0.69km from Explore & Develop Castlereagh St, Sydney - Early Learning Centre
With a stay at Shangri-La Sydney in Sydney (The Rocks), you'll be steps from The Big Dig Archaeology Education Centre and 6 minutes by foot from Museum of Contemporary Art. This hotel is 0.5 mi (0.9 km) from The Rocks Markets and 0.6 mi (1 km) from Customs House. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Satisfy your appetite for lunch or dinner at the hotel's restaurant, Altitude Restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM Monday to Friday and 6:30 AM to 11:00 AM over the weekend for a fee. Featured amenities include complimentary wired Internet access, limo/town car service, and a computer station. Planning an event in Sydney? This hotel has facilities measuring 20452 square feet (1900 square meters), including conference space. Make yourself at home in one of the guestrooms. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
DDannisiDC2024.04.01
Excellent location. Located right next to Circular Quay and The Rocks Market, and walking distance to the Opera House. Very good service but the interior is a bit old
0.96km from Explore & Develop Castlereagh St, Sydney - Early Learning Centre
Located in Sydney (Barangaroo), Crown Towers Sydney is within a 15-minute walk of King Street Wharf and SEA LIFE Sydney Aquarium. This luxury hotel is 1.1 mi (1.8 km) from Circular Quay and 1.4 mi (2.2 km) from Sydney Opera House.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor tennis court, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy international cuisine at Epicurean, one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 5 bars/lounges. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 349 guestrooms featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2023.11.07
I stayed at Crown Towers Perth in Sep 2022 and June 2023. I also stayed in Crown Towers Melbourne in Dec 2022. Thus, the next logical move is to stay in Crown Towers Sydney to complete my experience in staying at all 3 Crown Towers Hotel in Australia. I finally did that. Stayed at Crown Towers Sydney from 3 Nov to 8 Nov 2023. Today is 8 Nov 2023 and I will be checking out shortly. I stayed at an opera king room which has views of the Sydney Harbour Bridge and Sydney Opera House. The room was very well lit and nice. Just the appropriate size for a sole traveller. I also managed to try most of the restaurants in Crown Towers Sydney except Yoshii Omakase which is so hard to book and Silks. I did not managed to book Yoshii even when it opened for booking. Guess too many people booking. I tried Epicurean for breakfast, dinner at A’Mare, Nobu, Woodcut and Oncore by Clare Smyth. I did not try Silks since being an Asian Chinese, I normally do not eat Chinese food when I go holiday. Got to try other food instead. My favourite restaurant is undoubtedly Oncore where I ordered the 7 course seasonal tasting menu. Superb. Woodcut was also good where I ordered their sirloin steak. Nobu was also nice as it completed my tour of all 3 Nobu in Australia having previously eaten at Nobu Perth and Melbourne when I stayed at Crown Towers there. For Nobu , I ordered the X Haku Omakase which is 5 course. The star of the course was the lobster. Overall I have enjoyed my stay in here. As Sarah Brightman is coming to Sydney in Aug to Oct 2024, I have already booked my tickets to watch her performance at Sydney Opera House in Sep 2024 and also booked a 4 night stay at Crown Towers Sydney again. For the future, I do hope Crown Towers Sydney can have a Crystal Club for breakfast like what Perth and Melbourne has. Also, hope to see more shops/entertainment areas at Crown and also a provision/gift/snack shop here at Crown Towers Sydney.
Darling Harbour | 0.66km from Explore & Develop Castlereagh St, Sydney - Early Learning Centre
A stay at Hyatt Regency Sydney places you in the heart of Sydney, just a 3-minute walk from SEA LIFE Sydney Aquarium and within a 5-minute drive of Circular Quay. This 5-star hotel is 1.6 mi (2.5 km) from Sydney Opera House and 3.6 mi (5.8 km) from Sydney Harbour Bridge.
Relax and unwind with massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.
Grab a bite at Dundee Arm, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 4 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Sydney? This hotel has facilities measuring 39827 square feet (3700 square meters), including conference space. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 878 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
GGuest User2024.04.08
We really liked the location, it was right next to Darling Harbour. We got a warm and friendly welcome by the intern Brent at the front desk. He was nice and told us about all the things to do around, however, we had requested a room with a view, that they didn't provide, which we didn't fuss over.
We were pleasantly surprised to see an Indian dish in the already wonderful breakfast spread, and we loved that. The chef was kind enough to proactively ask us if we enjoyed the food and if we had a special request for the breakfast the next day, which they gladly honored. The hotel also had direct access to Darling Harbour, which was very convenient as we wanted to visit it. Overall, we enjoyed our stay and liked the hospitality and customer service at Hyatt, and would gladly visit again.
0.62km from Explore & Develop Castlereagh St, Sydney - Early Learning Centre
With a stay at Four Seasons Hotel Sydney, you'll be centrally located in Sydney, steps from Museum of Contemporary Art and within a 10-minute walk of The Rocks Markets. This 5-star hotel is 0.6 mi (1 km) from Circular Quay and 0.8 mi (1.2 km) from SEA LIFE Sydney Aquarium.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy local cuisine at Mode Kitchen and Bar, a bistro which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Sydney? This hotel has facilities measuring 14176 square feet (1317 square meters), including conference space.
Make yourself at home in one of the 531 guestrooms featuring minibars and DVD players. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms have designer toiletries and hair dryers.
RRongrongbulaien2023.05.10
As a frequent attender, I'm very happy to see this Hotel's facilities has all been renewed very nicely. The service provided by the team was kind and friendly.
I recommend choosing the harbour-view rooms, especially the larger one for best experience.
0.98km from Explore & Develop Castlereagh St, Sydney - Early Learning Centre
With a stay at Sydney Harbour Hotel, you'll be centrally located in Sydney, just a 4-minute walk from Overseas Passenger Terminal and 8 minutes by foot from Sydney Harbour Bridge. This hotel is 0.5 mi (0.8 km) from Circular Quay and 1.1 mi (1.7 km) from Hyde Park.
Don't miss out on recreational opportunities including an outdoor pool and a spa tub. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
You can enjoy a meal at Playfair Terrace serving the guests of Sydney Harbour Hotel, or stop in at the grocery/convenience store. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Make yourself at home in one of the 176 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
GGuest User2022.09.26
Great location right in the centre of The Rocks area in Sydney. Located on George St, the hotel is opposite the Overseas Cruise Terminal, surrounded by plenty of restaurants and pubs and is beside the Rocks Markets that are open on weekends. While the location is superb, sadly the hotel is very much underwhelming in comparison to what I've experienced at other Rydges properties. The hotel is old, but not in an old world style, just plain old and tired. Bed was comfortable and the rooms are very much basic. Apart from a desk and chair, there was only one other chair and no lounge in the room. As a warning to anyone who has access issue, each of the floors are on two levels and the lifts don't stop on the alternative levels so you'll need to use a flight of about 8 steps between each level. My room had the shower over the bath which was only just over 3 foot long. The shower ceiling was so long that I couldn't stand up properly and the hot water was so scolding hot (obviously no tamping valves) that with the cold water on full I only just turned the hot on otherwise it was too hot. Rooms are individually air conditioned but with ours set to 19.5° it was still really warm. The TV is so low it's near impossible to watch from the bed (remember no lounge or table to sit at) and really needs to be mounted on the wall. On a positive the staff were really good, friendly and helpful, though I was alarmed to watch the young lady checking people into the restaurant for breakfast, walk past and pick up a piece of bacon from the surface area beside the bowls and toss it back in with the other bacon and then mix it in with the rest.
Darling Harbour | 1.36km from Explore & Develop Castlereagh St, Sydney - Early Learning Centre
With a stay at The Star Grand Hotel and Residences Sydney, you'll be centrally located in Sydney, steps from Star Casino and 14 minutes by foot from SEA LIFE Sydney Aquarium. This 5-star hotel is 2.1 mi (3.3 km) from Circular Quay and 2.3 mi (3.8 km) from Sydney Opera House.Relax at the full-service spa, where you can enjoy massages. Gambling sorts can try their luck at the casino, while others may prefer a nightclub or an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's 24-hour room service.Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Sydney? This hotel has 0 square feet (0 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 480 guestrooms featuring iPod docking stations. Your Tempur-Pedic bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
JJanneke2022.02.09
We loved our stay! we were greeted at reception with bubbles which was also lovely treat. We were also upgraded to a much larger room which was absolutely amazing! We will be back again for sure!! The only downside was that there was a couple of food marks on the kitchen walls and randomly on a light fitting but I’m sure that could have just been a one off.
1.08km from Explore & Develop Castlereagh St, Sydney - Early Learning Centre
With a stay at YEHS Hotel Sydney CBD, you'll be centrally located in Sydney, steps from Metro Theatre and within a 5-minute walk of Chinatown Night Market. This hotel is 0.4 mi (0.6 km) from Paddy's Market and 0.4 mi (0.7 km) from Queen Victoria Building.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk.
Make yourself at home in one of the 77 air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
QQuinn.2024.01.16
I had such a good stay there. The room was clean and comfortable, the staff were particularly excellent - every person was incredibly kind and friendly. Binay was really lovely and helpful and Jandro, the manager was wonderful and always had an incredibly welcoming smile.
I wasn’t expecting such a good experience considering how cheap it was, right in the heart of the city, but the hotel ticks all the boxes. I would definitely recommend this, and I’ll definitely be coming back!
Sydney Central Business District | 1.26km from Explore & Develop Castlereagh St, Sydney - Early Learning Centre
Ibis Styles Sydney Central is on the doorstep of the vibrant Surry Hills and Oxford Street. Discover spacious, comfortable rooms with a kitchenette, LCD TV, ironing equipment, air conditioning and in-room safety deposit box. The hotel has rooms on 18 levels and features free Wi-Fi, self-check-iin counters, luggage storage, a 24-hour front desk, and Korean and Japanese inspired restaurant and bar. Located in the heart of Sydney's CBD, 400m from Museum Train Station, 800m from Chinatown and 1.2km from Darling Harbour, it is the perfect spot for experiencing all Sydney has to offer with sought-after restaurants, hidden cocktail bars, the best shopping in the city, theatre and live music on your doorstep.
Ibis Styles Sydney Central has proudly received a NABERS energy rating of 4 stars, and a NABERS water rating of 3 stars.
TTabassum M2024.05.23
The hotel is centrally located making it easier for me to explore the nearby attractions both by foot and public transport. The train station, bus stops and metro stops are within 5-10 minutes of walking distance. The room was very clean, also had the facilities to wash my own cups and plates thanks to the in-room dishwashing sink (in addition to the bathroom sink). It also had a microwave oven in the room which was useful. A good supply and variety of tea in addition to instant coffee. Room service for food was also great. Had one of the fastest and smoothest check-ins and check-outs in recent times. Overall, very happy with the services.
3.16km from Explore & Develop Castlereagh St, Sydney - Early Learning Centre
Located in the heart of the city Central Business District. Citadines Walker North Sydney is at the epicentre of North Sydney commercial/retail/ social scenes/surrounded by bars/restaurants and healthcare services. Citadines Walker North Sydney will cater to business and leisure travellers in the commercial belt which will have over 130000 square metres of net lettable office space being added to the existing supply in the near term. It is in proximity to key public transportation including a train station and bus station. Citadines Walker North Sydney offers 252 rooms and facilities including a restaurant/meeting rooms/business centre/executive lounge and gymnasium.
This residence or hotel has implemented the Ascott Cares 7 commitments to wellness cleanliness and sustainability. Visit www.discoverasr.com/en/wellness to find out more.
GGuest User2023.11.11
This is a nice hotel, very clean and new, smart rooms, very lovely staff. Bed was comfy. Partial view of the harbour from my room on the 18th floor - I could see sections of water between buildings. The lighting in the bathroom is terrible if you need to put on some make up, and I'm not really a fan of showers with no door, but that seems to be the trend and they are minor quibbles.
Woolooware Explore & Develop Castlereagh St, Sydney - Early Learning Centre Hotels
With a stay at Quest Woolooware Bay in Sydney (Woolooware), you'll be steps from Endeavour Field and a 3-minute drive from Wanda Beach. This aparthotel is 2.4 mi (3.8 km) from The Sutherland Hospital.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a picnic area. Guests can get around on the complimentary shuttle, which operates within 10 meters.
Need to unwind? Take a break with a tasty beverage at one of the 3 beach bars. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and luggage storage. Planning an event in Sydney? This aparthotel has 861 square feet (80 square meters) of space consisting of a conference center and 2 meeting rooms. A bus station shuttle is provided at no charge, and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 71 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. 45-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.7/5
Outstanding
GGuest UserI had high expectations of Capella Sydney after staying multiple times at Capella Bangkok and being treated as though I were the most important person in the hotel, just like all of the other guest who stay there are. The attention to service detail at Sydney location unfortunately failed very short to meet my expectations. The booking process on the website was glitchy and the pricing was inconsistent, sometimes showing pricing including tax sometimes not without indication and only upon receiving confirmation via email from reservations was the price confirmed, which did not match the screenshots of the reservation when I placed the booking so I had to go back and forth with reservations via phone and email to simply confirm the accurate pricing for my stay. After creating an account to log on to their booking platform although the option of modifying the booking was offered, the feature did not work on the site, so you had to cancel the booking and book a new booking if you simply wanted to extend by 1 day. This is before I even arrived at the hotel. When I did arrive, it is of course, no small feat that the restoration of this historic building was carried out with the utmost respect for the architecture, from the flooring material to the fenestration and even the internal grand stair way was brilliantly retro-fitted with current code requirements for the handrail in a historically appropriate yet contemporary solution. The hotel does not have many floors, so I encourage anyone to take the stairs to experience the beauty of the restoration work. The recognition of the strong identity of the urban location and sense of place in Sydney’s CBD offers us a promise, an encounter, as the space of the possible. I wish I could say the same about the interior design. There was a real disconnect between the intent of the architecture and that of the interior design. The decoration at best seemed vague, and so for the guest experience, how could one of have a point of view about the effect of the design? The space of the expectant “possible” relationship I was expecting from the simple activity of stepping into Farrer Place’s south entryway marked Department of Agriculture, as local stories interpreting colonial history with ancestral elements of the Eora people by Waayni artist Judy Watso unfolded, or the sense of expansive freedom through the bronze Palazzo doors on Loftus Street into the latent quiet luxury of the grand stair was lost when I was met with the contrasting designs and colours of the lift lobby vestibule axminster carpet and that of the corridor carpet to the guest rooms, able to be seen in the same frame. Although an argument can be made about eclecticism and the use of curating a collection of exceptional vintage and contemporary objects this was not the case here, it read as a mismatched bric-à-brac (to borrow a Victorian word from the building time period that's true meaning in French means ”any old way” or ”at random”). This hap
GGuest UserFirstly, this hotel is perfectly located for business travellers to Macquarie Park Business Centres. The hotel is 5 minutes away from offices, Macquarie Centre and train stations. Absolutely perfect for my work trip. There were some positives. Rooms are fine, completely what you would expect from a business hotel. Bed was comfortable, there was a TV that I never used, space to put luggage and hang up your clothes, a table and a chair etc. However, it goes down hill from there. I'll list the negatives 1 by 1: 1. One pillow had a very strong odour coming from it. Smelled like bad musty BO. I literally had to move the pillow into the cupboard as I couldn't stand the smell. However, this meant that I could smell this musty smell every time I came in and out of the room. 2. 1 of the provide bath towels had a big hole/tear in it. 3. Housekeeping made an error and did not provide shampoo but instead 2 conditioners. Easy enough, I called up reception and they said I have to come down to the reception to get it myself. Fine, went down and was given 1 bottle of shampoo. I went back upstairs to shower only to find that the shampoo given was pre-opened/pre-used. Terrible. After my shower, I went back down to speak to another receptionist who was apologetic and gave me 2 bottles of shampoo. 4. On my second day, I realised housekeeping had not come in, so I went down to speak to the reception again and was told that because of COVID, they only do housekeeping on after the 3rd day of your stay which made it null and void for me. 5. Fitness centre was adequate but they did not replenish the towels and did not clear used towels regularly. On my second day, I had left a used towel on the side as the bin was full. On my third day, the bin was still full and my previous towel still sitting there in the same position I had left it in. Forth day, no more clean towels. 6. If they were so concerned about COVID, they would have more regular cleaning of public areas like the gym and in the hall way where an empty glass and cup set for 3 whole days. The lack of cleaning in public areas to me is unacceptable in the hospitality industry now. All in all, I cannot recommend this hotel to anyone given my concerns above, especially the lack of cleanliness while we are dealing with an epidemic.
GGuest User4 night stay for Vivid. Chose this as an Accor member and that it was close to the Harbour. Upgraded to a Prestige Suite, Club benefits and was not disappointed. Yes the building is not new, it’s not like the shiny new hotels in town, but it’s solid and my sleeps were uninterrupted and rarely heard noise from the hall. My Suite 930 was spacious, clean, well appointed, Sofitel Bed topper and electric sockets to plug in my adapters to charge. Like other reviews no USB ports but I’m sure most sensible travellers have an adapter. The Club Sofitel access was the perfect addition. Early check-in and waited with a hot tea while my suite was made up. It was 9:30am but the room was rushed and 30 minutes later I was unpacking. Evening canapés and drinks from 5:30pm. Table drink service by Alley and her dedicated, personable, attentive team. They remember your preferences pretty quickly and it became an oasis from Vivid hoping and sightseeing. My suite completely blocked out the light and slept through 2 alarms, it’s the Sofitel Bed topper. Breakfast at Club Sofitel, peaceful, plenty of options to choose from, salmon and capers to a great gluten free station, eggs cooked to order and a great way to start the day. Try the Dilmah Blood Orange and Eucalyptus tea. Thanks Lara. Afternoon Tea served from 2:30 and daily sandwiches , scones, cakes and complimentary drinks, tea, coffee and soft. On entering the Club Lounge, always a friendly greeting, your preferred drink served and a relaxing space anytime of the day. The Club team really made my stay, they work really hard to make your stay great. Housekeeping always made up my room before my afternoon return. Always a Bonjour as you walked past them in the hall. My stay was great. All the staff were friendly and helpful. The Lobby is grand and the history of this hotel makes her great. Not the newest but I prefer tradition and good honest service. Definitely not the style of hotel for everyone but my expectations were met and exceeded beyond imagination. Club Sofitel is a must. ⭐️⭐️⭐️⭐️⭐️
MMiss WorldwideA nice hotel for a short stay close to darling harbor. The service is decent, and the hotel is clean however it’s very noisy from outside the building and inside, echoes can be heard from all floors. Beds are comfortable and it’s a 5 minute walk to most convenience stores and cafes.
GGuest UserGood rates to stay in the heart of the Sydney CBD. Special offer for paying in cash, otherwise the normal charge for using credit card. Located near Town Hall and Queen Victoria Building with easy access to shops, restaurants and transport. Compact Queen Room was small but had the main requirements if you are only staying in the room to sleep and out all day - comfy large bed, TV on the wall, small desk and chair, air con, free wi-fi, small room safe, small fridge and coffee/tea facilities, blackout curtains, regular and nice rain shower fittings. Soap and wall dispensers of shampoo and body wash provided, but other amenities like hair conditioner, iron and iron board or dental kit can be requested from Guest Services (sign with list in the elevator). Friendly staff. Reception closed in the early hours but just use access card. A few negatives. My room was located facing the nearby wall of the building next door (so no view). I requested a view (if possible) but was informed there were no views for my room. I don't think hotels realise how any outlook can make a big difference for some guests to enjoy their stay. If I book again I would check first if a room facing the street was available. Worse and disturbing for me though was the constant humming noise and sometimes slight vibration caused by the air ventilation shafts outside my window (one quite close and attached to the outside wall). It also took a couple of days and some confusion before I received a make up room/do not disturb door sign. Many hotels these days take this lightly and are very casual about such arrangements, but some guests are more comfortable having this sign. Very minor was the cold water barely ran in the bathroom basin which was a little convenient at times. There was a TV entertainment lounge nook in the corridor outside my room which was not used during my stay but I would find that disturbing if it had been. Overall a pleasant stay but check out the different types of rooms available.
IIKBUM LEEIt was a great service by Manager. Actually, we booked wrong, was small. Of course we paid extra fee to change the room but we were very satisfied stayed at Meriton...we will book there again for next our family trip to Sydney. Highly appreciated to Meriton reception team & Manager. Strongly recommendable to our friends.
GGuest UserA great place to stay near Light Rail, Chinatown, Central, and shopping. Our room was excellent, and we found the reception staff always welcoming and helpful. We really enjoyed our stay. It is an excellent hotel for location, for guests who may have difficulty walking up and down sloping streets, as it is in a comparably level area.
CCamintelAlthough my room was very nice and what I expected, unfortunately my overall experience was not very pleasant at this hotel. The staff at the front desk was not only rude, they actually suggested that I find another hotel during check-in because I pointed out a fee discrepancy (credit card surcharges) that was not disclosed during my booking reservation on Trip.com app.
Meriton properties doesn’t disclose before, during, or after the reservation (Trip.com) that a credit card usage fee will be added, and that’s dishonest in my opinion.
What’s disappointing is the attitude I get for pointing out Meriton’s mistake. First they pointed to the sign on the front desk, however I didn’t make this reservation while standing in their front lobby. Second, they said I should have booked on their website next time where it’s disclosed—perhaps then Trip.com should remove them from their approved hotel list. Finally, to learn of the policy while I check-in by pointing to a sign at the front desk, and then being told that if I don’t like the policy that “I can checkout and take my business elsewhere”, was the last straw and is the definition of horrible customer service and poor resolution management. They could have handled this issue differently and just said, “we will look into it and try to do a better job of informing our customers of our policy online. We apologize for this miscommunication.”
They did email me afterwards with an apology but they still didn’t acknowledge their dishonesty in not disclosing their credit card usage fee on Trip.com app.
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