Hotels near UIC Student Center East, Chicago

I was not having a good day. Missed my bus to Indiana, and Amtrak/Greyhound customer service either incorrectly issued my ticket or gave me incorrect info re: availability 3 times. Was clear I was spending another night in Chicago, so was directed to this Holiday Inn. Walking distance, room available and no waiting to check in, clean, super comfy room, and walking distance to shopping and food. But honestly, the best bit here were the 2 women at the front desk, Beth and Rena. They troubleshot my issues getting on the wifi network, directed me to dinner options. Also, after having been told by Amtrak cust. svc. that there were NO trains or buses to Indiana the next day, I went downstairs to see if either of them had any other ideas for getting there. Rena was still there, and alas, other than a taxi she couldn't come up with anything I had already tried. But 20 min. later, Rena call my room and said she noticed that there was, in fact, a Grayhound bus to IN with seats available...in fact 2 buses, which I hadn't checked as I had already been told by Amtrak/Grayhound there was nothing. So the trip was saved, and I wanted to mention Beth and Rena specifically as they were GREAT, and their help was SO appreciated. :)

I stay here every time I travel to Chicago.. Small but clean ..also friendly staff

I booked a room at this hotel because of the positive reviews and I was not disappointed. The rate I got was pretty good. If you book online via the hotel's website, you can save some money. I actually called and talked to someone at the hotel because on one day, we had 2 people staying and on another day, we had 3 people staying (because my husband was flying in to join us later) and the rates were different depending on the number of people staying. This is standard procedure in some European countries, so I wasn't completely shocked. The room we had was small, but clean. Because of COVID, we were told there wouldn't be any housekeeping and if we needed anything (like towels), we could come to the front desk. We didn't have a great view, like one of the other reviews we had read, but I did like the location. The hotel is located on the edge of Chinatown, so there are many restaurants within a 5-10 minute walk. There is also a metro station that is about a 5 minute walk from the hotel, in the Chinatown parking lot. In fact, we parked our car there for 2 nights. I was a little worried about somebody breaking into it, as it is a surface lot, but no such thing happened. In fact, there are lots of cars parked in the lot at any one time. I would definitely stay at this hotel again. I LOVE the location!

We had a great stay at this establishment. Everyone there is friendly, professional and genuinely seems happy with their jobs. Usually, this indicates good management, so keep up the good work! I was very impressed with the front desk agent Fernando. Before our arrival, I had to call in about our reservations. Fernando took the call, and before I could even explain my situation, he had already reverse searched my phone number into his reservation system, and knew who I was in less than 10 he fixed the problem!!

I visited the Warwick Allerton with a group of friends over a three night stay. The hotel is older, in the midst of a remodel. Our room was fine, appeared to be remodeled. It was clean, comfortable bed and furniture. Housekeeping had to be scheduled and we ran out of toilet paper before the scheduled service. Additionally our wifi was continually disconnecting. Alicia from the front desk offered to come up to our room, reset our wifi and delivered 2 rolls of toilet paper. She arrived within minutes of me talking to her. She was friendly and very helpful. The hotel charges a $15.00 daily service fee. The restaurant was closed for remodeling and there was no food on the premises. There may have been a gym, which we did not use. I fail to see the benefits of the facility fee and would rather just have the room charge be higher if the hotel needs to make a higher profit on the rooms. The hotel is in a good location for shopping and restaurants. The valet service was also efficient.

The Chicago Hotel Collection Magnificent Mile The cleaning rules and service is by far the worst hotel I’ve ever stayed in my life. You have to request room service I requested room service a day before as the policy says and they still don’t clean the room towels were not switched out the garbage was not disposed of. I complained for a second time at the front desk with the two young ladies and now she wants to argue with me. Then the argument turned into negotiations on what gets cleaned and what does not. She says “we can replace the towels and remove the trash but we can’t make up the bed” (SMDH) I can’t make this Chit up I think it’s horrible that I have to negotiate with the front desk about getting my room cleaned, hotels are supposed to clean the room regardless whether you ask for them or not that’s common courtesy but this place does not. It became a negotiation tactic this should not even be a conversation as hotels are supposed to clean your room daily. The Wifi is shotty at best. Logging on to Wi-Fi seems to be a very difficult challenge as once you connect to the Wi-Fi in your settings then you have to go to your web browser and log in a code and that doesn’t happen. Finally, after about 10 attempts the web login page pulled up. Their Wi-Fi system does not allow your connected device to stay on you have to re-login every time you shut down your device therefore you have the same problem all over again also I found it harder to connect at late night hours as opposed to the morning and I’m not sure if they’re cutting off the Wi-Fi the other problem that I had was it would connect to one device and not the other. I can’t recommend this place at all if you’re looking for good service the hotel room is nice but that’s where it ends. This hotel lacks good service or good customer service at the front desk, they just keep repeating “sir it's policy” to do this, certain policy to do that and if that’s their policy with Customer service and how they handle a problem or three customers it’s not a hotel I suggest anyone going to, especially for the high dollar amount per night I do not recommend this hotel at all.

The location is excellent . It is about a two minute walk from the north end of Michigan Avenue very close to the Hancock building/Water Tower. Staff were super friendly and helpful from the moment we came through the door. They assisted with parking as well as giving an extensive list of where to eat in the neighborhood. They also provided personal recommendations when we asked. Thanks Mark, Felicia and Alicia for your great service and charming personalities; you made the stay feel even more special. It is an older hotel that is not likely to appeal to those who want one with all the bells and whistles and an expansive fancy lobby associated with a modern, high-end hotel. Those aspects may be nice but they also come at a substantial price and do not guarantee great service. This hotel is an excellent value for the money. Our rooms were clean, spacious and the beds were comfortable. The views from the room were lovely so that was an extra bonus. There are refrigerators in the room and plug-in slots for electronic devices along the edge of the desk. Other reviewer‘s have not noticed these items and have complained that they did not exist. There was nothing that we needed that was not there. While we did not request any, I heard from another guest in the elevator that staff was very responsive on bringing them ice when they needed it. Hotel staff also take Covid safety seriously. This was a great stay in a beautiful city. I would not hesitate to return to the Whitehall.

Well, let's start when we first arrived. The door entrance and mat was clean! No trash or nasty doors and I loved that. Then we walked in and was greeted by the sweetest young lady named Sherry! I can tell you that along with the extremely clean facility all the way around, Sherry took the Cake!! She was so professional and she made our check-in, our stay and checkout amazingly smooth. I have been in Chicago many times, and paid high prices at other not so good hotels by this one was is the BEST!!! Thank You Sherry for making our stay an Amazing One! Our stay was a GREAT ONE!!!! Hampton Inn, Sherry is a Great Asset! Keep her Happy :)

This hotel is in a good location in Evanston and would be nice if it were accessible. There are two sets of stairs to get inside, and the lift was out of order. There was merely a sign that stated “Out of order. We apologize for the inconvenience.” My friend is a wheelchair-user and could only gain access to the hotel by going up and down an incredibly steep ramp in the parking garage meant for cars — not people. We informed the front desk and asked for another entrance and exit and were told the unsafe parking garage ramp for cars is the only way in and out that avoids stairs besides the lift. They told us the lift has been out of order for “a few days” and they only called an engineer once we told them about it. This is unacceptable — completely inaccessible hotel and fixing the lift clearly was not their priority. Also, one of the hotel staff was not helpful when we asked for assistance with our bags (we are both disabled and cannot carry them). She simply brushed us off and told us to ask security (there was no security person to help). This hotel really needs to improve their accessibility and disability practices as they are excluding a large percentage of the population and as a result, losing customers.

It is very close to the airport, a little more than walking distance, and it costs 30 dollars for Uber to come here in the early morning. The hotel is equipped with a special car to send you to the airport, at midnight on the hour, and during the day when it is busy, it is basically half an hour. Sleeping conditions are good. Pay attention to the shower head to the bottom, which is basically a 360-degree opening range. Praise!