Guest User
October 6, 2024
A very bad experience for two nights
Cleanliness: Stayed for two nights. This is the first time in my life that I have seen such outrageous cleanliness. As a star hotel, it is extremely poor. The drawer where I kept my toothbrush was open when I left and it was still open when I came back. The washbasin was also open. The two small towels were not replaced when they were dirty, the garbage on the counter was not thrown away, and the faucets were all stained by water from the previous day. None of the takeaways and food left in the room were thrown away. What happened when I left? It's still the same when I come back. I've never seen anything so outrageous. If the bed hadn't been made and the slippers had been replaced, it would have been fine without cleaning.
Service: When I first arrived at the hotel, welcome fruits were placed in the guest room. I didn’t have any for two nights, but I asked for them myself the next day. It was amazing.
Environment: The bed sheets and quilts are the worst I have ever seen in my life. They are very, very rough and can make people uncomfortable to death. And the room is not soundproof, you can hear the conversation next door, and the conversation in the corridor is clearer.
3,000 yuan for two nights is like a scam for this kind of experience. It's really not even as good as a fast hotel.
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