Choose the brand new Hampton by Hilton London Croydon for excellent road and rail links. The Hampton by Hilton London Croydon is located in Croydon town centre just 16 minutes from London Victoria and 14 minutes from Gatwick Airport by train. East Croydon Station is just a stroll away from the hotel. We are outside the London congestion zone and the M25 is only 11 miles away from the hotel.
The Hampton by Hilton London Croydon is the ideal place to stay if you are travelling on business or leisure.
Major corporate and government offices are within walking distance of the hotel.
Or if you are here on leisure enjoy a River Thames Cruise and a ride on the London Eye. See the ceremonial troops outside Buckingham Palace and browse the latest fashions on bustling Regent Street. Do not miss out in exploring Croydon with its excellent parks and shopping areas.
Visit the All England Lawn Tennis and Croquet Club in Wimbledon. The Tram from East Croydon will take you to Wimbledon Station in 25 minutes.
Enjoy our free hot breakfast buffet to start off your day. Why not work out in our in-house Gym before breakfast or after a busy day?
Relax in our lounge with featured fire place and feel like home with a glass of your favourite drink from our bar.
With our free Wi-Fi throughout the hotel you will stay in touch with work, friends and relatives.
After a long day, you can enjoy a variety of delicious dining options without leaving the hotel. Enjoy international and traditional cuisine with the dining service available at the Hampton by Hilton™ London Croydon . Choose from a variety of appetizers, entrées and dessert options. A children’s menu is also available.
GGuest User2024.02.15
Outstanding customer services by all staff members who love their jobs and they ensure all the guests are well looked after. Excellent location with walking distance to 2 subway stations and the airport bus stop. Full breakfast provided, a warm and welcoming dining area. Will definitely stay at this hotel again for my next London visit.
With a stay at Leonardo Hotel London Croydon - formerly Jurys Inn in Croydon, you'll be 8.7 mi (14 km) from Wimbledon Tennis Club and 9.4 mi (15.2 km) from Epsom Downs Racecourse. This eco-certified hotel is 10.6 mi (17.1 km) from London Eye and 11.3 mi (18.2 km) from Trafalgar Square.
Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and a reception hall.
Stop by the hotel's restaurant for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 240 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
SSAM CHEONG2024.07.02
A nice hotel at reasonable price near London. It would take 15 minutes to get to the centre of London by train.
The hotel was situated between East Croydon station and West Croydon station, with 10 minutes walk to either station. There is a shopping centre at the opposite of the hotel. Lots of eateries nearby. The atmosphere there was relaxing and safe.
The staff was nice, amenities were adequate. It is recommended in general.
A central Croydon hotel with bright, thoughtfully designed rooms and breakfast includedHoliday Inn Express® London - Croydon is in the centre of Croydon, next to the Centrale Shopping Centre.It’s a short walk to East Croydon station, where direct trains speed you to London Victoria or London Bridge in 20 minutes. Gatwick Airport (LGW) is also 20 minutes on the train, or 30 minutes by car. You’ll find a tram stop a few steps from the hotel. If you’re in town for a Crystal Palace game, it’s a short drive or bus ride to Selhurst Park Stadium. For your event needs, 8 versatile, fully equipped meeting rooms provide space for up to 65 guests. With plenty of natural light, these high-floor rooms offer sweeping views over London, and refreshments are available to suit your needs.At this hotel you can enjoy:- Free WiFi- A pillow menuFuel up for the day with the included Express Start™ Breakfast with a range of hot English and continental choices. The smart restaurant also offers snacks from the All Day Dining menu for whenever you’re feeling peckish, as well as international dishes for dinner. Stylish Next Generation rooms offer 43"Flat Screen TVs with casting and apps such as Netflix and Amazon Prime and include blackout curtains for a restful night. For panoramic Croydon views, ask to stay on the hotel’s higher floors.
GGuest User2024.08.08
It takes about 10 minutes to get to London. You can use transportation cards. The room is big and the bed is big. It is convenient for eating and shopping around. It is more cost-effective than hotels in London.
Excellent
46 review
4.4/5
Price from
CAD 154
per night
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With a stay at easyHotel London Croydon, you'll be centrally located in Croydon, within a 15-minute drive of Crystal Palace Park and Surrey Hills. This hotel is 10.3 mi (16.6 km) from London Eye and 10.4 mi (16.8 km) from Big Ben.
Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
Make yourself at home in one of the 103 air-conditioned guestrooms. Bathrooms have showers and complimentary toiletries. Conveniences include irons/ironing boards, and housekeeping is provided daily.
3316angusj2021.02.17
I was a little bit dubious about booking this hotel because it was so cheap (£29 per night) and because of some of the bad reviews I had read. I booked the hotel for one night anyway as I just needed a bed for the night and was prepared to have a less than pleasant stay, however my stay was not bad at all. I was able to park my car a couple of streets away for free from 6pm up until 9am (but always check the road signs or ask a member of staff what the parking times are. On arrival the reception staff were friendly and helpful. I liked the fact that you couldn't use the elevator without your electronic room key as I am not complacent about security. My room was on the 7th floor and being so high up I couldn't hear the traffic but I could hear the tv in the room next door but it wasn't loud enough to prevent me from getting to sleep. Even though the room was smaller than I was used to, I was able to walk around the bed. And that was it... no table or chair but there was a fixing on the wall where you could hang your clothes and bag. The heater was excellent and mine was able to get up to 32°C/89°F as it was a cold night outside around -2°C/28°F but my room was warm in just a few minutes. The room was clean and so was the bed linen and had quite a nice graphic stenciled on the wall of the London skyline. I know I'm probably being fussy here but the tv which was excellent by the way was way too big for the room. I suppose some people would love this but it really did strain my eyes. Turning down the brightness helped a little but I ended up turning it off in the end. The bathroom was small but clean with a large liquid soap dispenser on the sink. I was able to get the temperature I wanted on the shower in about 30 seconds. The shower curtain didn't pull all the way round because it was incorrectly fitted and I just left it as it was. The bed was comfortable and my nights sleep was undisturbed. There was a kettle and microwave oven you could use downstairs so I just heated up a subway sandwich I had left over from the night before. In conclusion: Yes it is very basic but if you just need a bed for a night or two (probably not much longer) then in my experience you can't go far wrong here. I have seen some of the nightmare reviews but that was not my experience.
Explore the highlights of London from Holiday Inn Express London Wandsworth. Heathrow Airport is 10 miles away. Catch flights from Gatwick Airport (LGW) via Clapham Junction Station, or Heathrow Airport (LHR) is just over an hour away. Wandsworth town station is a 5-minute walk away.Stroll along the river in Wandsworth Park or take a boat trip along the Thames for scenic views of the Houses of Parliament and Tower Bridge or enjoy a show at Battersea Arts Centre. Take the London Underground to visit popular sights like Big Ben, The London Eye and Buckingham Palace. Head to Cherry Red Records Stadium to experience the thrill of the game and to cheer on AFC Wimbledon. Watch rugby at nearby Twickenham Stadium or if you’re in town for tennis at Wimbledon, it’s a short tube ride away.Order a snack and pint from the bar and relax in the hotel lounge after a day’s sightseeing. In the morning, tuck into a buffet breakfast, free for every guest.
GGuest User2022.08.14
Good location near bus/trains. Smugglers Way is quieter than you might think it would be. I asked for an accessible room and my room was on the ground floor, and it had a shower wet room. The shower was not very powerful but it was adequate. The room was clean and the air con worked well (needed in the heatwave). I would say everything was good except the price (155) and the 'free' breakfast. The breakfast was a complete free-for-all with people all over the place and no signage (would help if people queued in one direction I think). 2 of the 4 hot items were empty (no bacon or scrambled egg); we were told a 20 minute wait for more croissants, there were no pastries left and at one point they even ran out of bread. This was at 9am so not at the end of breakfast service. I wanted porridge and it wasn't clear that this was an item you had to ask for, there was no-one to ask anyway! It would have been good if a member of staff was on hand in the breakfast area to refill and advise customers. There was one member of staff trying to clear all the tables and she was being asked lots of questions and ”clear this table now” by impolite customers. You could not sit at an empty clean table because she was so overstretched. She was clearly doing her best and staying polite and helpful. As I checked out someone was ranting about the breakfast to the staff so they were also unhappy with it. It is the worst breakfast I've ever had in a hotel and I have stayed in a good number of them! I have been bitten by an insect/flea or something on my foot and I was wearing socks at all times except in the hotel room so I can only assume it was something in the room? I understand they do let pets in this hotel so I'm hoping it's not bed bugs!
With a stay at Axiom Park Hotel, you'll be centrally located in London, within a 5-minute drive of Clapham Common and Battersea Power Station. This aparthotel is 2.5 mi (4 km) from Buckingham Palace and 2.5 mi (4.1 km) from Natural History Museum.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Featured amenities include express check-in, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 34 individually decorated guestrooms, featuring kitchenettes. Your Select Comfort bed comes with Egyptian cotton sheets. LCD televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and refrigerators, and housekeeping is provided daily.
GGuest User2022.09.14
The worst hotel stay I have experienced! Arrived after a hectic day at work only to be greeted by the rudest receptionist I have ever encountered. I travel and stay in London on a weekly basis and have never experienced customer service like it. Receptionist was agrresive in attitude and demanded a cash payment of £100 on entering the hotel. I explained I had paid in adance in full via booking.com with no notification at time of booking that a deposit would be required. Rudely demanded of photo ID and notified a charge of £250 would be taken for evidence of drug use. I am a professional business customer and this was so poorly judged by staff. I was told I was emailed on booking that cash deposit of £100 would be demanded on booking 2 weeks prior. Communication was provided on the day at 9.00am via booking.com email and was not seen due to being at work. Was told I should walk to a cash point in the rain with little direction as to where the nearest cash point was. It was pouring with rain, getting dark and I was a lone female customer. Receptionist replied that she was happy to cancel my booking if I preferred . The day of the queen's return to buckingham Palace with no chance of securing an alternative hotel. After returning with the cash I was given a key card with no holder with room number on. I made my way to my room after clarifying room number twice, staff area doors in corridors left open exposing dirty laundry, key card device broken off door, semen stains on wall, public hair on top of bed sheets. Mortified, so much so I didn't get under the sheets for fear of what I would find. Tried to have a wash to find the shower gel had been topped up 3 quarters with water from a previous guest. Worst stay of my life!!! Unsafe and should be closed down!!
Boasting a fantastic location at the acclaimed Imperial Wharf, DoubleTree by Hilton Hotel London - Chelsea is an ideal base in the heart of the prestigious area of Chelsea. From our hotel, guests can explore the eclectic cafes and chic boutiques of Kings Road and Chelsea Harbour; watch a Premiership football match at the Chelsea and Fulham Football Clubs or visit some of London's most popular attractions. The hotel is located a one minute walk from Imperial Wharf station on the London Overground. We have recently added to our offering with the introduction of Cré, our new cocktail bar and coffee lounge. The Ethos of Cré represents our love for nature, respect for the planet and a celebration of togetherness. The name (Irish for earth) is drawn from our planet and what it gives us, including natural resources. Grounded by a promise of carefully sourced, fresh British inspired small dishes and lovingly crafted cocktails for social get togethers.
Make yourself at home in one of the 172 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
GGuest User2022.07.12
If you're looking for a hotel to visit London, this is not the one. To give you an idea : Piccadilly Circus is about 1.5 hours to walk and about 45 minutes by taxi (expensive) and, if you're lucky, about the same by public transport (a mixture of walking, bus and tube... and a pain!) That said, if you need a hotel in this particlar area – which is actually nearer to Fulham than Sloane Square, then you could do much worse. The welcome was genuinely warm and we were made to feel appreciated. Despite checking in the previous day via the Hilton app., no room could be allocated, so we had to check in again at the front desk. The check in staff was charming and efficient and her trainee status was not evident. Our 6th floor room, well away from the renovation noise on the 1st floor felt, however, like a downgrade from the 'Queen' room we'd booked, as it had a double bed in it (150cm) – like Hampton Inns, which Hilton class as 2 categories below Doubletree. For Diamond members – who can expect room upgrades “up to a one bedroom suite” - this could be a disappointment. Queen beds are usually 160cm, doubles 150cm. If this hotel is selling doubles as queens, then I personally think this is a bit naughty of them. Also, despite the hotel stating that their 1st floor renovation work does not start before 9 a.m., they do not mention that the massive building project which half-encircles the hotel, starts well before this time and is constant throughout the day and, by the look of things, is destined to last for a long time yet. The room was clean, the bed comfortable although narrow and, apart from a few stains, the room was adequat for a one or two night stay. I wouldn't like to stay longer, as the bathroom is even smaller than a Hampton Inn – there's nowhere to put a toilet bag and nowhere to hang used towels. The shower unit is the same style as in Hamptons but much smaller than most. The toilet seat was loose and so was 'interesting' when using it, several plug sockets in the room did not work and the a/c and TV turned themseves off several times during our stay. Otherwise the room was well designed, with enough mirrors, work surface, chair, safe etc. and fridge that gets things cold enough – if you are willing to wait about 18 hours, that is! Don't expect a good sleep – the doors are not sound-proofed and are paper-thin. Room doors are also constantly 'banging' shut due to the spring mechanism. The lobby bar is well stocked but has slighly frightening prices. We didn't try the restaurant – choosing a Middle-Eastern restaurant 5 minutes' walk away – but the food we saw looked to be well-presented and seemed to be of the fast food type. The breakfast was, to be totally frank, extremely disappointing. The quality was good but the choice was extremely poor for a Doubletree and, in comparison to the maybe 30 or 40 Doubletrees I've stayed in, is by far the worst breakfast 'spread' I've seen to date. No ham, no smoked salmon, not even any utensils for the
With a stay at Grand Sapphire Hotel & Banqueting in Croydon, you'll be 10.9 mi (17.6 km) from Westminster Bridge and 11.1 mi (17.8 km) from Westminster Abbey. This hotel is 11.1 mi (17.9 km) from Big Ben and 11.8 mi (19.1 km) from Natural History Museum.
Make use of convenient amenities, which include complimentary wireless internet access and wedding services.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Stay in one of 40 guestrooms featuring flat-screen televisions.
GGuest User2023.08.18
Excellent stay, the meals offered by the hotel are simply incredible. Nothing to say.
Centrally located in London, Dreamtel London Kensington is within a 15-minute walk of Kensington High Street and Natural History Museum. This hotel is 1.1 mi (1.7 km) from Olympia Conference and Exhibition Centre and 1.2 mi (1.9 km) from Royal Albert Hall.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Stay in one of 65 guestrooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free international calls.
Ssonthegr82024.09.14
it was lovely staying here. the location is super insane for central london and the price, affordable! if i will go back to london. i am sure i will stay there adter this
With a stay at Holiday Inn Express London Heathrow T4, an IHG Hotel in Hounslow (Heathrow Villages), you'll be within a 15-minute drive of Thorpe Park and Hampton Court Palace. This hotel is 8.6 mi (13.9 km) from Windsor Castle and 12.3 mi (19.8 km) from Wembley Stadium.
Grab a bite to eat at Express Cafe & Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served on weekdays from 5:00 AM to 10:00 AM and on weekends from 5:00 AM to 11:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 457 air-conditioned rooms featuring flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
CChung Hei2024.07.27
To here because of catching the flight after checking out from the uni student hall.
The hotel is close to Terminal 4 of Heathrow Airport and the instructions for going to the hotel are clear, just about 5 minutes from the terminal exit near Heathrow Terminal 4.
Go upstairs via the lift to the level written 'hotel'.
The staff is very nice and they allow me to check in at about 12PM which is normally after 14PM without any charges.
The staff is friendly and willing to solve problems.
The room I got is really nice and see no dust or trash in the room. The bed is nicely tidy and all the devices in the room like tv, clothes iron and its desk, dryer, etc.
The free breakfast included for all guests is not very impressive but fair enough.
It's a buffet and it had bread, beans, bacon, sausage, etc, just a classic all-day breakfast you can get in the UK.
The check out process is simple, just drop the card into the box named Check Out and you can freely leave.
Excellent
1170 review
4.4/5
Price from
CAD 133
per night
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.7/5
Outstanding
GGuest UserBe careful of being unknowingly charged with a ‘discussionary charge of tips’ (supposed to be A Conpulsory charge of tips, don’t be fool by the name, it is non-discussionary) AFTER CHECKING OUT of the hotel. I was being charged with a discussionary charge of the tips on the credit card automatically without being informed upfront after I checked out and left the hotel.
When I checked out, i was informed at the counter that they were closing their account for previous day and they would help me check out my room and email me the invoice of my stay after they finished closing account. As a result, I innocently left the hotel since I thought a 5-star hotel would not have anything gone wrong. However, I was totally wrong until I saw extra charges on my credit card while not receiving any so called invoice from the hotel at all. I then reached out to Trip.com to request for the invoice that they have promised to send to me and it was then I was informed that the extra charges were from a discussionary charge of tips. I wasn’t happy about the way this was done hence I requested for a refund for this since it clearly stated this is a DISCUSSIONARY fee, not a compulsory fee. However, I was informed that this is a Non-refundable fee and my request was denied.
Out of so many hotels I have stayed, it is unbelievable that in a 5-Star hotel, I was forced to pay something that wasn’t even being informed upfront. In addition, with the fee name suggested, it is a discussionary charge of tips NOT a compulsory charge of tips, the hotel has forced the customers to pay it as COMPULSORY CHARGE OF TIPS.
In addition, the hotel services were very inefficient and lot of rooms for improve. We ordered for an in-room meal and we were told that it would take about half an hour to deliver. Hence we waited, and until an hour later, there was no update on our meal and we had to make a call again to check for the progress of our meal. It was then we knew there was a delay in the meal. By the time we done with our meal, we made the call again to request for someone to collect the plates, we literally waited for more than an hour and had to call twice before someone came to pick up the plates.
This shouldn’t have been the service received in a 5-star hotel and the worst of all, the hotel should have more transparency in their charges and should have informed the customers on the charges upfront before the actual charging. When we signed for the amount paid for the meal, there were no statement on the discussionary charge of tips at all, and we didn’t expect there would be as we were not even informed.
It is not that we are unwilling to give the tips and we did give the tips during the stay. However, it made us very uncomfortable that we weren’t informed anything upfront and it was charged to my credit card AFTER we CHECKED OUT of THE HOTEL. It made us feeling very unsafe to provide the credit card to the hotel as they can charge whatever charges they want after checking out the hotel. In addition, it is a discussionary charge, isn’t it should be discussed before I was being charged? If not it should be called a a compulsory charge of tips.
HHelenI was lucky enough to be able to check in early at midday and make extra use of the spa facilities, which was great. Staff were friendly and helpful, and the hotel was extremely clean. Breakfast was fantastic - one of the best hotel breakfasts I've ever had. Great location for attending events at the O2, especially with the covered walk way to the arena, direct from the hotel. The pool area of the spa is nice but looking slightly tired in places (one of the sets of steps into the pool was broken) and my room was well equipped (with an amazing river view from the 14th floor) but a little characterless. But over all it was very good. I'd stay again!
GGuest UserThis hotel is a clean modern hotel which is well maintained. My wife and I stayed here twice, for 3 and 4 days respectively while touring the UK. The rooms were comfortable for sleeping, quiet and the air-conditioning worked well. The bathrooms were well designed and very clean. Housekeeping was fine. The major problem was that both of our rooms were very small and they had virtually no space for clothing. There was no usable drawer space and closets were tiny and had an inadequate number of hangers as well. If you are traveling for other than 1-2 days, there is no place to put anything. Living out of suitcases for 4 days or more does not add to the enjoyment of one's trip. The Breakfast is at best, just OK. There is a minimal amount of fresh fruit and while you can order off a hot breakfast menu, most things we ordered were not very good, so we stopped doing that. The Reception staff was marginally helpful. No one came to help us with our luggage. If you need a taxi or limo to take you to the airport, you are on your own. In addition, the front of the hotel is covered by bus stops so the taxi or limo has to try to find a place to pull us to load or unload. There are just a lot of annoying things about this hotel, some could be remedied, others probably not. For my next visit to London, I will not be staying here.
GGuest UserStayed at the hotel for one night. The room was very spacious and perfect for us. The bed was extremely comfy.
Staff were very friendly and helpful- bar setting was lovely too
Definitely going to book this hotel again!
GGuest UserJust leaving Holiday Inn Sutton and have had a truly wonderful stay. This hotel was used as a base for exploring London and surrounding areas and can't recommend highly enough. Ok we're not talking 5 star luxury, but if you're looking for that common sense should tell you to book elsewhere. However if you're looking for CLEAN (so important) and comfort with EXCELLENT staff then this will be for you! Staff are honestly some of the best I've encountered (even in 5 star hotels) and I don't say that lightly. Restaurant, front desk, housekeeping, health club all an absolute credit to the hotel and brand. Thank you. Nothing was to much trouble and you made our stay really great. It's the morning and evening acknowledements and friendly vibe and all the little touches that really do go a long way. We'll be back and would highly recommend this hotel and if there's a way to reward staff on duty 27th-29th August 2022 please do :)
GGuest UserStay was great until I found out they took money from my bank for breakfast I didn’t take. I stated at check-in I didn’t want breakfast as I was at work early the following day.
I called the hotel for a refund, only to be told I need to send an email to the manager and they would check the cctv to ensure I didn’t attend breakfast.
WWilliamConveniently located right next to long term parking and connected by Heathrow Pod to Terminal 5. Bed is surprisingly comfy. Room is small but that’s not too much of an issue for a transit hotel.
Staff can appear emotionless but that’s also understandable - customers are mostly transient in nature so why would the staff invest any emotion in them?
GGuest UserMy friends and my family stayed in The Royal National Hotel from 5th Aug. To 11th Aug.Due to some detail problems related to the hotel booking,several times I went to the reception to ask for help. Every time, they were very nice and helpful. Especial thanks to receptionist Jannai, he understood my requests very quickly and helped me to solve it very patiently. It’s a very nice experience to stay in the hotel, nice people, nice breakfast and convenient to many sightseeing places in London.
GGuest UserWe stayed 3 nights here, first night the rooms were wrong, after going to reception the ignorant woman behind reception was no help. Her male colleague changed the rooms on day 2. All 4 rooms were dumps, not fit for 1 star. Our room in the basement was directly above the tube line, you could hear it travelling every few minutes. Health and safety doesn't exist here. Breakfast is basic, no hot food and the milk was sour and stored in a flask. Everywhere except reception is filthy. The bar was closed for 2 of the 3 days we spent here as the barman did not turn up for work and nobody else was authorised to open the bar including the manager. 10 pounds charge to store your luggage while you wait to get checked in!!! While passing through reception at various times we heard at least 6 people complaining about the rooms they had been allocated. Nothing matches the photos online. Windows unlockable, safes not working, corroded tap in the ”newly refurbished bathroom”, showers blocked. Well over priced for what it is. This place is not a hotel!! Unfortunately 0 stars is not an option.
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