Hotels near Kessler Park United Methodist, Dallas

First of all, when it says the rooms have a ”shower/tub combination”, don’t believe them. Don’t believe ANY hotel chain on that: they are taking out the tubs as fast as possible. Cheaper to have a walk-in shower, easier to clean. ***But how do you bathe your small child in a shower?*** They’ve never had a shower and here you are in a strange place and suddenly they have water hitting their face and head and are terrified. But the description SAID there was a TUB, right? What are hotel execs thinking -- that we won’t notice? DON’T TAKE OUT ALL THE TUBS, people. We reserved a room for our family based on that description. I went downstairs before we finished putting down our suitcases, to say ”there must be some mistake, I have a little kid and there’s NO TUB in the bathroom, just a big shower stall. And I reserved a room with a tub.” But there were no other rooms available that have a tub. This trend needs to stop. Either put the tub back in or CHANGE your description. And TripAdvisor, be on notice that you cannot any longer say ”shower/tub combination” as one of the options, because MANY HOTELS NO LONGER OFFER THEM, so split that option into ”Shower only” AND ”Shower/tub combination”, thank you. Don’t do this to families! We take these rooms so we can use the kitchen which makes things easier on us but instead, you make it hard on us in the bathroom, not easier with that huge error. Aside from that, the room was clean. We dropped something behind the sofa/sleeper sofa and had to take it apart to retrieve the item, and it all was clean under there, pretty amazing. All dishes and silverware were in the dishwasher, still hot from steaming and drying, a good thing. Some surfaces are showing wear and tear. The doors in the cabinet under the bathroom sink are missing, and the woodwork is chipped and worn. There are no pens or pads of paper or directories about what’s nearby, in the room. Oh sure, they put some information on the TV but no pens? At a Marriott? So I asked for a few at the front desk and the person gave me ONE, saying ”COVID”. Sure, blame COVID for everything! The morning breakfast is good: scrambled eggs, bacon (not every day), sausage (most days), bread/muffins/bagels for toasting, grits, fresh fruit, yogurt, juices (not the best but they’ll do), cucumber water (nice!), waffles you make yourself. Not from Whole Foods but hey, pretty good. For a couple of days, there was no butter, oddly enough. And the person maintaining the kitchen and food-serving area for several days was not wearing a mask. But COVID! Come on, staff, either all wear a mask or all don’t wear them. One of the managers never wore one, but three others did. Signs everywhere about wearing a mask, too. And hardly any guests wore them in the common areas, either, including the elevators. Then again, this is Texas. I think the bed is too high. But the room was quiet, and faced west so we saw a few spectacular sunsets. The grounds outside need attention: y

Pool was nice room was really nice & the trip overall is perfect I would come again

Stayed here for 2 nights and enjoyed my stay. The entire team is very friendly and will promptly address any concerns. Valet had the most attentive staff I have ever seen. I was on the 20th floor near an ice machine which was a little loud but my fault since I picked that room. My fridge did not work but the team immediately took care of it for me. As others stated, the bathroom is small but the shower was nice. They do a great job here!

The hotel is conveniently located in the city centre and is within walking distance of the convention center or nearby famous attractions. The rooms are clean and welcoming, soundproof and quiet. Hotel breakfast is OK, every day is not the same, you can make your own pizza. You can also relax in the hotel lobby and have a free coffee. Overall feels good.

Not overwhelmingly friendly. Long check in with nobody else there. No luggage cart. Had to bring everything in because the reviews warn of car robberies. No warm breakfast. Password written wrong on card key holder. Ugh. The little things. I called the front desk for the password. LYT57. See photo.

So I admittedly don't write reviews unless it's stellar or terrible but I had to look and you can apparently only review the hotel on the Marriott website if you're sent a ”guest satisfaction” survey. The hotel itself is in a pretty decent place, the restaurant/bar is ok, and the rooms are generally pretty nice. What got me though is that when I walked in to my room it was probably 84-86 degrees. The AC blew hot air on me all night long and never got below 76 degrees and you could hear it click off despite being set to much lower than that. I, as expected, woke up with a raspy voice and was very lethargic for the day. For a hotel that runs close to $200/night I guess I would expect the ability to have a comfortable room. Will definitely not be staying there again...