Yinduheyangdayan
August 23, 2024
1. This hotel is a shady shop. 1. The hotel will do anything to collect more money. When I checked in, I had communicated with the front desk that I would bring a child to check in. At 11 o'clock in the evening, the front desk staff said that they had not asked their superiors for permission and that I had to pay more money, otherwise I had to ask the child to leave. Their attitude was extremely bad.
2. My order was for 2 nights. After the above incident, I strongly requested to cancel the reservation. The hotel said that I could not stay, but a refund was impossible. It was useless to complain to anyone (including Ctrip).
2. The hotel has no sense of service and specializes in ripping off Chinese tourists.
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