Explore honest ratings and real traveler reviews to help you find the perfect stay.
9.6/10
Excellent
GGuest UserI've always wanted to stay at the Galaxy Macau, but unfortunately, there was a thunderstorm warning on the day we checked in, so we couldn't enjoy the water activities. It was a bit disappointing. However, staying at Galaxy is incredibly convenient; there are plenty of dining, entertainment, and shopping options available. Plus, if you show your Air Macau boarding pass, you can get many discounts and free gifts. It's also super easy to get to the Venetian, Big Ben, and Parisian from here. After a good night's sleep, we could even pop over to Rua do Cunha the next day, which is very close by. What I'll remember most is how incredibly comfortable the beds are at the Galaxy hotel. The room was beautiful and clean, and the service was absolutely fantastic. Truly five-star service! Since we were traveling with kids, they even gave us complimentary 'Toto' slippers, a 'Toto' tent, and a 'Toto' doll for them. My kids were thrilled and said Galaxy was the most fun! ^_^ Haha. I will definitely stay at Galaxy again next time I visit Macau. What I personally loved most was being able to choose my own pillow. This time, I picked the lavender sleep pillow and even received a free pillow mist. All complimentary, truly excellent value for money.
GGuest UserI visit Macau for a couple of days every two to three months, and I stay at this hotel two or three times a year. I always request a non-smoking room, but this time, smoke kept wafting out of the bathroom! I'm allergic to smoke, so I really dislike the smell! I hope the hotel investigates and resolves this issue, so it doesn't happen again on my next stay!!!
GGuest UserExceeded my expectations, great value for money! The decor is new, the room is spacious enough, and it's spotlessly clean. The living room even has a few tasteful decorative items. There are two bathrooms, one of which has a Jacuzzi tub and a massage shower. Overall, it felt just like home.
MMoses.JGreat location! It's a quick 9-minute walk from the Grand Lisboa after taking their free shuttle bus from Gongbei Port. The hotel's decor looks quite aged, definitely seen better days. Our room had a double bed, and the other 'bed' was actually a sofa with a sheet on it. They provided four sets of slippers and toiletries. Breakfast was very mediocre. On the plus side, there are several scheduled mini-bus services on the second day that can take you back to Gongbei Port, which is quite convenient.
GGuest UserWe randomly chosen this hotel in Trip.com, but the hotel did not disappointed us. The hotel location was just opposite the Grand Lisboa building. There were a lot of f&b, convinience store, banks, fashion shops around.
The hotel restaurant foods is highly recommended, delicious and was big portion. The housekeeping staff who service our floor was very helpful, very keen to asked us whether to make up our room 👍🏻
Highly recommend to everyone who visit macau
AAnonymous UserThe location is absolutely fantastic! It's a spacious suite, a shopping paradise, and you can enjoy an ultimate vacation without even leaving the building. At night, you get to soak in the sparkling city views, and with all the dining and entertainment options, the experience is truly extraordinary!
CCHANG WEI HAOThe price was actually quite good. The room was so cold that I didn't even need to turn on the air conditioning. However, the soundproofing was terrible; I could hear everything from the other rooms. If you can't stand that, don't choose this place. The front desk service was excellent, and the location was decent. The bathroom was clean, but it only had a fixed shower head, not a handheld one.
AAixingzoudemaoThe hotel is a bit old, so the facilities feel a bit dated, but the cleaning lady was very enthusiastic, and the linens were clean. There's renovation work going on in the building, so it was noisy. The absolute best thing about this place is its location. It's perfect for anyone looking to do a deep dive into Macau's casinos. Wynn and StarWorld casinos are right across the street, and it's just a few minutes' walk to the old and new Grand Lisboa. After clearing customs at Gongbei Port, you can take the free shuttle bus from Wynn or StarWorld directly here. I'll definitely stay here again next time, and I'm sure by then the renovations will be finished and the room facilities improved.