Hotels near Bali Collection in Bali

Honest Review: Beautiful Location, But Showing Its Age. I stayed at Merusaka Nusa Dua expecting a true 5-star experience, but the hotel feels like an older property that is not being properly maintained. The Good: • The location is excellent right in prime Nusa Dua, just steps away from a long stretch of beautiful white sandy beach that is very clean. • The lobby is spacious, airy, and surprisingly cool and welcoming. • staff are friendly and professional. The Bad: Unfortunately, our first room was extremely uncomfortable. The air conditioning was not working properly (the room stayed hot and humid), with water dripping from the unit due to condensation. When we called reception, they sent an engineer who confirmed the unit was old and basically couldn’t fix it on the spot. Thankfully, Pak Jaya (the manager) responded quickly and personally came to move us to a new room. The second room’s air conditioning worked perfectly and was very cooling. His personal attention and fast action were much appreciated. However, the restaurant buffet was as disappointing as the first room. Flies were swarming around the food stations, especially the eggs, fruits, and porridge. This is unacceptable for a hotel of this category. Final Thoughts: Merusaka Nusa Dua has a fantastic location and some good staff, but the hotel is clearly aging and the maintenance standards (especially air conditioning and pest control in the restaurant) need serious improvement. Management should review their maintenance schedule and monitor room conditions more strictly. Because of this experience, I would not choose to stay here again. Rating suggestion: 3/5 or 6/10 (mainly saved by the location and the manager’s helpful response).

A classic Hilton that lives up to its brand. The room was clean with no strange odors. Everything was new and in good condition. I was especially pleased with the self-service laundry room which included a dryer. The pool was good and clean with refreshing water. We stayed in the building further back, so we couldn't hear the road, but the front building would likely be noisy. There are currency exchange offices and shops just around the corner.

The rooms are good and clean. The bed was great, but it was really noisy. Overall, the hotel's design is cool. The pool, in my opinion, is awful; there are no lounge chairs, and the ones that are there are in bad condition. We only stayed one night, and it's a good thing it was just one. Everything is within walking distance nearby. The breakfasts were so-so 😕, I'd say we weren't impressed 🙃.

This hotel is part of a larger resort complex. You can even feed the squirrels at breakfast! The swimming pool is huge and they offer a kids' club, which was really great. However, I did find a hair on the bedding when I checked in. After I contacted them, they promptly changed all the linens for me. Overall, it offers good value for money, but it's really best for just lounging at the hotel or on the beach. You can have lunch and dinner at the hotel, or explore the many restaurants on the street outside. The cost of living here is comparable to Sanya.

This is our second time staying at this hotel. It's not too crowded. The breakfasts have become a bit sparse, but the location is convenient. There's a shuttle to the beach, and the sea is clean and beautiful. All the massage parlors and restaurants are nearby. The price and quality are well-matched. If you're planning to explore a lot of places in Bali and not just stay at the hotel all day, I recommend this hotel; you won't regret it.

Disappointing 5-Star Experience at Bali Nusa Dua Hotel It feels More Like a Tired 3-Star Rating: 2/5 Claimed as a 5-star property, but age and poor management drag it down. Better alternatives abound nearby for just 10% to 25% extra cost. Arrival & Infrastructure (Major Inconvenience) No dedicated lift from the car park to the lobby so you’re forced to walk the exact same path as vehicles which is outdoor. In dry weather it’s annoyingly hot; in the rain (common in Bali), it’s downright hazardous and soaked clothes guaranteed. This basic oversight screams lazy planning and zero guest empathy. They allow one of car to park in front of the lobby, seems some local big shot so the staff dont dare to tell him to park in the parking lot. It hinder my manouver to get my ca to car park. Room Condition (Renovated, But Half-Hearted) • Signs of age everywhere: Ancient non-smart TV, mattress so soft and sunken it ruins sleep. • Bathtub fiasco: Newly installed, but the shower curtain sits a mere 1 cm from the edge—water splashes everywhere. • Toilet half malfunction: Flush button often fails to reset, causing water to run non-stop (wasted resources + noise). You have to properly press in the center and make sure it bounce back. • Terrace door nightmare: Single curtain covers the glass sliding door. Instinct says swing curtain right-to-left and slide the door, wrong. A hidden center lock requires pushing the door leftward from the middle. Confusing, frustrating, and not intuitive at all. Renovations feel superficial; details were clearly ignored. Breakfast is adequate, but Forgettable. Buffet offers decent variety (i assume all halal, which i am not expected), but nothing standout. Very basic selections, no wow factor, no creativity. Restaurant is functional at best. Check-In Process (Rigid Management Hurts Service) Staff seemed inexperienced: a newbie handled my registration under constant side-eye supervision from a senior. Policy demands ID from every occupant, but I was still parking when they processed the lead booker. Result? Staff interrupted me, knocked on my room for the second ID card. This is the only hotel in Bali I’ve encountered with such inflexible rules. Management prioritizes bureaucracy over training or common sense, let minor slips go while new staff learn. It reflects poor leadership and zero service mindset. Final Verdict The Bali Nusa Dua Hotel trades on its 5-star label and location, but operational laziness and outdated bones make it underwhelming. For just 10-25% extra cost, nearby competitors deliver modern rooms, seamless logistics, and genuine hospitality. Skip this one, plenty of superior options in Nusa Dua without the headaches.

This is an excellent Balinese-style hotel. While it's not brand new, it's very well-maintained. All the rooms are spacious, and guests don't disturb each other – there aren't too many rooms anyway. There are also beautiful villas with private grounds and pools. The main pool is convenient and clean. There's a small spa on the hotel premises. Room cleaning happens daily, and water and coffee are replenished. The breakfasts are fantastic, with fruits, vegetables, meat dishes, an egg station, and juices – the chef really does a great job. We had no problem getting extra coffee and sugar for our room. You can order lunch and dinner from the menu, and the food is delicious; we really enjoyed it. There's also billiards and a large lobby with small ponds where fish swim. Parking is available for both cars and motorcycles. The hotel has its own beach with sun loungers, and beach towels are provided directly at the beach, which is accessed by shuttle carts. Shops and currency exchange offices are within walking distance, as are cafes and a market. It's a good family hotel in a great location.

Pros: Daily cleaning, sandy beach a 10-minute walk away, buffet breakfast, comfortable bed and pillows. Cons: It was incredibly noisy, and we didn't get any sleep for all 4 nights. Our room was on the first floor of the main building, and there was zero soundproofing. Construction workers were noisy outside our window until 2 AM, and then hotel staff started making noise in the hallway at 6 AM, preparing breakfast. There were also a lot of tiny ants in the room. The supermarket, cafes, and spas were quite far, about a 30-minute walk.

1. The bathroom is very pleasant, spacious, and convenient. Nothing splashes onto the floor, and it closes perfectly. 2. The bed is excellent, with comfortable pillows and a mattress. The outlets are great, with ports for all possible plug types. 3. I didn't hear any excessive noise. 4. The internet is decent. I didn't test it for video conferences, but it was sufficient for everything else. 5. The service is good. We didn't have any complex questions, but everything else was very pleasant. 6. The location is excellent. It's a 7-minute walk to the beach. 7. The air conditioning doesn't blow directly onto the bed, and the room's atmosphere is pleasant. 8. The breakfasts were the best throughout our entire vacation in Bali (and we stayed in 6 hotels of different price categories). 9. The pool is very picturesque. You can watch the sunset from it! 🌇 10. No critters whatsoever; everything feels very safe and pleasant. 11. Value for money is 11/10. I didn't expect such quality. 12. The main advantages are the price and the breakfasts. Upon check-in, they even let us choose the scent for the room diffuser. The downside – we weren't the only ones who noticed how good the hotel is. As a result, it's quite fully booked.

The hotel's public areas are quite nice. The shower filter didn't turn yellow at all during my 3-day stay, which is good. There were no slippers provided. Breakfast was included but had to be ordered from a menu. One day we had to leave at 6:30 AM, and after telling the front desk, they packed breakfast for us to take on the go. We couldn't find any convenience stores or restaurants around the hotel; you might have to walk a bit far. Upon check-in, there was a welcome letter mentioning nearby supermarkets, but we didn't inquire further. If you're just looking for a place to stay overnight to facilitate your onward journey, I think this price is a great deal. The hotel's own restaurant charges around 50-60k for fried rice or fried noodles, which is about 20-30 RMB, so I don't think it's expensive at all.