finally managed to book a two-night, three-day stay last week, and I was so impressed by the meticulous and thoughtful service. I have to give it a big thumbs up:
1. Before checking in, I emailed the hotel to let them know it was my husband's birthday in June and asked for some birthday decorations. They replied quickly, and to my surprise, they even sent a delicious matcha cake! [Strong]
2. The hotel lobby is open and airy with a simple, understated design. The bamboo garden courtyard is serene and luxurious, creating a wonderful ambiance. The front desk staff are all attractive and friendly. When we checked in, Johnny thoughtfully extended our check-out time to 1 PM. When we checked out, Alsen proactively asked about our stay and even gave us a hotel fridge magnet. The service from both gentlemen was truly exceptional.
3. The guest room layout is well-designed, comfortable, and practical. The Japanese design details are perfectly executed. The tea set is very practical, and there were also candies and fruit, with complimentary beverages. The housekeeping staff did a fantastic job cleaning and thoughtfully organized all my jewelry and cosmetics. It's been years since I've seen such a comprehensive turndown service – water, slippers, and a bathmat were all meticulously placed, and they even provided a sleep spray and paper cranes. Coming back to a tidy room every day after enjoying the Grand Resort Deck was incredibly comforting.
4. I've already decided to bring my mom to Hotel Okura next time, and I hope it will be easier to book then. I do wish the trash can in the bathroom was a bit bigger. All in all, my stay at Hotel Okura was very pleasant and excellent.
RrainThe location is fantastic, perfect for photos day and night, and super convenient for visiting The Parisian and The Venetian. The room has a unique British-inspired design, which is a nice touch. My only minor complaint is that the reading light directly above the bed is too bright and dazzling. There's complimentary coffee and tea in the room, and the teacups also have a lovely British feel. If you want housekeeping during your stay, it's quite slow; we had to ask twice before they came. There aren't many taxis outside the hotel during weekdays, but you might find more on weekends. Dining options at The Londoner aren't as extensive as at The Galaxy, and it's not overly crowded.
GGuest UserGreat environment, excellent service, and very clean. The rooms are spacious, and it offers great value for money. It's conveniently located, very close to The Venetian, and the night views are beautiful. There's also a shopping mall inside the hotel, which is a nice bonus.
XXiaowanshanshanI accidentally booked the wrong room type. When checking in, I asked if I could switch to a twin room, but after a thorough search, they said none were available. However, they offered a promotional upgrade to a 100-square-meter suite for less than an additional 300 RMB, which is double the size and includes an extra bed – a fantastic deal! Plus, we were able to check in around 10 AM, which was great. There's a Disney pop-up right downstairs, making shopping and dining incredibly convenient. Overall, I'm very satisfied, with the only minor inconvenience being the lack of a full-length mirror in the room. Everything else was excellent!
GGuest UserVery good hotel, but the staff attitude at the breakfast restaurant was disappointing. The girl who prepares the juice had a really bad attitude. I simply asked for a drink, and she seemed very unwilling to serve me. She even glared at me.
The hotel itself is of a very high standard, but this staff do not meet that standard! Her attitude was disappointing and not what I would expect from a hotel of this quality.
MMarielou BaldemorWe are a family of four and stayed in this resort for 1 night. Even though the weather was a bit challenging because of the rainstorms, the resort and the service did not disappoint us. I highly recommend this place for families especially with small kids because of the great scenery and facilities. They also provided us kids amenities, and baby bath tub, a baby crib, and even bottle steriliser which is a big plus points. Although it was raining continuously during our stay, we were still able to enjoy swimming because of the indoor pool. A big thumbs to the front desk staff named Jenny who made sure that everything went smoothly From check in until check out. However, some of the staff in Cafe Panorama were a bit disappointing. during dinner and breakfast, we observed no smiling faces and slow service even though there were only a few guests which gave us the impression of unfriendliness. The food is good though, they also serve Indian cuisine which is a good diversity on their Menu. All in all, a great experience indeed.
VVicky.1002Every time I go to Macau, I stay here. It's considered pretty good value for money on Taipa Island. Getting around by taxi is quite convenient now, especially with Alipay for rides. There's a coffee shop downstairs, and their caramel apple coffee is quite good. The 'bing sutt' (traditional cafe) downstairs also has decent food and is open 24 hours, so you can grab a meal even after a late show.
MMaggie Sun 9527Every time we renew our child's passport, we stay here. It's super convenient for getting things done, there are lots of food options nearby, and it's easy to get to the border crossing. Plus, the hotel offers shuttle service. Oh, and the egg tarts in the lobby are absolutely delicious!
PPulishendinachuangwuerThis hotel offers great value for money. It's very close to Galaxy Macau, just across the road. The view from the window is also lovely. Getting a taxi right outside the hotel is super quick, and the metro is also nearby. For food, there's a good restaurant called Macao Restaurant just a few hundred meters away; their pork chop bun is especially delicious and it's very affordable. From the restaurant, Taipa Village (Rua do Cunha) is also very close, perfect for a stroll.
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What is the average room rate at Swimming Pools hotel in Macau?
The average price for hotels in Swimming Pools in Macau is RUB 41,538 on weekdays and RUB 52,222 on weekends (Friday to Saturday).
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