Hotels near Westgate Mall in Shanghai

We had such an amazing experience at this Disney hotel, and I truly feel like this property deserves every bit of praise. My husband, our 6 kids, and I traveled all the way from Orlando, Florida in America, and after such a big trip, staying somewhere this welcoming, clean, and well-run meant so much to us. From the moment we arrived, the staff made such a strong impression on me. Every single person we interacted with was incredibly kind, welcoming, patient, and genuinely helpful. It did not feel fake or forced at all, it felt like they truly cared about making sure our stay was comfortable and special. One thing I really want to mention is that even with us traveling from America, the language barrier was honestly not hard at all when dealing with the staff. That was something I truly appreciated. Everyone was so kind, so patient, and so willing to help that communication never felt stressful. They made everything feel easy and comfortable, and that meant a lot, especially traveling with a big family and small children. No matter what we needed, they did their best to help us understand and made sure we felt taken care of. That level of effort, patience, and kindness goes a very long way, and they really made us feel welcome. The staff went above and beyond in so many little ways, and those things really added up. Any time I had a question, needed help, or wasn’t sure about something, someone was there with a smile, ready to help without hesitation. That kind of service stands out, especially when you are traveling with family, and it made such a huge difference for us. They were not just “nice” .They were the kind of staff that makes you stop and think, wow, these people really care. You can feel when people are just doing a job, and you can also feel when people are truly making an effort to give guests a great experience. This staff absolutely did that. Now let me talk about the cleanliness, because honestly this is one of the cleanest hotel properties and rooms I have ever seen in my life. I do not say that lightly. The moment we walked in, everything looked absolutely spotless. Not just tidy, not just “good enough,” but truly immaculate. The room looked fresh, polished, and cared for in a way that is hard to explain unless you see it for yourself. Every surface looked pristine. The floors were clean, the bathroom was shining, the bedding felt fresh and perfectly maintained, and the entire room gave that rare feeling of being deeply, properly cleaned. There was not that uneasy hotel feeling some places have where you start wondering what has or has not really been cleaned. This place felt the complete opposite. It felt sanitized, refreshed, and cared for to the highest standard. The room was so clean that it immediately made us feel comfortable enough to fully relax. When you are staying with children, cleanliness matters even more, and this hotel absolutely exceeded expectations. I noticed the details, and the details matter. The bathroom was spotless, the beds looked crisp and fresh, the furniture was clean, the floors looked amazing, and the whole room felt like it had been cleaned with real care and pride. Even beyond the room itself, the entire property was unbelievably clean. That is what impressed me so much. Usually a hotel might have a nice room, but the hallways, common areas, elevators, or grounds do not always match that same level of care. Here, the cleanliness was consistent everywhere. The entire property was beautifully maintained, and you could clearly tell that cleanliness is taken seriously at every level. Everything looked so well-kept, so polished, and so intentionally maintained that it honestly made the whole stay feel even more luxurious and relaxing. It is such a good feeling to be able to fully settle in and enjoy your stay without noticing dirt, neglect, or things being overlooked. This hotel gave us that peace of mind completely. You can tell there is real effort behind the scenes to keep ever

Stepping into the lobby, I was immediately drawn to the stunning flower arrangement at the front desk – so stylish and clearly freshly changed that day, it really brought the whole space to life. The hotel's overall Art Deco style, with its geometric lines and brass accents, was a feast for the eyes everywhere, from the elevators to the hallways, and perfectly suited my taste. The cleaning staff were also incredibly friendly, always greeting me warmly, making me feel as comfortable as if I were staying at a friend's house.

The hotel boasts an excellent location, just 300 meters from Nanjing East Road Metro Station. It's incredibly convenient to take Metro Line 2 or Line 10 to the railway station and the airport. This time, we stayed in the Little Bumblebee Slide Tent room, which came with its own slide – my child absolutely loved it! 💕 The room design was very playful and child-friendly, and our overall stay was fantastic. It's definitely my top choice for traveling with kids; I highly recommend it! The staff were all incredibly friendly and helpful too, always offering assistance with our luggage.

We booked this eco-friendly hotel for 3 nights. The hotel is very conveniently located: there's a metro station nearby, as well as two shopping centres. The hotel is large, but there was quiet and peaceful. The view from the window was beautiful, even despite the typhoon that was hitting Shanghai these days (our room was on the 12th floor. We chose the hotel because of its location and good breakfasts. The breakfasts were really very delicious and tasty. There was both Chinese and European food. A wide selection of fruits: watermelons, melons, apricots, mangoes, bananas, dragon fruit. There were many different pastries, several types of yogurts, even matcha yogurt. Also, at the exit from the restaurant, there was a Candy Bar with chewy marmalade: you can put the marmalade in a small bag. The room had everything, including a capsule coffee machine, an ironing board, and an iron, which is very convenient. l'd especially like to mention the eco-friendly slippers, which really stand out from the slippers in other hotels: they're very comfortable. The staff was polite and quickly resolved any issues that arise.

Upon arrival, there was a somewhat complicated issue that could only be resolved via WeChat. The room was spacious, quiet, and relatively clean. The service was excellent: the owner responded to messages quickly, helped change the room number, and extended our stay in the same room.

This stay, I chose the Bund Club Suite located in the main building. The room retains the vintage layout native to the old architecture, featuring hardwood floors, a decorative vintage fireplace, and a signature four-poster canopy bed, along with a separate living room and a walk-in closet. The dedicated concierge, Aaron, and the marble bathroom with a classic clawfoot tub, all highlight the historical essence of Old Shanghai in every detail. It perfectly preserves the charm of a century-old building while also offering the comforts of modern living.

Good environment, very quiet, suitable for family travel Facilities: complete, the boss is very good, you can contact anything you want Hygienic: Very good, things are new and very clean Environment: Quiet, with garden in front Service: Thoughtful, you can add the boss WeChat

Great review! It's a loft with European-style decor, located in a Shikumen alleyway. I loved the small courtyard, perfect for an evening drink. It was clean and hygienic, with one large bed, one small bed, and a sofa. There's a projector and a smart toilet, plus a kitchen fully equipped with utensils, dishes, and seasonings. A microwave is also available for heating food. The hot water and air conditioning worked perfectly. Disposable towels are available for a fee. There's also a washing machine and a drying rack, which is excellent and very convenient for longer stays! The service was very good, and any issues were promptly resolved. It's not far from attractions like the Bund and museums. Sinan Mansions and Tianzifang are within walking distance, with the latter being particularly close and great for a stroll. The sheets and duvet covers were clean and comfortable. The sofa bed comforter was a bit thick, and the large bed's mattress was quite soft – I personally prefer a firmer bed, but everything else was great. Highly recommend!

My experience at this hotel was absolutely fantastic! The room was super clean and comfortable, which made my stay very pleasant. What really stood out was the staff's kindness; it truly touched me. When I was struggling to figure out how to order takeout, they patiently explained everything and even personally helped me with a drink purchase since I'm a foreigner and had difficulty with the payment. At checkout, they even gave me a hand cream as a gift, making my trip perfect right until the very end. Thanks to their warm hospitality and the immaculate room, I had a truly wonderful time. I will definitely be back!

We had a wonderful stay at this hotel. The location is fantastic—within easy walking distance of Shanghai Railway Station. If you’re traveling through Shanghai and need to transfer to Pudong Airport, this is a very convenient place for an overnight stay or layover. The customer service was superb. The front desk staff were friendly, professional, and very efficient. Mr. Li was especially helpful, and it was obvious that he takes his job very seriously. Our room was clean, spacious, comfortable, and quiet. We really had nothing to complain about. The hotel also offers a breakfast buffet with a good variety of selections, which was very convenient before heading out in the morning. Thumbs up for the front-lobby décor! My daughters loved the fountain with the colorful goldfish. Overall, we were very happy with our stay. Great location, excellent service, and comfortable accommodations. We would definitely stay here again!