Guest User
August 19, 2024
I would like to give some feedback on our stay: we found that everything here is dirty, poorly finished or broken. Despite a nice touch from the staff when we arrived (flowers on the bed), the first impression of the room is immediately the right one: it smells of humidity, the finishes are almost non-existent and the bathroom is dirty and moldy. The room does not close properly and there is no door insulation. At first glance and from the presentation photos of a polished exterior, the hotel looks nice. If we add to that the great services, it seems to be a charming hotel. Make no mistake, by doing too much, we do nothing well. I must grant the staff a desire to do well, because they must surely be overwhelmed by the number of rooms, and all the tasks. A little context: hotel booked by our tour operator to spend only a few hours there before climbing Mount Batur. It does the job. The bedding is OK. Avoid the restaurant if you can (it's also dirty), and don't count on a big breakfast unless you like eating local food.
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