Hotels near AK Lines Reserve, Melbourne

Conditions are OK, MOTEL facilities are a bit old

The hotel has no breakfast, the room is large, the facilities are complete, the only downside is that the big bed room is composed of two single beds, but the location is very good, walk 5mins to DFO and close! There are a lot of restaurants there, and Ctrip is much cheaper than going directly to the hotel.

On arrival, I was barely greeted by the female staff member. She seemed too “busy” to say anything other than “yes” when I opened the door. This staff member was extremely abrupt and rude. Told me check out was “strictly 10am”. I mentioned we would be checking out earlier than that and I was questioned as to how early? If my husband and I were staying more than a night I would have left straight after this interaction and paid more to stay somewhere else. I had booked a very standard room, with a shower, however we were put into a spa room. This normally wouldn’t be an issue, but being 34 weeks pregnant, I could barely step over the high bath to have a shower! No handle bars for safety either with this. The top of the bath is higher than my knee when I stand beside it. Room was relatively clean, however the bath tub that you stand in to shower was not. You could see dirty water leaking and rust around the taps and spa jets. The bed. Oh gosh the bed. Honestly, I considered sleeping on the floor or the pull out couch. You could feel every spring in the bed. Unsure how other reviews have mentioned a comfortable bed?! The pillows were extremely flat. Room was fairly dated, however aircon worked well. Room had complimentary bottle of wine, however the note that came with it said “enjoy your 2019”. It is 2022…. Carpark area was extremely dark and didn’t exactly feel safe particularly reading others reviews about other guests etc. Never again will I stay here.

OK it has not good reviews and looks pretty shabby outside. But this place was very pleasant to stay at. $90 for a night and the bed was comfy, very quiet, big spacy room (no 5), very clean, great modern look with appliances, situated in good location. Service on check in was very friendly. Plenty of secure parking. Definitely stay again. Only negative was the water pressure was so slow. That's all

Usually stay with Quest, tried Punt Hill, disappointed. Staff are on site for part of each day and if something goes wrong or you check-in after hours, you are at the mercy of security guards who can take up to an hour to arrive (not their fault). They have limited capacity to assist. The reception desk phone is an answering service and when told that your room keys are not coded for any access to let you into the garage, building or apartment floor, the response is ”sorry about that, you will have to speak to the hotel the next day”. I did get hold of a duty manager (off site) via the published phone number - not much they could - or would do as they don't attend site. On managing to get to my floor, security guard advised not to leave the room or floor as I could not get back up. The apartment was not cleaned (dried food on benches, floor dirty, orange mould along shower door and glass panels, carpets heavily stained, corridor had rubbish that had clearly been sitting for days. It just felt tired, and run down with little care. This property is clearly seeing the effects of extended COVID19 lock downs with minimal maintenance. The foyer and lifts feel dirty, the lift walls are mirrored and covered in greasy handprints. No idea how ”extra” sanitation was being applied as advertised. The guest car park is full of what looked like weeks of linen piling up in car bays - this didn't change across 5 days ( I did not stay my full 8 -days, left and went somewhere else). In fairness the hotel moved me to a ”better” room. Yes, it was newer but no, the cleaning was just poor. The corridors are heavily stained with liquid rubbish leaks (once a week cleaning means people just put rubbish in the corridor, so it leaks and stains light beige carpet. You can smell it on entry). Any surface that is greater than 2m in height has never been cleaned (years of lint and dust from internal dryers pile up, sink drains clogged with food, food in couch sides, under seats and rugs. Carpets in bedroom are again heavily stained. I have never stayed with this hotel group - I probably won't again. It just left you with a feeling that they are managing assets without any real care of maintaining a standard. Yes, it’s nice to have more than just a hotel room but you are left with a feeling of unease with how little the apartments are actually cleaned. Be careful handing back your key if you are in the basement car park. Once to put the key in the drop box, you cannot access the basement via the lift or stairwell. So, a review on a bad experience that I could not in any way say was ”a one off” - there are many areas this hotel needs to lift its game - 3 star motels are cleaner and more inviting from a guest experience.

Tiny room, toilet in the shower, loud super heavy room doors. Loud hectic music in the lounge. There were two fire alarms during my stay, one in the afternoon and one at night. People were confused. I had to ask someone from the staff what was going on and whether it would be safe to go back to the room, the hotel staff didn’t actively communicate with its guests about it. The front door of the hotel was locked at all times from the outside. Overall, a strange vibe. I was glad to leave.

In the suburb of Preston. The rooms are large, apartment-style hotels with open kitchens where you can cook for yourself.

This budget hotel exceeds my expectations. It is near to the domestic airport, McDonald's, supermarket, etc. The sleep quality is excellent since the bedding and pillows are all comfortable. It will keep you warm during winter.

Our stay here was amazing, the apartment was big and spacious even equipped with a dishwasher, washing machine and dryer. Overall the hotel is very new and clean, and right next to a small shopping mall with a grocery store, eateries and a cinema. It is rather far from melbourne city area but easy to get to with a cab.

We were warmly greeted and served by front desk personnel Tina on 28-Nov-2023 evening. Everyone is equally helpful, even though it is a busy hotel with many travellers checking in and out. Hotel room is simple but the hotel location is great, right beside the Chinatown and the CBD area etc. You can walk to anywhere, K-Mart, plenty of restaurants and shops. Lovely breakfast spread enough to start our day well 🥰