Hotels near Playa Caracol, Cancun

I enjoyed this hostel a lot! It had a nice vibe and the people were very accommodating! It was also colorful and I liked the people and the common areas. The hostel was chill but fun at the same time!

The photos on Trip are 10 times better than the hotel itself the shower is cold there was no remote control for the air conditioning and they charge a fee upon arrival for cleaning the room which is not registered on the reservation otherwise overall it remains correct to spend a few nights in the hotel but nothing more.

Best hotel I've stayed at! The location is perfect for night-goers and is located in a good vicinity of some restaurants. The staff and service was amazing, ensuring the place is always well taken care of and secure... and let's not even get started on its phenomenal location next to the beach.

The experience was greatly diminished when the hotel charged $150.00 for the room and key deposits. That was almost equal to the price of my entire stay. This should have been listed in the hotel description. Only stating that additional charges may be charged does not warn of the excessive charge I received. In addition, I am still fighting with them to get part of the deposit back. I travel frequently and this charge was definitely more than most hotels. And obviously, if complaints are not lodged, the deposits are not returned.

The Hyatt Ziva in Cancun is one of those hotels I will go to endless times. First, there are 2 buildings inside the hotel. The adult-only high-rise floor is equipped with an infinity pool on the top floor. An access card is required for the entrance to the lobby, which provides good privacy. The family room can accommodate children and is divided into two types of rooms, the dolphin room and the sea view room. I went to the hotel front desk to upgrade to the dolphin room for 1 night (additional US$100). The floor-to-ceiling glass door opens to the dolphin area. There are six dolphins in total, and you can interact with the dolphins. Taking pictures is $100 for children who can take pictures independently, and $200 for two people who need to be accompanied by adults to enter the pool for 30 minutes. It is worth the experience. Personally, I think the sea view room is better. When you open the large floor-to-ceiling glass door, you can see the endless jelly sea. It is also quieter than the dolphin room. You can go to the dolphin area to see dolphins at any time, so the dolphin room is of little significance. Second, I ate at all eight restaurants in the hotel. Breakfast was all served in buffet-style restaurants. The variety is rich and can satisfy the tastes of people from all countries. The most recommended ones are the Italian restaurant and the French restaurant, which are a la carte. Way. The hotel also has an all-you-can-eat dessert shop (12:00 noon to 9:00 p.m.). I highly recommend trying the cakes and desserts. The cream is made very well, not sweet or greasy, unlike in the United States. The cake is so sweet~ Third, we highly recommend the beach hut, which is open from 9am to 6pm. It comes with services like ordering food, drinks, coconuts, and massages for US$150 a day. Fourth, parents with children must send them to the Kidz club. Picture 12 shows the activities inside. There are 6 teachers in it. They are all very, very nice girls. They are enthusiastic and love the children. My My daughter goes there every day. There are also many activities, including bracelet stringing, hand-painted hats, photo frame making, sand digging at the beach, go-kart racing, etc. Parents with children can free their hands. Fifth, the service staff at the hotel have a very good attitude. You can bring extra 1, 5, or 10 US dollars to eat with the chefs and service staff in each restaurant. The hotel's Asian restaurant has Teppanyaki, which requires reservation and can be made through the butler. Sixth, friends who like to drink can enjoy it. The hotel bar is open from morning to 11 o'clock in the evening. It is best to tip the bartender so that the alcohol content of the bartender you drink will be better, otherwise it will taste like Juice 🤭 Seventh, there is a local supermarket just a 5-minute walk outside the hotel. You can go to the supermarket to buy souvenirs. The price is relatively cheap. Do not go to the pedestrian street to buy souvenirs. The price is 10 times that of the supermarket. It is a pity that we were not matched with a butler this time, because each room is equipped with a private butler, and the Chinese-speaking butler did not work during the week of our stay. Because the butler will send red wine to the room after swiping the card, and each room is equipped with a service iPad. The order will be delivered in about 40 minutes, and the service is particularly attentive. Whether you are staying with children or as a couple, this hotel is a must-go and highly recommended.

I booked the Pyramid - Ocean Front room with two other couples based on the online reviews and the fancy brochure I perused online and I wish I could give it 5 stars. To begin with, I booked the Ocean Front room as this was supposed to be an adult-only block of rooms, yet they were not -- there were families with children in this block of hotel rooms, which was quite annoying as I was charged more for choosing the ocean front - adult-only room. Having to go up a set of stairs before reaching the elevators that would take us to our hotel room -- with luggage, mind you, was not fun at all. A huge design flaw. Check-in was fairly quick because we booked the rooms with the black wristband and so that was okay--we avoided a long line. The rooms were clean but the two bathrooms were extremely dated--not at all what you see in the pictures. The pillows were awesome and the bed was comfy enough. The alcoholic beverages were awful, awful, awful. They were extremely watered down and quite frankly a huge disappointment. The choices were extremely limited and what they offered was not good at all--not even the margaritas. The food was okay at the two buffet halls that we frequented----and as with every other review--we couldn't get a reservation at Careyes or Benazuza the nicer restaurants on the property--as they were booked well in advance. The Italian restaurant--La Trattoria was horrible--the food was undercooked and flavorless. We ended up leaving the restaurant and going to eat at the buffet hall--which is where ate for the rest of our stay. There's a lot of walking and a lot of little bridges throughout the property so wear comfortable shoes. The pool was nice and clean, but there wasn't really an adults-only area. We had no trouble finding lounge chairs and if you sit away from the swim-up bar, they do have poolside servers offering drinks--but again, watered-down versions of any alcoholic beverage requested. To get to the beach get ready to go down a huge set of stairs -- the water was very choppy, but if you like the waves like I do, then you'll definitely enjoy the beautiful blue-green water. If you booked your stay with JetBlue Vacations --as we did -- and you added the free transportation (Insider Experience) be sure to schedule your departure well in advance (3 days) or you will have to pay for a taxi to take you to the airport because they will not pick you up nor answer their phone. Also, have your info handy when you arrive at their bus/taxi pick-up location as you're going to need it to even get on the bus to be taken to your hotel. All in all a big disappointment--so I'm glad we only booked a 4-day/3 night mini vacation. We made the best of it and it was nice to get away, but we will definitely not be returning to this property.

My stay at Nomads Party Hostel in Cancun was amazing! The hostel covers cleanness, safeness and a centric location that is perfect for exploring Cancun, with easy access to the city's main attractions. The staff was helpful and always ready with great tips and recommendations. If you're looking for a fun and secure place to stay in Cancun, I highly recommend Nomads Party Hostel!

After a night trip to the suburbs, we arrived at ADO Bus Terminal Cancun and stayed for one day. It is convenient because it is within walking distance from the terminal, and there are many restaurants as it is in the center of the city. There is a local park nearby and a night market (food and souvenirs), great for an evening stroll. Breakfast was served as a buffet and was ok.