Hotels near Магазин MTS.KZ, Almaty

It's still a good hotel, but the service is not particularly enthusiastic. It may be because of my language barrier. The overall is relatively clean, the surrounding area is also relatively good, and there are many restaurants nearby.

Really liked this hotel, although the exterior of the hotel is not very beautiful, there is no luxurious lobby (not at all), but it is a great downtown boutique hotel. Walking distance to all attractions, green market, Panfilov Memorial Government/Republic Square and right in the middle of Almaty’s restaurants and bars. This hotel is newly renovated, quiet, clean, friendly and great value for money. Is it luxurious or amazing? None, but this is a very nice little hotel to explore and enjoy a wonderful, warm, civilized city. I recommend this hotel and will also be on my list of future stays here

Almaty, Kazakhstan seems to be a European city. Hotel Kazzhol Park fits right in with that feeling. It is located in the heart of the city, is modern, clean, very nice. My room is spacious with a park view from the second floor. Rooms come with stocked mini-fridge, lots of bath accessories, safe for valuables, and hot water kettle. The included breakfast has a wide array of options and the chef will prepare eggs to your request. The staff is friendly and efficient. I really like this hotel and am impressed. I would happily stay here again.

An iconic hotel, grand and impressive. Beautiful ambience, great location, top class breakfast spread, high speed WiFi and helpful staff. Though, I arrived one day late to the hotel, the receptionist was kind to provide me room that with an upgrade. The view of snow clad mountains from my balcony was scintillating. I arrived late night, but I could get something to eat, thanks to the intervention of Lady Manager. I also got sumptuous packed breakfast as I left the hotel for a day trip quite early in the morning. The restaurant is pretty good,though a bit over crowded during breakfast. A must stay to enjoy the hospitality of this great country and people.

The location was good. Coffee shops and restaurants near by. Not far from main sites. Great view of the mountains from my hotel room. Loved the rooftop restaurant. Nice having breakfast there each morning sitting outside with the mountains in the background. Hotel staff was friendly, accommodating, and very helpful. Breakfast is included but could have more variety. Breakfast was pretty much the same each day and felt the food was cold. But there are pastries and cakes and croissants or other breakfast items to choose form. Would definitely recommend Reikartz Sky Hotel. Keep in mind that the check-in front desk is on the 17th floor of the hotel which is confusing when arriving.

It is an old property with Soviet Union Style. Room layout is a bit weird to me, we booked a queen-sized bed room for 2 adults and they gave us something like a room with connect room of 1 single bed. Bathroom is small and old, dont expect much. The only good things is the breakfast spread with wide variety of dishes both local and international. Great selection for cheese & cold cut. Staff are friendly & helpful but I have an impression that they are understaff as both check-in & check-out need to wait for quite a while. Staff can speak English but not fluent.

What a disappointing hotel. The service was awful throughout. Whatever the question the answer was always NO! Check in time was 2:00pm. I arrived at noon and asked for an early check in. NO! The room was ready but unless I paid $50 they would not allow early check in. (A different clerk did eventually check me in early) The restaurant closed at 7:00pm for dinner and there was no nearby option. I got take out and just asked for silverware and an empty glass. NO, you may not take to room. Eventually I procured a single fork (still no glass allowed in room. “People steal them”). 30 min later, a knock on the door asking for the fork back! Bar was horribly stocked. Red wine? NO. White Wine? NO. Just beer Breakfast opened at 7am. I arrived at 6:50 and just asked if I could have a coffee while i waited. NO. They ran out of juice, asked for more….wait for it…NO. Power was off several times, once for 2+ hours. Windows don’t open so it became very stuffy. Room was not cleaned one day. I asked just for fresh towels. I had to bring my used ones down to the front desk, where they counted them to be replaced. I guess their guests steal towels too! On checkout I asked politely if I could speak to the manager. “No manager here”. That kinda sums up the whole stay. Many, many better options here and this should never be part of IHG with the terrible service

Had an excellent stay at Best Western in my recent solo trip. -Excellent Staff especially Aruzhan who was very helpful, dedicated and patient. She helped in resolving a payment issue. -Great location, next to Expo, some local cafes. -Breakfast was nice with many options including customized omlette. Would love to stay here in my next trip.

The hotel is located in the villa area under the kok tobe mountain, south of Almaty City. There are not many rooms, but each room is large and the facilities are very good. There are Chinese chefs who provide a lunch and dinner buffet or a la carte. 20 minutes walk to the top of the mountain (about 1.3km) There are very good restaurants, of which abay has Kazakh meals, outdoor seats can see the scenery of Almaty City, and there are performances in the evening, which need to be booked in advance. Hotel staff can take to shooting, horse riding, fishing and other activities, need to pay extra fees. You can also send the plane for free. When we arrived in Almaty, due to the problem of the customs system in Kazakhstan, the customs was delayed for tens of minutes and the staff has been waiting. The hotel is not far from Almaty Medeu Snow Field, about 12km. The guy who dropped off the plane said that someone had booked their hotel when they came to ski in winter.

We recently had a stay at this Swissotel. Given the reputation of the brand, our expectations were naturally set high. However, the reality of our experience fell significantly short of those anticipations. 1. Check-in Procedure: Even with online check-in we were subjected to a 30-minute wait. One of our pre-booked rooms was not ready at the time of arrival. 2. Room's Condition: - A glaring lapse in cleanliness was evident with the state of the bathroom floor near its entrance (photo attached). - The bathroom door's sliding mechanism was faulty and highly inconvenient. - The overall condition of the bathroom indicated it's due for an overhaul and repairs (photos attached). - The discovery of a used ear swab under the table raised significant concerns about the room's preparation and cleanliness (photo attached). - A faulty power outlet in the bathroom added to the growing list of maintenance concerns (photo attached). - The discovery of a dead insect in the drapes clearly points to a continuous lack of attention to detail with the cleaning staff (photo attached). 3. Birthday Cake: Our agreement for a pre-arranged complimentary birthday cake was not only overlooked but was also delivered a day later than promised, despite having multiple conversations and providing evidence of our prior agreement (via the official hotel WhatsApp). 4. Water Bottle Replenishment: The consistent oversight in providing an essential like water, despite multiple request channels, was surprising. The water had to be fetched from the cleaning staff, we had to chase them and ask. None of the other channels, like the official app or the reception, fulfilled our request for the water delivery. 5. Dining: Our anticipation of an à la carte menu was countered by a buffet offering. Being told this was due to hotel occupancy levels feeling unsatisfactory. This went on for both evenings spent at the hotel. Portions of the a la carte menu were available only for room service. 6. Buffet Food Quality: The limited options, particularly for main courses (3), left much to be desired. Our experience with the freshly prepared pasta was particularly disappointing. It was watery, bland, disgusting. You could get better pasta at an office canteen. We have travelled quite a big part of the world and this buffet was easily the worst we have ever had. Both taste and variety were not worth the price. And we were forced into it by being denied the a la carte option. The hotel is above capacity - great, but we paid for the same service as if it weren't, right? Not OUR problem. 7. Breakfast Experience: The overall offering was lackluster. The variety was uninspiring, especially when compared to even basic 3-star hotels. Stale pastry (croissant from the day before) at a 5* hotel is inexcusable - these are absolute basics. Staff appeared overwhelmed, often forgetting to replenish food and drinks (had to be reminded many times) and struggling to manage guest numbers. Only 2 juice options fo