Featured facilities: Pool, Airport drop-off service, Business center
4063 reviews
8.7/10
1 night
From NZD 98
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9.4/10
Outstanding
GGuest UserI accidentally booked the wrong dates, but after some communication, they allowed me to change them. Although I had to wait a bit, the whole process went smoothly. The assistant lobby manager provided excellent service, helping me coordinate and handle the check-in from start to finish! The room was very spacious, with two separate rooms, which my kids absolutely loved.
YYigexihuankuaileyouwandereneraTraveling with a friend after the May Day holiday, I booked two rooms – one with twin beds and one with a king bed. There was a connecting door between them. I called the front desk and asked them to open it, instantly turning them into a convenient suite for interacting, yet we could close the door for privacy when resting.
The hotel is surprisingly quiet despite being in a bustling area. The rooms are clean, and the beds are very comfortable. I booked without breakfast, opting instead to explore the streets and alleys for a unique Portuguese-style breakfast, which was a wonderful experience.
Upon returning to Gongbei Port, I booked a shuttle at the lobby for a specific time. The 8-seater car was very comfortable, much better than taking a random taxi to the port. The driver's service was excellent, a definite commendation!
GGuest UserThis isn't my first time staying at the Rocks Hotel, and every visit confirms why it's one of my favorite hotels in Macau – the service is consistently thoughtful and attentive.
No matter the season, I always enjoy my stays here. The front desk staff are incredibly friendly and professional, handling check-ins and inquiries with patience, making you feel right at home.
My absolute favorite is the ocean-front room. The view is truly spectacular, with captivating sea views right outside the window, uplifting my spirits whether it's day or night.
This time, I encountered rain and didn't have an umbrella, but the hotel offered an umbrella rental service for just a 100 MOP deposit, which was incredibly convenient. Plus, the staff were happy to help arrange a taxi, which is a really thoughtful service for travelers.
Overall, my accommodation experience has always been highly satisfying. The service quality is consistently excellent, making it one of my top choices when I visit Macau. I highly recommend it!
GGuest UserThis was my first time staying at an Ascott hotel, and it was a surprisingly pleasant experience. The front desk staff were professional, warm, and attentive, making me feel right at home. The biggest surprise was getting two complimentary breakfasts (simple but tasty!). The hotel is apartment-style, equipped with a coffee machine, induction cooker, washing machine, and even dishes and cutlery, so you can do laundry and cook. The drinks in the fridge were also complimentary. The hotel's location is convenient, right across from the MGM. Traveling after the May Day holiday, the price was fantastic 😎. I hope to find such great prices again for future stays.
GGuest UserStayed in the Deluxe Grand Emperor Quadruple Room at the Grand Emperor Hotel Macau. The room had one king bed, one single bed, and an additional rollaway bed, so everyone had their own space without disturbing each other – the room was perfectly spacious. It was newly renovated in 2025, so the facilities were very new, and the lighting design was comfortable. The bathroom had a separate wet and dry area, with both a shower and a bathtub, which was very convenient for multiple people. The hotel is located right in the heart of the peninsula, next to the Grand Lisboa, and it's not far to walk to the Ruins of St. Paul's. Downstairs, there are plenty of dining and shopping options. The service team was enthusiastic and answered all our questions. Overall, I felt it was excellent value for money. This room type is really suitable for families or a group of friends visiting Macau.
AAnonymous UserThe room felt a bit dated, but the cleanliness was acceptable. The booking price kept changing, and I was a bit annoyed to find the room rate had dropped by 200 RMB on the day of check-in. Breakfast was advertised at 100 RMB, but with the service charge, it actually came to 110 RMB. The variety was limited. The location, however, was good.
AAnonymous UserThe environment is nice, although the room is a bit dated. Especially at night, you can clearly hear the sound of the waves 🌊. The trees 🌲 are very tall, blocking the sea view.
Service: The restaurant hours are from 12:00 to 22:00, with breakfast ending at 10:00. As you can see, the hotel restaurant has high ratings, starting with breakfast. The decor, as shown in the picture, is quite interesting.
Cleanliness: When it rains 🌧, water leaks into the room. Many fixtures are old, especially the very old aluminum alloy door and window partitions. The air conditioning works great, but it's actually very energy-intensive. There are some cleanliness issues to note, with mold spots all over the room.
Plenty of information can be found online.
Facilities: The room is small and irregularly shaped, but it has a balcony facing the sea.
CCHANG WEI HAOThe price was actually quite good. The room was so cold that I didn't even need to turn on the air conditioning. However, the soundproofing was terrible; I could hear everything from the other rooms. If you can't stand that, don't choose this place. The front desk service was excellent, and the location was decent. The bathroom was clean, but it only had a fixed shower head, not a handheld one.
MMaggie Sun 9527Every time we renew our child's passport, we stay here. It's super convenient for getting things done, there are lots of food options nearby, and it's easy to get to the border crossing. Plus, the hotel offers shuttle service. Oh, and the egg tarts in the lobby are absolutely delicious!
PPulishendinachuangwuerThis hotel offers great value for money. It's very close to Galaxy Macau, just across the road. The view from the window is also lovely. Getting a taxi right outside the hotel is super quick, and the metro is also nearby. For food, there's a good restaurant called Macao Restaurant just a few hundred meters away; their pork chop bun is especially delicious and it's very affordable. From the restaurant, Taipa Village (Rua do Cunha) is also very close, perfect for a stroll.
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What is the average rate for 4 star hotels in Macau?
For 4 star hotels in Macau, the average price on weekdays is NZD 286, and the average price on weekends (Friday–Saturday) is NZD 386.